• Demonstrates the ability to responsibly use generative AI tools and copilots in daily workflows. • Responsible for supporting some of Coinbase Institutional’s highest priority clients. • Partner with Senior Account Managers and Management to support large and complex relationships. • Understand complex, multi-product client workflows ensuring institutional clients are integrated appropriately. • Work closely with cross-functional partners to onboard clients and ensure support. • Provide a best in class experience for clients through effective stakeholder management. • Effectively triage, manage and prioritize incoming client requests.

• As a Senior Account Manager, you will lead and scale our most complex, multi-entity relationships across a number of segments including banks, fintechs, asset managers and corporates acting as the ultimate point of accountability for the client experience. • You will serve as the subject matter expert for the Coinbase Prime platform, driving adoption of custody, trading, staking, and stablecoin services. • You will serve as the primary escalation point for complex inquiries, driving rapid resolution by orchestrating seamless coordination with internal stakeholders to uphold best in class service standards. • You will deliver a premium onboarding experience by managing the operational integration in partnership with stakeholders. You will manage the transition from initial configuration to live production, coordinating across internal teams to ensure a sophisticated, high-velocity setup that establishes the foundation for a long-term strategic partnership. • Act as the central connector between Sales, Trading, Legal, and Product to dismantle onboarding hurdles and execute high-stakes strategic initiatives. • Serve as a vital feedback loop for Product and Engineering, translating complex client requirements into scalable features that shape our long-term roadmap. • Partner with Sales to lead technical product demonstrations, positioning yourself as the definitive specialist on Coinbase’s institutional capabilities. • Act as a leader within the Account Management organization by mentoring junior talent and institutionalizing best practices to drive team-wide excellence.

• Responsibility for our business in Southern Austria • Comprehensive management of existing customers and acquisition of new customers • Continuous expansion of business relationships • Long-term maintenance of customer relationships • Preparation of a business case for expanding operations in Southern Austria together with the Country Manager • Handling and support of quotations and orders • Achievement of set targets and budget objectives

• Communicate with partners by providing timely support, answering inquiries, and resolving any issues related to their accounts. • Monitor partner activity on the platform and leverage data on betting volumes, game engagement, and user behavior to suggest personalized solutions that boost profitability and engagement. • Identify new business opportunities for existing partners, driving additional revenue for the company. • Develop and implement tailored promotional campaigns that increase GGR, retention, and overall partner satisfaction. • Collaborate with internal teams to ensure seamless execution of account management strategies. • Represent the company at industry events, conferences, and business trips to showcase the product, establish new partnerships, and strengthen existing relationships. • Drive the successful launch of new titles by actively pitching upcoming releases to partners and securing prime positioning within their casino lobbies.