This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Sales Engineer will strengthen the technical and workflow side of our commercial motion. This is a senior individual contributor role with broad responsibility across technical discovery, demos, solution fit, and pre-sales support. This role partners closely with Account Executives and the Chief Commercial Officer to lead the technical aspects of discovery, shape solution fit, deliver compelling demos, support RFPs, and help customers understand where OpenClinica is the right fit and why. The role is primarily focused on our eClinical platform today, but also helps to tell a connected story across adjacent modules and integrations as that story evolves. What You Will Do - Lead technical discovery and workflow mapping in partnership with Account Executives - Deliver tailored product demos built around the customer’s real problems, workflows, and desired outcomes - Lead demos as interactive, story-driven conversations rather than feature-heavy walkthroughs, helping prospects feel understood while building credibility and engagement - Translate trial operations pain points into practical product narratives across EDC, eCOA/ePRO, eConsent, analytics, and integrations - Support technical validation, solution fit, and early qualification to improve pipeline quality - Handle customer questions related to integrations, data flow, security, compliance, and implementation considerations - Support RFP and security questionnaire responses and help build a reusable library of strong technical content - Build repeatable demo environments, talk tracks, competitive positioning guidance, and objection-handling assets - Partner with Product, Marketing, Professional Services, and Customer Success to improve solution clarity, strengthen handoffs, and support more consistent customer-facing messaging - Provide occasional support beyond the sale where deeper product or workflow context helps move the customer forward - Help raise the technical selling capability of the broader commercial team - Share market feedback, recurring customer needs, and field insight with the Product team to help inform roadmap priorities Qualifications - Bachelor’s degree or equivalent experience - 5+ years of pre-sales, solution engineering, or related customer-facing experience in eClinical or closely related clinical trial technology - Strong understanding of clinical research workflows and the needs of sponsors, CROs, and research teams - Ability to speak credibly about EDC, eConsent, eCOA/ePRO, randomization, integrations, and trial operations workflows - Strong discovery, presentation, and solution-mapping skills - Ability to handle both commercial conversations and deeper technical questions with confidence - Experience supporting RFPs, security reviews, and technical diligence processes - Strong written and verbal communication skills - Comfort operating as a hands-on individual contributor in a lean environment Nice To Have - Competitor-side experience in eClinical is strongly preferred

• Achieve mastery of all Dedrone technology • Use exceptional written and oral communication skills to lead business and technical presentations effectively • Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders • Set and manage expectations with customers and team members • Provide 1st-level technical support throughout the pre-sales cycle for opportunities • Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances • Develop relationships with key partners for growth within their customer base • Effectively position the technology against competitive offerings • Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc. • Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation • Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams • Develop Statements of Work (SOW) for Professional Services necessary for binding quote • Perform other duties and projects as assigned

• Develop system architecture, preliminary designs, and cost estimates from concept through execution handoff • Articulate and support sound technical approaches, ensuring appropriate design integration and tradeoff evaluation • Produce complete, accurate, and timely proposal packages across multiple concurrent projects • Build well-supported cost estimates, proactively communicate risks, and incorporate market inputs into pricing assumptions • Support customer meetings, site walks, and solution presentations as the technical subject matter expert • Communicate technical concepts in clear, structured, and solution-oriented formats across customer and internal stakeholders • Collaborate with Engineering, Product, Controls, Commissioning, and Project Management to support technical feasibility and execution alignment • Contribute to peer design reviews to share technical perspective and strengthen overall solution quality

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role provides the opportunity to be at the forefront of innovative sales initiatives, working with cutting-edge AI-powered tools to help businesses grow. You will partner closely with sales teams to deliver consultative expertise, drive customer success, and contribute to closing deals that maximize platform adoption. The role blends technical knowledge, solution-building, and customer engagement, allowing you to make a measurable impact on revenue growth and client satisfaction. You will work with diverse stakeholders, guiding them through tailored solutions and helping them unlock the full value of the platform. This position is ideal for someone who thrives in a fast-paced, learning-focused environment and is eager to develop their sales expertise while building strong customer relationships. - Partner with sales representatives to drive deal strategy, process management, and opportunity progression. - Lead discovery and solutioning during product demonstrations, presenting tailored solutions that align with customer needs and business objectives. - Articulate the value of technical capabilities, including APIs, integrations, and advanced features, to both technical and business audiences. - Build and maintain strong relationships with multiple stakeholders within customer organizations. - Identify upsell opportunities and support new business and install base deals to meet monthly targets. - Contribute to team knowledge-sharing by sharing expertise, best practices, and resources. - Continuously learn and adapt to product updates and market changes, demonstrating flexibility in evolving software environments. Qualifications - Minimum 1+ year of experience in SaaS sales, presales, or 2+ years in customer-facing post-sales roles. - Strong understanding of business growth strategies with the ability to advise decision-makers confidently. - Curiosity and interest in software, AI, and emerging technologies, with a drive to continuously learn and support customer success. - Proven track record of achieving targets and KPIs, with a growth mindset and active pursuit of feedback for self-development. - Excellent cross-functional collaboration skills, able to work across teams to drive results. - Strong communication and presentation skills, with the ability to influence and educate both technical and non-technical stakeholders. - Sales acumen and a seller’s mindset, with formal SaaS sales training considered a plus. Requirements - Minimum 1+ year of experience in SaaS sales, presales, or 2+ years in customer-facing post-sales roles. - Strong understanding of business growth strategies with the ability to advise decision-makers confidently. - Curiosity and interest in software, AI, and emerging technologies, with a drive to continuously learn and support customer success. - Proven track record of achieving targets and KPIs, with a growth mindset and active pursuit of feedback for self-development. - Excellent cross-functional collaboration skills, able to work across teams to drive results. - Strong communication and presentation skills, with the ability to influence and educate both technical and non-technical stakeholders. - Sales acumen and a seller’s mindset, with formal SaaS sales training considered a plus. Benefits - Annual cash compensation range: $68,000—$102,000 USD, including base salary, on-target commission, and potential annual bonus. - Remote-first work environment with flexibility to manage your schedule. - Opportunities for professional growth through mentorship, training, and ongoing learning programs. - Health, dental, and vision coverage to support employee well-being. - Paid parental leave and generous time-off policies. - Access to a collaborative and award-winning company culture, with employee engagement activities and learning resources.