This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Seeking a highly skilled and experienced Senior Commercial Lines Account Manager to join a dynamic team. This role involves managing a substantial book of business, with a focus on mid-to-large market accounts in the construction industry. - Manage a book of business generating approximately $500,000 in revenue, focusing on construction-heavy accounts, as well as real estate, lessor risk, and manufacturing accounts. - Provide exceptional client service, including handling renewals and addressing client inquiries. - Collaborate with the back office team, which handles Certificates of Insurance (COI) and marketing tasks. - Build and maintain strong relationships with clients, ensuring their needs are met in a timely and professional manner. - Work closely with team members and management to ensure seamless account management and client satisfaction. Qualifications - Minimum of 5 years in commercial lines account management, with a strong emphasis on construction accounts. - Property & Casualty (P&C) license required. - Experience with Epic software is essential. - Strong communication skills, a personable demeanor, a team-oriented mindset, and the ability to manage tasks in a timely manner. - Relevant educational background or equivalent professional experience. Benefits - Base Salary: $80,000 - $100,000 annually - Bonus: $2,000 - $5,000, awarded a couple of times per year - Equity: Stock in the company - 401(k): 5% employer match - Health Insurance: 100% coverage for employees, 50% for dependents (Kaiser and Anthem plans) - Dental Insurance: 75% coverage - Disability Insurance: Full coverage after one year - Equipment: Provided for remote employees Company Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As Manager, Account Growth team, you will lead a high‑volume, sales‑and creative-focused team responsible for delivering exceptional client experiences and driving program growth. You are a hands‑on leader who builds credibility through customer expertise, clear decision‑making, and strong execution. - Lead, coach, and develop a team of Creative Account Managers through training, one‑on‑ones, call reviews, and team meetings - Build trust and credibility with both clients and your team through strong leadership, customer expertise, and consistent execution - Confidently manage client escalations and complex problem resolution while balancing customer expectations and business needs - Drive a proactive, sales‑minded approach across the team, helping CAMs identify opportunities and move accounts forward - Create and deliver high‑impact training focused on proactive project management, creative thinking, and customer strategy - Foster a creative, solutions‑oriented environment where team members are encouraged to push boundaries and bring new ideas forward - Partner cross‑functionally to improve processes, elevate the customer experience, and support overall business goals - Conduct consistent performance evaluations and ensure team KPIs are clearly understood and achieved - Champion of Kotis core values - Manage a small book of client accounts with dedicated admin support to stay connected to the customer experience - Collaborate consistently with the manager of the assistants and work together to increase the productivity of support - Build a strong team culture by organizing team meetings, recognition, and sales competitions Qualifications - 5+ years of experience managing teams with direct reports - 5+ years of experience in project management, account management, or sales‑driven client roles - Strong customer presence with the ability to lead executive‑level conversations confidently - Highly detail‑oriented with exceptional project management and organizational skills - Sales‑motivated mindset with a proven ability to drive growth through client relationships - High emotional intelligence with the ability to manage diverse personalities across clients, teams, and leadership - Strong problem‑solving skills and comfort making decisions in urgent, evolving situations - Ability to build alignment and strong relationships across cross‑functional teams - AA, BS/BA - Industry experience preferred Requirements - Base: $100–$120k - OTE: $125–$155k Benefits - Remote done right with a thriving culture around remote team collaboration - A culture of flexibility to invest in your passions outside of the workplace - Clearly defined career paths that support professional development and pay equity - $500 yearly office stipend to enhance your home office - Participation in virtual events and mindfulness groups - Generous Paid Time Off in addition to a culture of flexibility - Amazing swag sampling to thrill clients

About Us: Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing. We strive to build a community where everyone feels supported and seen. Role Overview: The Brand Protection Coordinator will be responsible for identifying, monitoring, and mitigating instances of online fraud, scams, and intellectual property infringement. In this role, you will manage brand protection tools such as Bustem & other core tools provided by direction of the Sr. Brand Protection Manager in helping monitor platforms to identify fraudulent websites, ads, and marketplace listings. This is a hands-on operations role that involves daily monitoring, coordinating takedowns, solving IP related concerns, and collaborating with internal teams to protect the brand. In being the first line of defense against online abuse, you will help drive team growth and operational efficiency. Key Responsibilities: Monitoring and Detection - Monitor digital channels - including Shopify, social media platforms, paid search ads, and marketplaces - for fraudulent activity, scam sites, and IP infringement - Use BP Platforms (Bustem, etc.) to identify suspicious domains, ads, and listings - Manage the intake and daily review of alerts using established brand protection tools to ensure timely assessment and escalation - Stay informed on emerging fraud patterns, reporting suspicious activity, and share actionable findings with the Senior Brand Protection Manager Enforcement and Takedowns - Execute daily & weekly takedown procedures for scam and fraudulent websites, ads, and listings - Collaborate with legal teams as needed to ensure enforcement aligns with IP and brand protection guidelines, put in place by the Sr. Brand Protection Manger - Coordinate with platform support teams to escalate unresolved or repeat offenders - Track takedown process and ensure followup on fraudulent closure - Process takedowns for harmful content and enforce terms for ambassador code violations - Ensure all daily enforcement actions align with the overarching brand protection strategy Reporting and Communication - Provide regular updates to stakeholders, including senior management, on threats and mitigation progress - Maintain accurate documentation of enforcement activities, processes & prior cases - Provide transactional data and case learnings to the Senior Brand Protection Manager to support monthly and quarterly executive reporting - Create and maintain documentation of processes within Notion & Company Folders, while maintaining a log incidents in Bustem, Asana or where senior management would like stored Collaboration and Advocacy - Work closely with Ecommerce, Social, Community Management, CX and Operations teams to align brand protection efforts with broader business goals - Partner with external agencies and technology providers to optimize monitoring and enforcement capabilities - Collaborate with external partners to ensure product roadmap and growth tactics are in-place for business needs Required Qualifications: - Bachelor's degree in Marketing, Communications, or related field - 1-2 years of experience in brand protection, intellectual property, or Trust & Safety - Understanding of social platforms including Meta, YouTube, Snapchat and TikTok - Strong writing and editing skills with excellent attention to detail Desired Skills & Attributes - Understanding of Trademark infringement and copyright infringement - Moderately strong project management and organizational skills - Ability to work in a fast-paced environment and manage multiple priorities - A sharp eye for detail and nuances to showcase how our brand is being duplicated - Moderately strong, proactive problem-solving abilities and the initiative to investigate - Team player mentality with excellent communication skills - Understand the nuances involved in daily transactional workflows across scam/fraud sites and translate to marketplaces, social media platforms and Shopify - Well built mentality and able to work amongst & within multiple teams Platform Experience - Shopify Plus - Meta, Tiktok IPPC, Snapchat, YT - Asana, Google Suite, Notion, Growi, Slack - Intellectual Property Search Tools - Brand Verity - Platform Policy Knowledge Plus Comfrt is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. This role is open to remote candidates in multiple U.S. states. The salary range for this position is $50,000-$70,000 annually. Actual compensation will be determined based on factors such as years of experience, skills, certifications, and geographic location.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Create memorable experiences for high-value users and shape loyalty strategies that truly work. In this role, you will design and launch exclusive campaigns, loyalty initiatives, and special experiences for high-value users. You will collaborate closely with retention specialists, analysts, and creative teams to deliver personalized activities that increase engagement, strengthen loyalty, and create outstanding customer experiences. - Designing and launching exclusive promotional campaigns, tournaments, and loyalty activities for high-value customer segments. - Collaborating with retention managers and account teams to develop personalized campaign mechanics. - Planning and organizing unique online and offline experiences for top-tier users. - Selecting premium gifts (digital and physical), coordinating logistics, and ensuring timely delivery. - Managing the promotional calendar and coordinating tasks with design, support, and analytics teams. - Monitoring campaign performance, user engagement, and campaign costs. - Calculating ROI and preparing post-campaign reports with optimization recommendations. - Continuously exploring creative approaches to keep customer engagement strategies competitive. Qualifications - 1+ year of experience organizing promotional campaigns, marketing activities, or events in a B2C environment. - Understanding of retention marketing principles and customer lifecycle management. - Experience creating campaign mechanics, event concepts, or loyalty activities. - Hands-on experience working with CRM or campaign management platforms used for customer segmentation and campaign launches (e.g., Customer.io, Optimove, Smartico or similar). - Experience working with Excel or Google Sheets (formulas, pivot tables, basic campaign analytics). - Understanding of email marketing tools and campaign logic (segmentation, triggers, campaign launches). - Ability to interpret analytics dashboards (Tableau, Looker, Power BI or similar). - Experience coordinating cross-team workflows with design, support, and analytics teams. - Strong communication skills and a proactive approach to generating new campaign ideas. Requirements - Intermediate level of English or higher. - Experience organizing gift logistics and deliveries (courier services, expense tracking, shipment monitoring). - Experience working with high-value customer segments. Benefits - Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose. - 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress). - A supportive, friendly team where knowledge-sharing is part of the culture. - Coverage for professional events and learning. - Birthday greetings, team buildings, and warm human connections beyond work. - Zero joules of energy to the aggressor state, its affiliated businesses, or partners.