Role Description The L3 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L3 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Qualifications - Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics - Experience with Excel - Experience with SQL Requirements - Effectively communicate in a clear and professional manner at all times - Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners - Effectively manage sensitive cases by reporting up the escalation matrix - Demonstrate excellent time-management skills - Maintains or exceeds targeted performance metrics - Actively seek solutions through logical reasoning and identify trends to suggest process improvements Benefits - Our inclusive culture empowers Amazonians to deliver the best results for our customers. - If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. - If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Role Description Network Runners is seeking a Deputy Operations Manager to support the MyNavy Career Center (MNCC). MNCC maintains manning responsibility for Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites providing ICA support services at several former Navy Pay and Personnel Support Center (NPPSC) Personnel Support Detachment (PSD) sites worldwide. Duties and Responsibilities: - In conjunction with or in the absence of the Operations Manager, lead the service delivery effort by supervising the field staff. - Monitor site staffing levels and position fill. - Disseminate program information on ICA policies and procedures. - Execute the quality control program. - Lead and supervise the contract workforce. - Serve as POC for the COR and Government QCM/SPAR when addressing and resolving day-to-day performance and quality issues. - Manage contract performance and provide quality control management for all Navy DEERS/RAPIDS sites. Qualifications - Project Management - Data Analysis and Financial Analysis - Marketing and Public Affairs - Organizational Management and Business Process Improvement Requirements - Bachelor's degree in mathematics, statistics, business, law, engineering, social sciences, physical/applied sciences or management discipline such as business administration, accounting, finance, economics or management information technology, or 5 years of experience. Benefits - Medical - Dental - Vision - 401K - HSA/FSA - LTD/STD - PTO - Federal Holidays Company Description Network Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the Civil sector. - Our largest presence is in the U.S. Army, U.S. Air Force, U.S. Navy, DHS/USCG, DHS/S&T, USSTRATCOM etc. - Providing Information Technology and Organizational Support solutions. - NRI’s experienced, and highly qualified team members are in nearly a dozen cities nationwide. - We are recognized for our value, ingenuity, and mission focus. - Headquartered in Sterling, Virginia. - NRI is an established CMMI Maturity Level 3 and ISO 9001: 2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business.

Build Your Career with a Bank That Stands for More For 100 years, Bank of Labor has been a trusted financial partner for businesses in the Kansas City region. We are uniquely positioned as the leading Labor-focused Financial Institution (FI) whose strategic initiatives have set a national course to serve the needs of Labor Unions across the entire country. Expertise in specialized financing has enabled us to provide debt capital for the construction of training centers from coast to coast. And because we enjoy a national reputation for our Trust Services and Treasury product offerings, our Labor relationships are comprehensively served. Bank of Labor is the only majority-owned and operated bank in the nation whose focus combines deep industry expertise with modern banking solutions to serve Labor organizations, businesses, and consumers. We are approaching a significant milestone in asset growth! Bank of Labor doesn’t just provide financial services—we champion the values of integrity, resilience, and community. Our team of professionals plays a vital role in maintaining strong internal controls, risk management, and regulatory compliance, ensuring that we continue to uphold our mission while driving innovation in banking. We are seeking to add top talent to our ranks with a leader driven to help shape the future of our franchise. If you’re a strategic thinker with a passion for excellence and leadership, Bank of Labor offers the opportunity to make a meaningful impact in an organization that values expertise, collaboration, and innovation. Join a team where your work matters—at a bank with a legacy of strength and a future of opportunity. 250 TREASURY SERV - TREASURY OPERATIONS REP JOB SUMMARY: Under general supervision of the Treasury Operations Supervisor and in accordance with established policies and procedures, the successful candidate will perform a variety of duties relative to Treasury. The individual’s performance influences the professional image of the Bank within the community it serves. KNOWLEDGE, SKILLS & ABILITIES REQUIRED: • Education or related experience beyond the high school diploma/equivalent would be required. • 2 years banking, equivalent experience, or education required. • Thorough knowledge of Electronic Banking & EFT products such as Consumer Online Banking, Business Online Banking, Debit Cards, Credit Cards, and ACH, along with financial EFT regulations and requirements. • Ability to prepare, create or interpret detailed written materials, reports and/or perform detailed mathematical functions. • Demonstrated strong analytical abilities and exceptional customer service skills to communicate complex and sometimes difficult information in a positive and professional manner with internal and external customers. • A thorough knowledge of the procedures and policies related to Treasury. • Ability to interpret data and multitask; strong problem solving, organizational and time management skills. • Demonstrated ability to work independently and provide guidance to other bank associates. • Remote work might be an option if approved by management. PRIMARY RESPONSIBILITIES / EXPECTATIONS (Weighting cannot exceed 100%; each % represents the value of the job, not time spent): • Job Performance Behaviors: Contributing to organization success, job effectiveness, relationships and customer satisfaction. (Weighting Percentage: 20%) • Cards: Responsible for card ordering and reviewing reports showing completed maintenance, card order rejects and exception items. Posting credit card payments received in branch or in the mail. (Weighting Percentage: 10%) • Customer Service: Responsible for answer incoming calls for assigned Treasury line; receive, research and answer customer inquiries regarding Treasury products. (Weighting Percentage: 10%) • Fraud: Responsible for the overall review of the Bank’s Fraud program, to include, but not be limited to: Perform daily reviews, monitoring and analysis of various reports and systems to detect and report unusual/fraudulent activity. Create and prepare custom reports on Electronic Banking products and services. Prepare, analyze and process disputes within the framework of the appropriate rules and regulations including, but not limited to, Regulation E, Visa Operating Requirements and the ACH Operating Rules and Guidelines (Weighting Percentage: 15%) • Lockbox: Responsible for performing all lockbox transactions for the bank as directed; to include but not limited to: open log, track all incoming mail sort scan and process deposits, complete wires, complete transfer’s; communicate with management and other areas of the bank differences and ensures requests are processed in a timely fashion. (Weighting Percentage: 15%) • Online Banking: Responsible for, operational and support functions of Business and Consumer Online Banking services, to include but not limited to: ACH Services, Account Recon, Positive Pay, Bill Payment, eTeller Mobile, and, Customer secure communications. (Weighting Percentage: 25%) • Reconcilements/Review: Responsible for balancing and researching various general ledger and deposit accounts that relate to Treasury Operations. (Weighting Percentage: 5%) SECONDARY RESPONSIBILITIES: • Assist with Audit and Exam preparation as it pertains to Treasury products. • Other duties as assigned or deemed necessary by management to ensure a continuous workflow of daily operations. PHYSICAL REQUIREMENTS: • Repetitive motion (60%), sitting (85%) We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

• Develop and scale QA program, including call audits, scorecards, and calibration processes • Design and deliver comprehensive training for new hires and ongoing education • Own the insurance licensing process and provide tracking support • Analyze QA data to identify skill gaps and training initiatives • Maintain internal knowledge base for accurate information • Collaborate with Legal, Compliance, and Carrier Relations