• Design and develop custom solutions and integrations for key partners and customers • Implement new solutions across web applications, data flow, APIs, cloud and event-driven infrastructure • Collaborate with product and engineering teams to enhance core platform capabilities • Lead technical discovery sessions and translate business requirements into system designs • Work with vendors and external partners on technology implementations. • Diagnose and resolve complex integration or production issues • Document and share best practices to improve implementation efficiency and scalability • Coordinate with cross functional teams to ensure smooth software deployment and integration. • Support post-implementation reviews and continuous improvement initiatives.

Role Description As an Eplan - CAE Solution Implementation Engineer, you will drive customer success by delivering end-to-end solution implementations and providing strategic mentorship to ensure clients maximize their Eplan investment. In this project-based role, you will serve as a vital technical partner to the sales organization throughout the customer journey, positioning Eplan as the premier industry solution. Internally, you will champion continuous improvement by mentoring peers and translating customer insights into actionable enhancements for the team. Compensation Range $130,000 - $145,000 - $165,000 + variable bonus Primary Responsibilities - Develop and deliver customer and prospect solution implementations at commercial and industrial sites. - Serve as the “trusted advisor” for consulting and training engagements, acting as a product and industry expert. - Provide strategic and tactical advice to address customer and prospect issues with the Eplan platform. - Present at trade shows and local markets to increase brand awareness and highlight Eplan’s capabilities. - Recommend improvements to Eplan products based on customer feedback and market trends. - Mentor Application Engineers and Consultants to elevate overall team knowledge and performance. Qualifications - 5+ years of experience with Eplan, including completion of past customer engagements, OR 10–20 years of relevant industry experience or direct ECAD experience, with at least 2+ years of successful onboarding in multiple Eplan products. - Bachelor’s degree in Electrical Engineering or equivalent engineering discipline. - 3+ years using CAE tools for electrical panel or substation design. - Experience with system integration, manufacturing, and/or electrical utilities preferred. - IT and application skills, including network solutions, Windows Server, Windows OS, and Microsoft Office solutions. - Good oral and written communication skills in English. - Strong communication, networking and interpersonal skills. - Strong business acumen with ability to influence at the various levels of the organization. - Strong team worker with interfaces to regional sales and vertical market management. Additional Information - We will not sponsor applicants for work visas. Applicants must be authorized to work on an unrestricted basis. - Must reside within the US and be willing to travel approximately 50%. - If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500. - This option is reserved for individuals who require accommodation due to a disability. - Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.

• Participación como responsable técnico en servicios de alto valor, acompañado de perfiles multidisciplinares, con interlocución directa con el cliente. • Interlocución técnica con cliente. • Participarás en elaboración de preventas, definición de soluciones, presentaciones ante clientes de las capacidades globales/específicas de knowmad mood. • Colaborarás con desarrollo de negocio en implementación de PoCs y pilotos de ciertas soluciones. • Promover las mejores prácticas e infraestructura para la ejecución de proyectos de desarrollo. • Participar en reuniones de estrategia técnica con representantes técnicos de las diferentes comunidades tecnológicas, para ver sinergias así como decidir estrategias técnicas. • Proponer nuevas iniciativas y liderarlas técnicamente en colaboración con otros Líderes Técnicos y miembros de Centro Experto de otras Comunidades. • Diseño y definición de arquitecturas robustas y escalables, alineadas con las necesidades del negocio y los estándares de calidad. • Análisis de viabilidad técnica de soluciones, evaluando tecnologías, enfoques arquitectónicos y trade-offs. • Traducción entre negocio y tecnología, asegurando una comunicación fluida y expectativas realistas.

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Solution Advisor within PNC's Treasury Management organization, you will be based remotely. - Treasury Management experience required. - Candidate located in Eastern Time Zone is preferred. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description - Implements complex new products and services for clients. Analyzes requirements and gathers deliverables to complete the implementation and provide ongoing relationship management. May maintain client-specific procedures. Provides sales or consultative support to prospects or clients in select deals. - Leverages knowledge of industry and PNC products/solutions to identify outside sales opportunities. Consults with clients and service partners to gather and utilize data to establish or update client specific information for products/services. Acts a project manager and coordinates the implementation work done by others. - Analyzes, assesses and documents client requirements. May identify customization needs, and work with service partners to decision/implement. Manages multiple complex implementations simultaneously, facilitates/coordinates internal and external stakeholder meetings, creates and maintains project documentation, and creates/delivers reporting on progress. - Serves as an escalation point and independently resolves challenges regarding implementation and production support issues raised by staff or client. Identifies and drives development of necessary solutions. Ensures positive ongoing client experiences. - Serves as team subject matter expert. Coaches staff, Sales, and/or client when needed. Leads team communications and meetings, performs workflow coordination, and participates in special projects and initiatives. May develop and maintain training materials and provide training to service partners and clients. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Decisions, Client Counseling, Client Relationship Building, Competitive Advantages, Customer Experience (CX), Personal Initiative, Relationship Management, Results-Oriented Competencies Customer Relationship Management Applications, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Management Process, Process Management, Sales Support and Administration Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $45,000.00 – $97,110.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 03/17/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.