• Complex issue resolution • Serve as the go-to expert for difficult or high-impact repairs across regional teams, with reduced expectations for routine work • Support the field through remote guidance or on-site assistance when needed, with shadowing by local CSE to build skillset • Partner with Tech Services to close escalations quickly and effectively • Deliver in person training to new CSEs to help them build competence in key maintenance events and basic repairs • Develop and deliver in person refresher & advanced training for experienced CSEs looking to further build skillset • Provide input to technical services team on training course content & format to accelerate skill development • Provide on-the-job training to new CSEs or CSEs learning a new product line • Identify skill gaps and work with area managers to track progress of new and developing CSEs, including certifying CSE product line readiness • Work with technical services & area managers to reduce repeat visits and increase first-time fix performance across the region • Identify repeat issues & escalate to quality and technical services to investigate • Provide input on product performance issues and preventive support recommendations in collaboration with technical services (SDB’s, improved PM checklists, product gaps & issues, design for service) • Partner with regional leaders to optimize service performance at key accounts

Ignite Innovation. Drive Revenue Growth. Shape the Future of Marketing. Are you a sales and strategy leader with a passion for data, AI, and marketing? Ready to partner with Fortune 1,000 clients to transform the way they grow and acquire their customers? We’re looking for a high-impact Director, Enterprise Solutions to join our sales and strategy team, someone who thrives on prospecting, pitching and closing contracts by solving business challenges with bold, tech-powered solutions. In this role, you'll lead with insight, close with value, and shape long-term partnerships that move the needle for some of the world’s most recognized brands. Location: Chicago / NY / Los Angeles / San Francisco / Remote Hybrid Travel: As needed for sales opportunities and client engagement What You’ll Do - Own the Growth Strategy: Build and convert a high-value pipeline of enterprise leads & opportunities with a focus on digital transformation, customer intelligence, and data-first marketing. - Think Like a Consultant, Act Like a Closer: Use a consultative, insight-led approach to engage C-suite and senior decision-makers, uncover business challenges, and co-create future-forward solutions. - Connect the Dots: Lead cross-functional teams (strategy, product, data science, and delivery) to craft compelling, integrated solutions that blend data, martech, and AI innovation. - Drive the Deal: Orchestrate the end-to-end sales cycle including deal structuring, proposal development, pricing, and negotiations with a focus on short-term growth and long-term impact. - Be a Voice of Innovation: Stay ahead of trends in customer experience, personalization, marketing and advertising tech. Share ideas, push boundaries, and drive thought leadership within the industry. What Success Looks Like - Building and scaling a qualified, high-conversion enterprise pipeline - Landing and growing high-value strategic accounts - Delivering measurable revenue and client impact through innovative solutions - Being recognized as a trusted advisor and industry thought leader What You Bring Required: - 5+ years of experience in enterprise solution selling - Proven success in leading complex, multi-stakeholder sales cycles - Ability to translate business goals into data-driven, martech-enabled strategies - A network of past clients and industry partners that can fuel your pipeline and revenue growth Preferred: - Passion for AI, martech, and innovation - Experience with customer lifecycle strategy, personalization, and marketing analytics - Strong executive presence and relationship-building skills at the C-suite level - A collaborative mindset, strong business acumen, and a growth-oriented approach Why Join Us? This is more than a sales role, it's a chance to be at the intersection of innovation and business impact. You'll work with forward-thinking clients, award winning teams, and talented management to unlock the future of data-driven marketing. If you’re ready to bring bold ideas to life, crush your revenue goals, and grow with a company that’s shaping the future, we want to talk. Any reference to years of experience should be disregarded in the UK Primary Location City/State: Homebased - Conway, Arkansas Additional Locations (if applicable): Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here. Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com.

Ignite Innovation. Drive Revenue Growth. Shape the Future of Marketing. Are you a sales and strategy leader with a passion for data, AI, and marketing? Ready to partner with Fortune 1,000 clients to transform the way they grow and acquire their customers? We’re looking for a high-impact Director, Enterprise Solutions to join our sales and strategy team, someone who thrives on prospecting, pitching and closing contracts by solving business challenges with bold, tech-powered solutions. In this role, you'll lead with insight, close with value, and shape long-term partnerships that move the needle for some of the world’s most recognized brands. Location: Chicago / NY / Los Angeles / San Francisco / Remote Hybrid Travel: As needed for sales opportunities and client engagement What You’ll Do - Own the Growth Strategy: Build and convert a high-value pipeline of enterprise leads & opportunities with a focus on digital transformation, customer intelligence, and data-first marketing. - Think Like a Consultant, Act Like a Closer: Use a consultative, insight-led approach to engage C-suite and senior decision-makers, uncover business challenges, and co-create future-forward solutions. - Connect the Dots: Lead cross-functional teams (strategy, product, data science, and delivery) to craft compelling, integrated solutions that blend data, martech, and AI innovation. - Drive the Deal: Orchestrate the end-to-end sales cycle including deal structuring, proposal development, pricing, and negotiations with a focus on short-term growth and long-term impact. - Be a Voice of Innovation: Stay ahead of trends in customer experience, personalization, marketing and advertising tech. Share ideas, push boundaries, and drive thought leadership within the industry. What Success Looks Like - Building and scaling a qualified, high-conversion enterprise pipeline - Landing and growing high-value strategic accounts - Delivering measurable revenue and client impact through innovative solutions - Being recognized as a trusted advisor and industry thought leader What You Bring Required: - 5+ years of experience in enterprise solution selling - Proven success in leading complex, multi-stakeholder sales cycles - Ability to translate business goals into data-driven, martech-enabled strategies - A network of past clients and industry partners that can fuel your pipeline and revenue growth Preferred: - Passion for AI, martech, and innovation - Experience with customer lifecycle strategy, personalization, and marketing analytics - Strong executive presence and relationship-building skills at the C-suite level - A collaborative mindset, strong business acumen, and a growth-oriented approach Why Join Us? This is more than a sales role, it's a chance to be at the intersection of innovation and business impact. You'll work with forward-thinking clients, award winning teams, and talented management to unlock the future of data-driven marketing. If you’re ready to bring bold ideas to life, crush your revenue goals, and grow with a company that’s shaping the future, we want to talk. Any reference to years of experience should be disregarded in the UK Primary Location City/State: Homebased - Conway, Arkansas Additional Locations (if applicable): Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here. Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com.

• The AI Enabled Delivery Engineer will select, implement, and operationalize tools that accelerate software delivery, reduce manual effort, improve code quality and reduce defects in productionized solutions. • You will enable and support teams to update workflows, adopt best practices and implement tooling effectively, and support leaders in measuring KPIs across adoption, impact, and value. • Solicit feedback from key stakeholders in Enterprise Digital Technology and divisional engineering teams to identify efficiency opportunities. • Create and establish buy-in for a software engineering strategy that implements AI tooling to address identified opportunities. • Responsible for evaluating/selecting tools aligned to strategy. • Lead implementation, integration, and rollout of selected tools. • Serve as technical lead for adoption of tooling for pilot projects. • Support Agile coaching partners during pilot phases. • Act as SME for selected tools and author enablement playbooks and enterprise-wide guidance documents. • Identify KPIs to measure adoption, impact and value. • Coach resource managers on implementation and reporting. • Participate in AI governance and collaborate with intranet team to publish guidance ('AI Hub'). • Serve as domain expert in all aspects of the software delivery life cycle (SDLC), with an emphasis on Agile and modern development methodologies. • Special projects/assignments as required.