This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The primary focus of this position is to effectively support volunteers (Bigs) OR families (Youth and their Caregivers) in all aspects of their mentoring experience in the Community Based program. - Match youth with a caring adult mentor who they will meet with 2-4 times per month engaging in low-cost activities. - Communicate consistently with either the Big or the Little and their caregiver through calls, emails, texts, or in-person meetings. - Support coaching, youth development principles, youth safety, and conflict management to ensure the relationship is safe, supportive, and intentional. - Spend the majority of time in outreach and communication with their caseload. - Support and staff BBBS program events throughout the year to meet with participants. Qualifications - Bachelor’s degree in social services or related field, or a combination of experience in social work, counseling, social services, child development, or other related fields. - At least 1 year of experience in assessment writing, case management and/or relationship development. - Understanding of youth development and working with adult learners (if applying to work with volunteer participants). - Understanding of youth development, family dynamics, and trauma-informed care (if applying to work with family participants). - Goal-oriented, with a strong commitment to quality and results. Requirements - Ability to efficiently organize tasks, manage multiple priorities, and maintain a structured approach to work. - Excellent customer service and interpersonal skills. - Possesses strong conflict resolution skills. - Knowledge of mandated reporting guidelines. - Experience with handling confidential and sensitive information. - Experience working with Salesforce CRM, highly preferred. - Must be available to work nights and weekends; willingness to schedule around participant availability. Benefits - This role does not include eligibility for health benefits, including medical, dental, and vision coverage. Company Description Big Brothers Big Sisters Twin Cities is the largest and oldest youth mentoring organization in the greater Twin Cities serving Hennepin, Ramsey, Anoka and parts of Dakota and Washington counties. - Each year, we match up to 2,600 youth (Littles) and their families with caring adults (Bigs) who volunteer as youth mentors. - Mission: Create and support mentoring relationships that ignite the power and promise of youth. - Values: Relationships, Belonging, Youth-Centered, Continuous Learning & Improvement. - Justice, equity, diversity, and inclusion (JEDI) are integral to our mission and values at BBBS.

• Own the day-to-day maintenance and reliability of our internal infrastructure, handling routine system, network, and database upkeep across our small but diverse environment. • Administer, maintain, and troubleshoot virtualized infrastructure platforms (e.g., VxRail/VMware) running Windows Server and Linux, focusing on routine maintenance, patching, and performance monitoring. • Manage user accounts, groups, and permissions across AD/Azure AD and internal systems, enforcing least-privilege access and MFA. • Support and maintain cloud environments (Azure, AWS, GCP) for virtual machines, networking, storage, and secure remote access. • Configure, maintain, and troubleshoot Fortinet-based VPN solutions to ensure secure and reliable connectivity for remote users. • Implement and maintain backup and recovery processes for servers, applications, and databases, including periodic restore testing. • Monitor the health and capacity of systems, networks, VPN, and services, and handle incident response and basic performance troubleshooting. • Perform routine operational tasks: OS and application updates, certificate renewals, log reviews, and security patching. • Administer and support databases, especially IBM DB2 LUW and IBM i (AS/400), including basic administration, backup/restore, and performance troubleshooting in cooperation with the product team. • Provide technical support for SQDR customers via remote sessions, email, and ticketing systems. • Troubleshoot SQDR deployment issues, including connectivity, configuration, database integration (DB2, IBM i, other RDBMS), and OS/environment problems.

• Installation, configuration, and fine-tuning of Cynet products (remote and occasional on-site, if required). • Working closely with customers to ensure full deployment, optimization, and ongoing support. • Creating supporting documentation and knowledge base articles for customers. • Delivering formal remote training sessions and hands-on guidance to Cynet customers. • Providing Tier 2 support – including in-depth investigations and delivering workarounds or permanent solutions while meeting SLAs. • Collaborating closely with the SOC and R&D teams to ensure fast and effective issue resolution. • Understanding customer needs and contributing feedback to help shape and improve the Cynet product.

Join Us! Take the next step in your journey at Accruit, an Inspira Financial Solution. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey -- relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, CO, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided. Employees within a 90-minute radius of our Denver, CO office are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday). Don't meet every single requirement? Here at Inspira Financial, we believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Inspira Financial is the place for you! We look forward to receiving your application! Check out this Inspira Financial video to learn more about our company! Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners -- helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com . We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards. Job Summary & Responsibilities The Exchange Officer is responsible for processing 1031 exchange transactions and supporting clients throughout the exchange lifecycle. This includes preparing documents, managing transaction workflows, and assisting with onboarding and client support. The role requires attention to detail, strong organizational skills, and the ability to handle more complex exchange scenarios with guidance. Transaction Processing - Prepare and process 1031 exchange documents and agreements using internal systems and templates - Manage a high volume of transactions accurately and efficiently - Assist with banking and funding tasks related to client accounts - Maintain organized client files and reports Client Support - Onboard and train new clients on exchange processes - Respond to client inquiries via phone and email - Provide ongoing support and escalate issues as needed - Support client relationships with a focus on service and retention Exchange Knowledge - Apply working knowledge of forward exchanges - Familiarity with parking exchanges is a plus - Support more complex transactions involving: - Related party exchanges - Seller financing - Mixed-use properties - Vacation homes and personal residences - Drop & swap structures - Refinancing and holding period considerations - Understand entity types such as LLCs, partnerships, TICs, DSTs, and corporations Team & Administrative Support - Collaborate with subject matter experts during client consultations - Provide administrative support as needed to ensure smooth operations - Take on additional responsibilities as assigned Preferred Qualifications - 3+ years of relevant experience in 1031 exchanges, title, escrow, or real estate - Bachelor's degree or equivalent experience - Working toward or holding a Certified Exchange Specialist (CES) designation is a plus - Proficiency with Microsoft Office and cloud-based applications - Strong written, verbal, and interpersonal communication skills - Ability to manage time effectively and work both independently and collaboratively Compensation & Benefits $66,000-$76,000 per year