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ScaleSource

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Office Assistant / Business Development Coordinator

Business Development RepBusiness Development RepFull TimeRemoteMid LevelTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

144 days ago

Salary

$1.2K - $1.5K / month

Seniority

Mid Level

High School2 yrs expExperience acceptedEnglish

Job Description

Office Assistant / Business Development Coordinator

ScaleSource

• Answer inbound calls and online inquiries**• Qualify leads and gather required project information**• Schedule on-site estimates efficiently**• Confirm appointments and send reminders**• Maintain professional first-point-of-contact communication**• Track estimate status (scheduled, completed, proposal sent, closed, lost)**• Conduct disciplined follow-ups on open bids**• Communicate with customers to move deals forward**• Escalate hot opportunities to the owner**• Help maintain consistent conversion momentum**• Maintain accurate CRM updates**• Track lead source, status, and next steps**• Monitor response time and follow-up cadence**• Prepare weekly pipeline summaries**• Ensure clean, organized data management**• Follow up with warm or inactive leads**• Support light outbound outreach efforts**• Assist with review requests and referral generation**• Help reactivate past customers**• Support local marketing campaign follow-ups**• Assist with documentation and reporting**• Coordinate internal communication between office and field**• Support invoicing and basic financial tracking**• Maintain organized digital files**• Assist with customer service issue resolution

Job Requirements

  • Strong English communication skills (spoken and written)**
  • 2+ years in administrative support, sales coordination, or service-based office roles**
  • Experience handling inbound customer communication**
  • Experience working with CRM systems**
  • Strong follow-up discipline and organizational skills**
  • Availability to overlap with U.S. business hours**
  • Professional and quiet remote work setup (PC) with reliable high-speed internet.
  • Strong Zoom presence and polished communication skills.
  • Ability to balance client interactions with administrative responsibilities.
  • Submission of an introductory video is required as part of the hiring process.

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