Applicants may request an accommodation to complete the application process by calling 417-866-2322, or by emailing hr@connectpositronic.com. Equal Opportunity Employer/Veterans/Disabled You can review a downloadable copy of our Protected Veterans and Individuals With a Disability below. _______________________________________________________________________________________________________________________________ Founded in 1966, Positronic is a progressive, global company that builds premium power and signal connectors for several industries, including medical, aerospace and military. We are located across three continents, and are looking for highly motivated, passionate people to join our team! We offer an excellent benefit package, highlighted by low-cost health insurance, quarterly bonus program and a 4% employee-match 401k retirement plan. Discover more at https://www.connectpositronic.com/en/ Summary The Sales Operations Specialist supports the sales team by managing the full sales process, from quoting and order processing to maintaining accurate customer and product data. This role ensures efficient operations, accurate fulfillment of customer requirements, and compliance with internal standards. Detail-oriented and customer-focused, Sales Operations Specialists thrive in fast-paced environments and are responsible for meeting personal and departmental KPIs, including quote/order turnaround, response time, and support efficiency. Success in this role requires professionalism, adaptability, and a continuous improvement mindset. Essential Duties and Responsibilities - Respond to inbound sales inquiries via phone, email, live chat, In person, CRM systems or other. - Prepare and send accurate quotes and proposals based on customer specifications. - Process purchase orders, ensuring completeness, accuracy, and alignment with customer requirements to guarantee timely and satisfactory fulfillment. - Maintain traceability and compliance of CRB documentation in accordance with QMS (Quality Management System) standards. - Stay current on existing and new products, applications, and industry trends to support effective customer communication and quoting. - Build and maintain customer relationships - Collaborate closely with cross-functional teams including external sales, logistics, finance, and product management. - Acts with friendliness, courtesy, and respect in all customer interactions. - Teams with Sales team to keep account activates up to date. - Must have the ability to work well alone and in teams of co-workers. - Must possess the ability to follow instructions, accept constructive criticism, and convert this information into a productive and positive outcome. - Must work with the EHS department to ensure all local, state, and federal regulatory agencies requirements are met; OSHA, NFPA, DNR, EPA and Amphenol sustainability practices. - Must work with the Quality department to ensure all quality standards are met for AS9100 certification. - Comply with company policies and procedures. - Perform other duties as assigned. As a member of the Sales Operations department, team members will receive training in both sales operations and customer service, as directed by management, to effectively support evolving team needs. - Although this is primarily a work-from-home position, team members may be required to report to the office at the manager’s discretion to support team needs. Requirements Education and Experience - High school diploma or GED required. - 6 months to 1 year of customer service or administrative experience. Physical - Primarily sedentary role with occasional standing, walking, bending, or reaching. - May lift up to 20 pounds occasionally. - Frequent use of computer, keyboard, and standard office equipment. Working Conditions Primarily remote work with occasional in-office attendance. Involves frequent use of computers, phones, and other office equipment. Competencies Knowledge - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Skills - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. - Being careful about detail and thorough in completing work tasks. - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. - Observing, receiving, and otherwise obtaining information from all relevant sources. - Understanding written sentences and paragraphs in work related documents. - Talking to others to convey information effectively. - Managing one's own time and the time of others. Abilities - The ability to see details at close range (within a few feet of the observer). - The ability to listen to and understand information and ideas presented through spoken words and sentences. - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. POSITRONIC RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE COMPANY DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS "AT-WILL." THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS. Due to the nature of our business, the candidate must be able to legally work in the United States; we are unable to provide sponsorship. Position requires candidate to be a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C. 1101(a) (20). Positronic Industries participates in the United States Department of Homeland Security E-Verify program. The E-Verify program is a web-based employment eligibility verification system for newly hired employees operated by the U.S. Citizenship and Immigration Services. Any candidate that needs an accommodation or assistance with the application process should contact HR at hr@connectpositronic.comor at 417-866-2322.

• Ensure structure, transparency, and operational discipline across the commercial organization. • Own the CRM as the single source of truth, maintain a reliable deal pipeline, and ensure that transactions are properly documented and execution-ready. • Coordinate the operational processes that allow deals to move smoothly from opportunity to completion. • Bring clarity, structure, and accountability to commercial workflows. • Enable the Sales team to operate efficiently and reliably.

• Serve as a frontline resource for the sales organization, primarily the Channel Team addressing questions, resolving issues, and helping unblock challenges • Support SDRs, AEs, CAMs, and SEs in achieving goals through operational guidance and cross-functional collaboration • Own reseller/VAR account setup and maintenance in Salesforce (create VAR accounts, map reseller sub-accounts, validate data). • Review and approve reseller quotes against Purchase Orders and ensure account/quote dates and billing entities are correct before pushing to billing systems. • Partner with RevOps leadership to identify operational bottlenecks and implement solutions • Serve as the day-to-day operational contact for SalesOps requests (e.g., create VAR accounts on request channels) and respond to requests and ticketed issues in a timely manner. • Document, maintain, and optimize sales operations workflows to ensure clarity, efficiency, and consistency • Track and report partner transaction metrics, SLA adherence, and process exceptions; propose and implement process improvements. • Identify opportunities for process improvements to help the sales team operate more effectively • Assist with the implementation of tools and automation to streamline workflows and reduce manual effort • Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations • Support training initiatives for the sales organization on tools, processes, and best practices • Ensure accurate data and operational processes are maintained across the sales organization • Assist with sales technology implementations and enhancements

Sales support analyst This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Job Summary We are seeking a Level 1 Support Analyst (Bilingual) to provide first-line support, data analysis, and business insights to internal teams. This role supports the Renewals and Sales teams by assisting with quoting, reporting, business intelligence, and identifying upsell and cross-sell opportunities using tools such as Power BI, SAP, and Salesforce. The ideal candidate is analytical, detail-oriented, customer-focused, and comfortable working with data and commercial processes. Key Responsibilities Support & Operations - Provide Level 1 support for internal users related to systems, data, and reporting - Assist the Renewal Team with quote preparation, validation, and follow-up - Ensure accuracy of customer, contract, and pricing data across systems - Business Intelligence & Data Analysis - Create, update, and maintain reports and dashboards using Power BI - Perform basic to intermediate data analysis to support business decisions - Support Business Intelligence (BI) initiatives and ad-hoc data requests Systems & Tools - Work with Salesforce for account, opportunity, renewal, and pipeline analysis - Use SAP to review contracts, pricing, billing, and renewal information - Ensure data consistency between Salesforce, SAP, and BI tools - Commercial Insights - Analyze customer and contract data to identify upsell and cross-sell opportunities - Provide insights to Sales and Renewals teams to improve retention and revenue - Support forecasting and performance tracking Required Skills & Qualifications Technical Skills - Experience with Power BI (dashboards, reports, data visualization) - Basic working knowledge of Salesforce - Basic working knowledge of SAP - Strong skills in data analysis and reporting - Comfortable working with quotes, pricing, and renewal data Language Skills - Bilingual: English and Spanish (written and spoken) Soft Skills - Strong analytical and problem-solving skills - High attention to detail and data accuracy - Good communication and teamwork skills - Ability to manage multiple tasks and prioritize effectively - Customer- and business-oriented mindset Nice to Have - Experience supporting Renewals, Sales, or Customer Success teams - Knowledge of upselling and cross-selling strategies - Background in business analytics, finance, or operations support - Bachelor's degree in Business Management or equivalent - Typically 2-5 years experience Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #colombia Job: Sales OperationsJob Level: Entry HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.