Role Description BBE is seeking an experienced Manager, Domestic Freight Forwarding, to lead our domestic freight forwarding team and drive efficiency. This position will lead the daily operations of BBE’s Domestic Freight Forwarding business and is accountable for the performance, development, and engagement of the team. This role connects BBE’s supply chain network of shippers, carriers, warehouses, and suppliers through reliable, well-executed transportation and logistics solutions. - Responsible for achieving the financial targets of the branch. - Drive revenue growth, manage costs and margins, and ensure the branch operates within approved budgets while delivering high-quality service to clients. - Preferred location is Edmonton, but open to qualified candidates across Canada. Responsibilities - Promote, support, and encourage BBE’s vision, mission, and values. - Understand freight forwarding operations' critical control points procedures. - Make financially responsible, accountable, justifiable, and defensible business decisions. - Own and deliver branch financial targets, including revenue, gross margins, and cost controls. - Develop an employee-oriented company culture emphasizing quality, continuous improvement, key employee retention, development, and high performance. - Set clear expectations, objectives, and performance standards for team members. - Resolve operational issues and exceptions proactively, minimizing service disruptions and client impact. - Continuously review workflows and processes to improve efficiency, service, quality, and scalability. - Monitor pricing, margins, and lane profitability to ensure commercial discipline in quoting and execution. - Support business development efforts by providing operational insight, pricing guidance, and feasibility assessments for new opportunities. - Support employee development through training, feedback, and succession planning. - Maintain strong relationships with customers, carriers, agents, and other supply chain partners. - Act as a senior point of escalation for key customers and complex or time-sensitive shipments. - Ensure service delivery aligns with customer expectations and contractual commitments. - Promote a solution-oriented approach that balances customer needs with operational and financial realities. - Work closely with other leadership teams to ensure alignment. - Participate in strategic initiatives that support overall company growth and operational excellence. Corporate Compliance Duties - Actively participate in QHSETR programs and systems. - Contribute to and foster transparent, direct communication, education, and customer service enhancement with the operations team and clients. Qualifications - Post-secondary diploma or degree in Supply Chain Management, Logistics, Business Administration, or related field preferred, or an equivalent combination of education and significant freight forwarding or logistics experience. - CIFFA Advanced Certificate is preferred. - 3+ years of supervisory/management experience is preferred. - Exercise sound judgement and emotional awareness when addressing complex people matters. - Knowledge of supply chain challenges in Northern/Remote locations in Canada is considered an asset. - International Freight Forwarding knowledge is an asset. - Modes of transport used in North American supply chains are required. - Advanced proficiency in Microsoft Office Suite. - Exceptional internal and external customer service. - Excellent team player, communication, organizational, and problem-solving skills. - Ability to work independently and handle multiple priorities under tight deadlines. - Ability to work collaboratively in a fast-paced, team-oriented environment. Benefits - Competitive salary and 100% employer-paid benefits package, including a matching RRSP program. - Opportunities for professional development and certification. - Collaborative and supportive work environment. - Being part of a company that values innovation, integrity, and global connectivity.

Lead end-to-end transition of network and telecom services into operations, manage transition strategies and documentation, ensure compliance with federal security standards, and coordinate with cross-functional teams to deliver scalable IT solutions.

• Clearly analyze, report, and measure team performance metrics using our systems to maximize the efficiency, quality, and customer service of our claims operation. • Responsible for the selection, evaluation, and retention of necessary contractors, adjusting firms, or related experts to assist in the daily handling of all applicable claims in each state of business. • Partner with the Director, Claims to assist in establishing staff objectives and performance goals. • Hire, train, coach, and mentor new and existing team members. • Utilize your previous claims expertise to create and maintain comprehensive claim handling guidelines for various areas of the business. • Conduct quarterly business reviews and audits on current team members and field adjusting firms to ensure compliance and best practices are being followed. • Participation in special projects as needed.

***This role is based in McLean, VA (Position allows full remote work from anywhere in the U.S.)*** What will I be doing? Solve issues and observations reported by internal and external customers. Partner with Business, Partner, and Switch collaborators to guide partners through successfully connecting to Hilton's Distribution APIs. Review planned and completed new and changed functionality relating to distribution solutions. Build, review, and update Developer Guides, Developer Portal and other tools to provide process and technical reference information to partners. Identify process and tool improvements related to Distribution APIs, tools, and partner onboarding. Solve Incidents/Problems and participating in continuous improvement efforts. Supervise direct reports. Salary: $233,230.00 -$238,230/ year Benefits: Health/Dental/Vision ins., 401(K), PTO, Life/Disability Ins. & more Requirements: Requires a Bachelor's degree or foreign equivalent in Computer Engineering, Computer Science, or a related field and five (5) years of experience as Software Engineer/Developer, System Analyst or related. Require experience with technical customer service, APIs, build, or production support; utilizing REST APIs, JSON and XML formats, and previous hospitality experience; designing, developing, troubleshooting, and testing QA Software; building enhancements within an existing software architecture and suggesting improvements to the architecture; designing, developing, and troubleshooting the Web Services and Web applications; and utilizing the software development lifecycle process. Job requires 10% domestic travel. Apply to Hilton Domestic Operating Company Inc. at https://jobs.hilton.com/us/en using req. #COR015P8 or submit your resume to jobapplication@hilton.com. Please include the job title and requisition # in the subject line of the e-mail. How We'll Help You Thrive At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered - Financial security for your future – Our retirement plans make it easier to save for what's next *Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work. #LI-DNI