Senior Director - Sourcing and Procurement Services Senior Practice Engagement Manager Remote -Anywhere within the US Business travel required   The Senior Practice Engagement Manager (Senior Director), Americas is a vital role in the Enterprise Services leadership team, with the main goal of driving business development for our Sourcing and Procurement (S&P) Transformation and outsourcing services. You will lead responses and proposals against client RFXs as a domain expert, collaborating closely with various teams such as solution design, program management, digital solutions team, and transformation consulting groups. You will also work with various sales groups to find opportunities for proactive pursuits with prospective clients. Your objective will be to acquire new clients and increase revenue from existing ones. You will also act as a trusted advisor to client CPOs and Procurement leaders and provide them with insights and guidance on how to leverage transformative Sourcing and Procurement (S&P) solutions.   Responsibilities: - Building strong relationships with CPOs, Procurement leaders, and GBS leaders, and ensuring their alignment and commitment to Infosys solution and capability - Being a trusted transformation partner for CXOs and helping them achieve their strategic objectives. - Co-leading the Sourcing and Procurement (S&P) transformation pursuits with the Sales anchors and ensuring a high-quality winning proposal is submitted to client. - Engaging with client leaders, understanding their requirements, addressing them in the proposal, presenting the proposals, taking client feedback and improving proposals - Suggesting latest and relevant Agentic AI solutions to enhance procurement landscape for clients - Being part of the senior governance team for transformation projects and ensuring their successful delivery - Providing domain leadership and guidance to various Sourcing and Procurement (S&P) engagements in Americas as required - Creating and delivering high-quality content for webinars and whitepapers to showcase Infosys thought leadership in the Sourcing and Procurement (S&P) domain. - Participating / leading Analyst RFIs to ensure Infosys is placed in the Sourcing and Procurement (S&P) Leaders quadrant and improves its position year on year. - Coaching and mentoring junior team members who are part of the pursuit teams and developing their skills and capabilities. - Taking part in or leading cross-functional initiatives across the organization to support the unit's goals. Basic Qualifications - Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. - 16 + years of experience, with strong sales/relationship management/account management experience.   Preferred Qualifications:  - A deep knowledge of the Sourcing and Procurement (S&P)/GBS transformation landscape and the latest trends and best practices - The ability to identify win themes and link them to the proposed solution. - A proven track record of providing CPO advisory services and delivering value-added outcomes. - A good understanding of latest AI and Agentic AI solutions across the S2P value chain. - The ability to communicate effectively with senior stakeholders and influence their decisions. - The ability to work with a diverse and cross-functional team and manage multiple tasks simultaneously.   Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).  The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.   Work Model: This role is remote from anywhere in US or based near one of the Infosys BPM offices, with the ability to work from home or the office when not on client site. This role will require business travel required to be onsite at the client’s locations across the Americas.   Who We Are Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. Infosys BPM has 38 delivery centers in 13 countries spread across 5 continents, with 60,966 employees from 104 nationalities, as of September, 2025. The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists. EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Fliff unpacks sports gaming into social, free-to-play games for all types of sports fans. We've built a social sports gaming experience that allows users to compete for leaderboard positioning, to achieve badges and build their status within the game. We are pioneering play-for-fun sports gaming, with our flagship social sportsbook experience that includes sweepstakes promotions and loyalty rewards. We provide sports fans with fun, engaging, and free-to-play alternatives to real money gaming. Fliff is redefining the sports gaming experience by blending the fun of social play with the thrill of real-money competition. What began as a pioneering social sportsbook has evolved into a multi-vertical platform that is the fastest growing brand in sports gaming. As we continue to expand, we’re building a world-class ecosystem of sports gaming experiences that span social, sweepstakes, and real-money formats — giving every type of fan a way to play, compete, and connect. The Role: We’re looking for a top-tier CRM & Lifecycle leader with deep real-money gaming / gambling experience to own how we keep players active, engaged, and coming back to Fliff. This person will: Build and lead our CRM function end-to-end — from strategy to hands-on execution — across email, push, in-app, and other owned channels. Leverage cutting-edge data, segmentation, and experimentation tools to maximize retention, frequency, and LTV. Bring a deep understanding of iGaming / sports betting / casino user behavior, regulation-aware messaging, and VIP/rewards dynamics. You’ll partner closely with Product, Data, Acquisition and Growth, and Creative to build an ecosystem of always-on programs, experiments, and personalized experiences across millions of sports fans. Key Responsibilities: - Strategy & Ownership - Own the CRM & retention strategy across the full player lifecycle: acquisition handoff, onboarding, activation, engagement, VIP development, reactivation, and win-back. - Define north star and operational metrics for lifecycle (D1/D7/D30 retention, WAU/MAU, session and pick frequency, ARPU, churn, reactivation rates, LTV). - Build a clear program roadmap balancing always-on journeys, sport-seasonality (NFL, NBA, MLB, etc.) and big tentpole / marquee events. - Lifecycle Programs & Campaigns - Design, launch, and optimize lifecycle flows including: - New user onboarding & education (how Fliff works, dual currency, rewards, risk & responsible play messaging). - Activation drives to get first deposit-equivalent / first pick / first parlay / first streak. - Daily/weekly engagement programs (missions, streaks, challenges, leaderboards, promotions). - VIP & loyalty programs: tiers, benefits, bonus structures, and personal concierge-style communications. - Churn prevention and win-back for lapsed and at-risk players, with clear incrementality and control groups. - Build sports-calendar-driven CRM (game days, playoffs, tournaments, tentpole events) that feels native to how real bettors/fans watch and sweat games. - Develop triggered and behavioral messaging based on actions like first pick, bet size milestones, big win/loss, risk patterns, and abandoned betslip/pickbuilder moments (where applicable). - Advanced Data, Segmentation & Tooling - Own the segmentation strategy: - Value tiers (VIP, high-value, mid, casual) - Product preferences (sport, market type, pick formats) - Lifecycle stage & cohort - Risk indicators and bonus sensitivity - Partner with Data Analytics to: - Build and activate predictive models (churn risk, value propensity, reactivation likelihood, bonus abusers, etc.). - Translate them into live segments and CRM treatments. - Use modern tools to operationalize segmentation and personalization, such as: - Custom Data Platforms - Data warehouse - Analytics platforms (e.g.,Mixpanel) - Establish a rigorous testing culture (A/B, multivariate, incrementality testing, holdouts) across offers, creative, cadence, and channels, and publish clear learnings. - Channel & Technology Management - Own day-to-day execution in our CRM platform (e.g., Optimove): - Journey and canvas design - Trigger and event setup - Templates, personalization, and dynamic content - Real-time messaging (game starts, live sweat, results) - Drive channel best practices for a real-money gaming context: - Deliverability & list hygiene - Frequency caps and fatigue management - Preference centers and responsible communication - Ensure best-in-class creative in partnership with design/content: - Strong hooks and urgency - Clear offer / promo explanations - Compliance-friendly copy that still feels fun and native to sports bettors. - Real-Money Gaming Context, Compliance & Risk - Work with Legal, Compliance, and Operations to: - Ensure all lifecycle communications align with real-money gaming / sweepstakes regulations, age gating, state-level nuances, and responsible gaming guidelines. - Help define VIP and high-value treatment strategies that balance LTV growth with responsible play. - Cross-Functional Leadership - Partner with: - Acquisition / Growth to ensure downstream retention performance is built into acquisition strategies and creative. - Product & UX to align in-app surfaces (modals, inboxes, banners) with CRM journeys. - Data on dashboards, cohorting, and experiment readouts. - Build and lead a small but highly capable CRM & retention team (managers, ops specialists, analysts) as the function scales. What Success Looks Like: - Within 12–18 months, success looks like: - Significant lift in early-life retention (D7/D30), WAU/MAU, and pick frequency per active user. - Improved activation funnel from install → account creation → first real-money-style pick behavior. - Measurable incremental uplift in LTV through lifecycle and VIP programs, validated with proper control and holdout frameworks. - A clear testing and learning framework with a constantly prioritized backlog and published learnings. - Fliff’s CRM function is seen internally as a core profit and LTV engine, not just the team that sends emails and push notifications. Qualifications: - Must-Haves: - 10+ years in B2C CRM / Lifecycle / Retention marketing as a leader and builder of departments, with at least 4–5 years owning strategy at Director+ level. - Deep experience in real-money gaming / gambling (sports betting, iGaming, gambling, casino, social casino, DFS, or closely related categories) with a clear understanding of: - Player behavior and motivations - Bonus/offer mechanics - VIP dynamics and lifetime value - Regulatory and responsible gaming constraints in communication - Hands-on experience with modern CRM platforms (Optimove) plus data tooling: - CDP + data warehouse + reverse ETL - Event-driven segmentation - Real-time and batch campaigns - Proven track record driving retention and LTV through: - Sophisticated segmentation - Triggered journeys - Structured experimentation - Strong analytical chops: - Cohort analysis, incrementality, and experiment design - Ability to partner with Data/DS and work from SQL / BI dashboards. - Ability to operate at two altitudes: - Set vision and roadmap - Go hands-on to ship campaigns, troubleshoot data flows, and iterate quickly. - Excellent communication and storytelling skills, especially with non-CRM stakeholders and execs. - Genuine passion for sports and sports betting culture; you “get” how bettors think, talk, and engage. Nice-to-Haves: - Experience launching or scaling CRM programs in multi-state or multi-jurisdiction environments. - Prior ownership of VIP, loyalty, or rewards programs within gaming or real-money-like products. - Experience leading small, senior-heavy CRM teams and influencing broader orgs (Product, Creative, Ops). Benefits: - Competitive compensation package, including base salary, benefits, and equity. - Unlimited/flexible paid time off. - Medical, dental, vision, and generous parental leave. - Employee-sponsored 401(k). Perks: - $500 work-from-home stipend + equipment. - Fully remote work environment. - Professional development opportunities. - High-ownership, collaborative culture. #LI-Remote We are a multinational company with our headquarters based in Philadelphia, and offices in New York, Austin, and Sofia, Bulgaria. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is welcoming and friendly, and the work that we do is always interesting and rewarding. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is: Welcoming and Friendly We want to reflect the diversity of the cities we serve. By creating an inclusive culture where everyone can thrive, we’ll make Fliff better for employees and customers alike. Lively and Creative We respect and value each other’s ideas, experience and expertise. There is no such thing as a bad idea; only ideas that are executed and ideas that are discarded after consideration. Stimulating and Rewarding We know bright minds love a challenge, and we understand your desire to see your hard work pay off. We’ll make sure your daily tasks align with your career ambitions as we grow together. Equal Employment Opportunity Statement Fliff is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Join Our Team! If you're ready to be part of an exciting, innovative, and dynamic team, apply now to help shape the future of sports gaming with Fliff. IMPORTANT NOTICE: The privacy and security of applicant information is paramount and we take fraud attempts very seriously. Please note that Fliff will never ask for payment or personal financial information during the application process. All of our legitimate job opportunities can be found on our official career site (https://www.getfliff.com/careers). Please be cautious of communications and links that come from non-company email addresses (@getfliff.com), social media messaging platforms or unsolicited phone calls.

Become a part of our caring community and help us put health first Humana Gold Plus Integrated is seeking Long-Term Services and Support (LTSS) Care Coordinators (Care Coach 1) in the state of Illinois to assess and evaluate members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families towards and facilitate interaction with resources appropriate for the care and wellbeing of members. The LTSS Care Coordinator (Care Coach 1) employs a variety of strategies, approaches, and techniques to manage a member's health issues. The LTSS Care Coordinator (Care Coach 1) understands own work area professional concepts/standards, regulations, strategies, and operating standards, and makes decisions regarding own work approach/priorities and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation. Key Responsibilities - Visits Medicaid members in their homes, Assisted Living Facilities (ALFs), and/or Long-Term Care Facilities and other care settings – 75-90% local travel (see Additional Information section). - Ensure members are receiving services in the least restrictive setting to achieve and/or maintain optimal well-being by assessing their care needs. - Identifies and resolves barriers that hinder effective care. - Plans and implement interventions to meet care needs. - Coordinates services, monitors, and evaluates the case management plan against the member's personal goals. - Ensures the member progresses towards desired outcomes by continuously monitoring patient care through use of assessment, data, conversations with member, and active care planning. - Guides members/families towards resources appropriate for their care. Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams, and others involved in the member's care as appropriate and required by our comprehensive contract. Use your skills to make an impact Required Qualifications The Care Coordinator (Care Coach 1) must meet one (1) of the following requirements: - Bachelor's degree in social sciences, social work, human services, or a related field. - An active, unrestricted Licensed Practical Nurse (LPN) in the state of Illinois with one (1) year of experience in conducting comprehensive assessments and provision of formal services to elderly individuals. The Care Coordinator (Care Coach 1) must meet ALL of the following requirements: - Applicants must reside in Fulton, Knox, Marshall, Peoria, Stark, Tazwell or Woodford County, IL, within one of the following ZIP codes, or within a 10-mile radius of these Zip Codes: 61369, 61375, 61377, 61401, 61402, 61410, 61414, 61415, 61421, 61424, 61426, 61427, 61428, 61430, 61431, 61432, 61433, 61436, 61439, 61441, 61448, 61449, 61451, 61458, 61459, 61467, 61472, 61474, 61477, 61479, 61482, 61483, 61484, 61485, 61488, 61489, 61491, 61501, 61516, 61517, 61519, 61520, 61523, 61524, 61525, 61526, 61528, 61529, 61530, 61531, 61533, 61534, 61535, 61536, 61537, 61539, 61540, 61541, 61542, 61543, 61544, 61545, 61547, 61548, 61550, 61552, 61553, 61554, 61555, 61558, 61559, 61561, 61562, 61563, 61564, 61565, 61568, 61569, 61570, 61571, 61572, 61601, 61602, 61603, 61604, 61605, 61606, 61607, 61610, 61611, 61612, 61613, 61614, 61615, 61616, 61625, 61629, 61630, 61633, 61634, 61635, 61636, 61637, 61638, 61639, 61641, 61643, 61650, 61651, 61652, 61653, 61654, 61655, 61656, 61721, 61729, 61733, 61734, 61738, 61742, 61747, 61755, 61759, 61760, 61771. - One (1) or more years of experience in health care and/or case management. - One (1) or more years of experience working with Medicare and Medicaid recipients, long-term care services, Home and Community-Based Services (HCBS), and/or managed care organizations. - Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook. - Ability to use a variety of electronic information applications/software programs including electronic medical records. - Exceptional communication and interpersonal skills with the ability to build rapport with internal and external customers and stakeholders. - Ability to travel in the region to meet face to face with members and/or their families, community partners and care teams. - This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. - This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individuals must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher. Preferred Qualifications - An active, unrestricted Licensed Professional Counselor (LPC) in Illinois. - An active, unrestricted Licensed Social Worker (LSW) in Illinois. - Bilingual or Multilingual: English/Spanish, Arabic, Vietnamese, Amharic, Urdu or other - Must be able to speak, read and write in both languages without limitations and assistance. See "Additional Information" section for language assessment information. Additional Information - Workstyle: This is a Field position - Employees perform their core duties at non-company locations, such as providing services at business partner facilities or prospects' and members' homes. - Travel: 75 - 90% field-based interactions with members and/or their families, community partners and care teams. May need to attend occasional onsite meetings in Humana's Schaumburg, IL office. - Mileage Reimbursement for Travel: Mileage reimbursement is provided for work-related travel from your home to your first work location of the day, between client or assignment locations during the workday and final work location back to home. - Work Schedule: Monday - Friday; 8:00 AM - 5:00 PM Central Standard Time (CST), with flexibility available. Additional hours may be required based on business needs. - Language Assessment Statement: Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. WAH Internet Statement To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. - Satellite, cellular and microwave connection can be used only if approved by leadership. - Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Interview Format As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,100 - $79,900 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

• Build and scale automated lifecycle flows (Welcome, Reactivation, Churn Prevention) across Email / SMS / Push / WhatsApp • Work with granular segmentation (e.g., Slot Fans / Weekend Bettors / at-risk VIPs) and match the right incentives to the right audience • Contribute to bonus cost efficiency through bonus-to-GGR budget thinking and incentive mechanics optimization • Run incrementality / true lift analysis to understand whether a bonus truly changed behavior • Own promo QA & stability by doing sanity-checks of bonus links/codes/triggers before each release