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Fabricante dos pneus Dunlop e Falken.
Technical Services Analyst – Tires
Location
Brazil
Posted
126 days ago
Salary
0
Seniority
Senior
Job Description
Technical Services Analyst – Tires
Sumitomo Rubber do Brasil
• Deliver excellent customer service, exceeding expectations and providing a positive experience. • Make our customers smile and feel motivated to continue with us. • Perform technical analysis of our products when customer inquiries arise, ensuring accuracy. • Capture the voice of the customer through market research. • Participate in cross-departmental discussions and lead product verification activities for reported complaints. • Conduct field visits to distributors and end customers to collect information. • Produce technical materials and deliver internal and customer training.
Job Requirements
- Bachelor's degree in Engineering – preferably Mechanical or Automotive;
- Intermediate English proficiency;
- Advanced MS Office skills;
- Strong knowledge of statistics, quality tools, and comfort with calculations and estimations;
- Technical knowledge of tires is a plus.
Benefits
- Salary (CLT employment contract)
- Meal voucher
- Food/grocery allowance
- Health insurance covering legal dependents
- Dental plan
- Life insurance
- Performance-based bonus (PPR) subject to meeting internal targets
- Partnerships with educational institutions and language schools
- Opportunity to learn a new culture
- Opportunity to work for one of the world's oldest companies with innovative products.
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