• Apply systems engineering principles to accelerate early-stage innovation projects by partnering directly with innovators to refine technical concepts, clarify problem statements, and strengthen solution approaches. • Decompose mission need and capability gaps into well-defined engineering problems that can be addressed through targeted technical efforts, prototypes, or demonstrations. • Guide innovators in translating high-level concepts of operations into feasible innovation approaches and towards early protypes, demonstrations, models or simulations. • Coach and mentor idea authors as they mature concepts into executable R&D efforts. • Provide systems engineering oversight during early innovation maturation activities to drive technical rigor in areas such as requirements and idea risk reduction.

Job Title: Systems Engineer Company: BLN24 About Us: We find strength in teamwork - a better you is a better us BLN24 is an award-winning Management Consulting Firm that supports the U.S. Federal Government in successfully achieving their mission and goals. Our service and solutions delivery start with understanding each client’s end-state, and then seamlessly integrating within each Agency’s organization to improve and enhance strategic and technical operations and deployments. Position Overview: The Systems Engineer designs, implements, and maintains secure, reliable infrastructure across on-prem and cloud environments. The role supports scalability, automation, monitoring, and compliance, while collaborating with security and development teams. This role ensures the platform’s reliability, performance, scalability, security, and Section 508 accessibility compliance within a highly regulated federal environment. The Systems Engineer works in an Agile delivery model alongside developers, UI/UX designers, database engineers, and quality engineers to modernize and enhance platform capabilities while maintaining operational excellence. Key Responsibilities: Infrastructure & Environment Management - Design, configure, and maintain development, test, and production environments. - Manage application hosting environments (cloud or hybrid). - Implement system hardening and security configurations aligned with federal standards. - Support patch management, configuration management, and vulnerability remediation activities. Platform Reliability & Performance - Monitor system health, availability, and performance metrics. - Conduct capacity planning and performance tuning. - Implement automated monitoring, alerting, and logging solutions. - Ensure high availability and minimal downtime. Security & Compliance - Ensure compliance with federal mandates including FISMA and HIPAA requirements. - Support Authority to Operate (ATO) activities and audit readiness. - Implement identity and access management controls. - Collaborate with cybersecurity teams on vulnerability assessments and remediation plans. DevOps & Automation - Support CI/CD pipeline integration and release management processes. - Automate infrastructure provisioning and configuration management. - Participate in Agile ceremonies and continuous improvement initiatives. - Contribute to infrastructure-as-code practices where applicable. Collaboration & Documentation - Work closely with Full Stack Developers, UI/UX Developers, and Quality Engineers to support platform enhancements. - Maintain system architecture diagrams, configuration documentation, and operational runbooks. - Provide technical support and troubleshooting for production issues. Required Qualifications - Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience). - 8+ years of experience in systems engineering, infrastructure management, or DevOps support. - Experience supporting web-based enterprise applications. - Experience with cloud platforms (AWS, Azure, or similar). - Familiarity with Linux/Windows server administration. - Experience with monitoring tools and log management platforms. - Knowledge of federal security frameworks (FISMA, NIST, HIPAA). Preferred Qualifications - Experience supporting federal IT systems in a FISMA-regulated environment. - Knowledge of infrastructure-as-code tools (e.g., Terraform, CloudFormation). - Experience with CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions). - Familiarity with containerization technologies (e.g., Docker, Kubernetes). - Experience supporting Section 508 accessibility compliance initiatives. - Security+ or similar certification. What BLN24 brings to the Game: BLN24 benefits are game changing. We like our team to play hard and that means they need to be taken care of — physically, financially, and emotionally. We make sure to keep them in the game by giving them access to generous medical, dental, and vision plans. - You can join one of the fastest growing companies headquartered in the Washington DC Metro Area.  We give you the opportunity to work in different sectors, so you have the chance at variety while maintaining stability. - Flexibility at BLN24 allows each individual the opportunity to balance quality work and their personal lives. Depending on projects, we allow remote working opportunities so you can always be in the game no matter where you call home. BLN24 is an Equal Opportunity Employer. We believe people are our strength and understand diverse talents are key to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

• Own the design, configuration, and maintenance of our Zendesk instance and associated integrations • Have empathy for our users’ needs and help improve existing processes and innovate new processes utilizing Zendesk to improve client / customer experience • Collaborate with other Zendesk Business Analysts/ teams / functional groups to ensure cross functional alignment • Use a combination of standard functionality and custom development to solve business problems and simplify the design of our support system (Zendesk) • Be responsive to the needs of our internal users, and efficiently convert requirements into technical solutions that meet the needs of our business teams.

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary: The Associate Solution Architect- HI is an entry-level, field-based technical pre-sales role that focuses on developing comprehensive data center and networking solutions for CDW customers. This role involves providing consultative guidance, supporting partner product sales, scoping service offerings, and fostering strategic relationships to drive business growth. In this role you will be working with customers, delivery, and internal sales teams to learn the skills needed to become a trusted advisor to grow our Hybrid Infrastructure services business. What you will do: * Develop appropriate assessment and service solutions for CDW IBM Z (mainframe) customers, including architecture, optimizations, technology health checks, deployment services, and advisory services. * Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, create Bill of Materials (BOMs), author statements of work (SOWs), configure and order IBM Z systems. * Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle. * Perform physical installation and upgrade of IBM Z systems. * Develop and maintain strategic relationships with Customers, Internal Sales & Delivery management, acting as a trusted advisor to drive business growth. * Act as a subject matter expert in multiple families of products and solutions. * Acquire and maintain relevant technology and industry certifications as required. What we expect of you: * Bachelor's Degree or equivalent experience. * Experience in technical, pre-sales, or post-sale delivery role is a plus. * Motivated, self-starting, and able to independently perform high quality work with minimal guidance. * Industry knowledge and domain expertise: An SA should possess domain expertise. They should understand industry-specific challenges, regulations, and best practices. They should have a deep understanding of the architecture, products, technologies, and solutions offered by the company. This knowledge enables them to provide tailored recommendations and position the company's solutions effectively within the industry landscape. * Team collaboration and leadership: Collaboration with cross-functional teams, including sales and delivery, is crucial in this role. An SA should be able to work effectively in a team, lead technical discussions, and influence decision-making. * Customer-focused approach: An SA must have a customer-centric mindset and be able to understand and articulate customer needs effectively. They should possess excellent communication and presentation skills to engage with customers, gather requirements, and explain technical concepts in a clear and concise manner. Building relationships, understanding customer pain points, and providing tailored solutions are key aspects of this role. * Solution design and problem-solving skills: The candidate should have the ability to design and communicate comprehensive solutions that address customer requirements, business challenges, and build consensus around the final solution. They should be skilled in analyzing complex problems, identifying appropriate solutions, and translating technical concepts into understandable terms for customers. Strong problem-solving skills are crucial for identifying and resolving technical issues or gaps in proposed solutions. * Willingness to travel up to 30% or as needed. Pay range: $60,000 - $82,400 depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials * We make technology work so people can do great things. * CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).