Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals. As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users. Array Sales Engineers support the sales team in deal solutioning, technical scoping, product demos, proofs of concept, prototyping and RFPs. As a Sales Engineer, you are critical in presenting the value of Array’s capabilities to a broad set of prospects. As we continue to grow our Sales organization, you will be collaborating with Account Executives as a trusted advisor to customers working to tie Array’s solutions to their business needs. Our Sales Engineers need to be nimble, able to clearly articulate the technical benefits and requirements of Array to developers and product managers, and express the value of our product to high-level executives. You can sell anything, but your goal is to drive prospects to solutions that are quickly and easily implemented. This role will report directly to the head of our deployment team. You Will: - Partner with Account Executives to drive revenue growth and increase deal velocity by serving as the key technical contact for the customer. - Develop relationships and uncover the needs of key technical stakeholders within your assigned book of business. - Approach all deals with a client-first mentality. - Complete RFP’s and Security Questionnaires. - Create awesome presentations using Google Slides. - Work cross-functionally with different organizations such as Sales, Marketing, Customer Success, Product, Engineering and Legal. - Actively utilize Salesforce to track deal activity and customer requirements. - Be the “Voice of the Prospect” by collecting feedback from potential Array customers and delivering to the Product team. - Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought. You Have: - 3+ years of experience in a Software-as-a-Service Sales Engineering or related role such as Product Manager, Solutions Architect, Technical Implementations, or Engineering. - Experience delivering product demonstrations to C-level Executives. - Worked with one or more core web and mobile technologies (Javascript, iOS, Android, Python, Ruby, etc). - Comfort using a design tool. Ideally Figma, but Sketch or XD are acceptable as well. - Experience exploring APIs with Postman. - An independent learning approach and a passion for the connection between sales and engineering. - A belief that AI is reshaping work, you instinctively use it to accelerate everything you do. Pay Transparency: $100,000+ for base salary, depending on experience Expected interviews: Recruiter conversation - Interview with Hiring Manager - Loop round: How We Work, Cross functional Interview, Sales Interview Array Offers All Full Time Employees the following Benefits and Perks: - Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents - Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend - 100% 401k match up to 4% with immediate vesting - Generous and competitive parental leave for all parents - $1,000 desk setup subsidy to set-up your unique remote office - $100/month to subsidize wifi/cell phone expenses - AnniversArray Kits for work anniversaries Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you. We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants—if you need an accommodation to participate in the application or interview process, please email talent@array.com to make your request. Array uses CLEAR to conduct identity verification as part of the application process. We encourage you to review CLEAR’s Privacy Notice and Terms of Use to understand how your personal data will be processed.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Sales Engineer will strengthen the technical and workflow side of our commercial motion. This is a senior individual contributor role with broad responsibility across technical discovery, demos, solution fit, and pre-sales support. This role partners closely with Account Executives and the Chief Commercial Officer to lead the technical aspects of discovery, shape solution fit, deliver compelling demos, support RFPs, and help customers understand where OpenClinica is the right fit and why. The role is primarily focused on our eClinical platform today, but also helps to tell a connected story across adjacent modules and integrations as that story evolves. What You Will Do - Lead technical discovery and workflow mapping in partnership with Account Executives - Deliver tailored product demos built around the customer’s real problems, workflows, and desired outcomes - Lead demos as interactive, story-driven conversations rather than feature-heavy walkthroughs, helping prospects feel understood while building credibility and engagement - Translate trial operations pain points into practical product narratives across EDC, eCOA/ePRO, eConsent, analytics, and integrations - Support technical validation, solution fit, and early qualification to improve pipeline quality - Handle customer questions related to integrations, data flow, security, compliance, and implementation considerations - Support RFP and security questionnaire responses and help build a reusable library of strong technical content - Build repeatable demo environments, talk tracks, competitive positioning guidance, and objection-handling assets - Partner with Product, Marketing, Professional Services, and Customer Success to improve solution clarity, strengthen handoffs, and support more consistent customer-facing messaging - Provide occasional support beyond the sale where deeper product or workflow context helps move the customer forward - Help raise the technical selling capability of the broader commercial team - Share market feedback, recurring customer needs, and field insight with the Product team to help inform roadmap priorities Qualifications - Bachelor’s degree or equivalent experience - 5+ years of pre-sales, solution engineering, or related customer-facing experience in eClinical or closely related clinical trial technology - Strong understanding of clinical research workflows and the needs of sponsors, CROs, and research teams - Ability to speak credibly about EDC, eConsent, eCOA/ePRO, randomization, integrations, and trial operations workflows - Strong discovery, presentation, and solution-mapping skills - Ability to handle both commercial conversations and deeper technical questions with confidence - Experience supporting RFPs, security reviews, and technical diligence processes - Strong written and verbal communication skills - Comfort operating as a hands-on individual contributor in a lean environment Nice To Have - Competitor-side experience in eClinical is strongly preferred

• Achieve mastery of all Dedrone technology • Use exceptional written and oral communication skills to lead business and technical presentations effectively • Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders • Set and manage expectations with customers and team members • Provide 1st-level technical support throughout the pre-sales cycle for opportunities • Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances • Develop relationships with key partners for growth within their customer base • Effectively position the technology against competitive offerings • Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc. • Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation • Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams • Develop Statements of Work (SOW) for Professional Services necessary for binding quote • Perform other duties and projects as assigned

• Develop system architecture, preliminary designs, and cost estimates from concept through execution handoff • Articulate and support sound technical approaches, ensuring appropriate design integration and tradeoff evaluation • Produce complete, accurate, and timely proposal packages across multiple concurrent projects • Build well-supported cost estimates, proactively communicate risks, and incorporate market inputs into pricing assumptions • Support customer meetings, site walks, and solution presentations as the technical subject matter expert • Communicate technical concepts in clear, structured, and solution-oriented formats across customer and internal stakeholders • Collaborate with Engineering, Product, Controls, Commissioning, and Project Management to support technical feasibility and execution alignment • Contribute to peer design reviews to share technical perspective and strengthen overall solution quality