Role Description The Operational Data & Reporting team within USRM Data Office is seeking a Senior Data Solutions Analyst focusing on delivering best in class data & reporting solutions and insights for a range of stakeholders within our Independent Agency Distribution reporting team. - Provides, builds and maintains data solutions to meet the needs of our business partners and ensures these solutions can be scaled appropriately. - Independently works on highly complex assignments and prototyping/developing data solutions that meet the needs of the organization and business customers. Coding scalable proof-of-concepts and solutions. - Designs proof-of-concept solutions utilizing an advanced understanding of multiple coding languages to meet technical and business requirements with an ability to perform iterative solution testing to ensure specifications are met. - Acts as a technical leader and mentor for the team, providing assistance & guidance to lower-level team members. - Designs and develops data solutions that enable effective self-service data consumption and can describe their value to the customer. - Influences strategic thinking across the team and the broader organization. - Identifies and utilizes best practices and iterative testing to ensure requirements are met. - Prioritizes efforts based on customer value and can set expectations for deliverables of high complexity. - Able to lead projects and collaborate with stakeholders to ensure effective project execution. - Assists in the creation of roadmaps for data solutions and turns vague ideas or problems into a data product. - Ensures data solutions include activities and deliverables required to achieve high data quality and displays a strong understanding of complex, multi-tier, multi-platform systems, applying principles of metadata, lineage, business definitions, compliance and data security to project work. Qualifications - Strong written and oral communication skills required. - Bachelor's Degree in Computer Science, Computer Engineering, or related discipline preferred. - Master's in same or related disciplines strongly preferred. - 3-5 years experience in coding for data management, data warehousing, or other data environments, including, but not limited to, working in NoSQL implementation, ETL, Java, scripting languages (Python, Perl, Shell), and the Hadoop stack. Benefits - Comprehensive benefits. - Workplace flexibility. - Professional development opportunities. - Opportunities provided through Employee Resource Groups. Company Description At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.

• Partner with business teams to understand analytical needs and translate them into structured data solutions • Develop and maintain reporting logic, dashboards, and analytical assets that support business decision-making • Perform advanced SQL analysis to uncover trends, anomalies, and business opportunities • Build and improve analytical models and data products for specific business initiatives • Create clear analytical narratives and present findings to non-technical stakeholders • Contribute to improving reporting consistency and maintaining trusted data definitions across systems • Support data preparation for reporting, analytics, and decision-making workflows • Document analytical assets, business definitions, and usage guidance for internal stakeholders • Collaborate with technical and business teams to improve analytical processes and data quality • Contribute to a data-driven culture by promoting practical use of analytics in everyday decisions

City/State Norfolk, VA Work Shift First (Days) Overview: The ERP Reporting & Analytics Analyst role requires a creative thinker and execution-oriented individual that drives the organizational use of data through intuitive, efficient and insightful reporting and analytical solutions for Human Resources. This role is crucial in enhancing user experience, driving innovation and identifying opportunities in all spaces through capitalizing on the many uses of data in the ERP (Workday) ecosystem. The primary duties and responsibilities of the ERP Reporting & Analytics Analyst are: - Enhance user experience through design and delivery of intuitive, user-friendly reports, dashboards and other tools that simplify data to solve complex problems - Continuously analyze and optimize Workday reporting capabilities via utilization of best practices and visualization to simplify reporting and maximize impact - Collaborate closely with HR teams to understand evolving needs and proactively develop solutions that enhance operations and experience - Empower end-users through documentation, education and best practices on existing tools and capabilities - Drive strategic insights by identifying trends, gasps and opportunities in all functional areas that offer actionable insight for optimization and growth - Stay up to date on ever-evolving best practices and new developments in Workday’s reporting and Analytics space - Utilize Workday’s full toolkit of reporting and analytics solutions to provide best-fit tools via Prism, Dashboards, Custom Reports, Discovery Boards and other Analytics offerings - Maintain data integrity standards and best practices - Bachelor's level degree required. - 2-5 years of Workday Analytics experience. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As the Lead Insurance Data Analyst at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for? We are looking for this candidate to possess experience in the healthcare sector, specifically within a data analysis role at a provider organization. They should have a solid understanding of the general documentation, billing, and follow-up processes that providers do with insurance companies. This candidate should also be comfortable working with disparate data sets and joining them together for consolidated analyses, think CSVs, JSON, and writing SQL queries across multiple databases. They should also have strong communication skills to ensure the data is well understood and creates actionable insights. Experience with BigQuery, Looker, Mode, de-identification of PHI, AI-assisted analysis, and utilizing API calls to retrieve data is a plus. What will you do? - Proactively review trends in outstanding A/R, denials, and various payment issues to find areas of opportunity for the department - Pull and join multiple data sources together, including the use of SQL, API calls for data, and downloading reports from internal system into Excel or Google Sheets - Communicate findings and recommendations with department and cross functional leadership for areas of improvement - Create monthly reporting packages to keep leadership informed of key metrics - Support ad hoc data requests from leaders to support operational tasks - Mentor future hires into the department on best practices and procedures for data analysis - Work with the RCM Operations Manager, Product, and External Vendors to influence healthcare data strategy - Identify opportunities to automate analyses and provide AI driven insights to increase overall department performance What will you NOT do? - You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. - You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. - You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! - You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements - 5+ years of experience in the healthcare space, preferably in an existing role performing data analysis and opportunity identification in billing and follow-up functions with insurance companies on behalf of providers - Significant understanding of the claim submission process and common pain points that delay reimbursement from payers - Exposure to clinicians that provide mental health and/or telehealth services - Comfortable with ambiguity and seeks opportunities to shape operational strategy and initiatives - Thoughtful and operationally excellent with data to set up processes and frameworks to achieve individual and team success - Desires an environment that fosters growth through open feedback and high autonomy - Believes in our company's mission to provide professional, affordable, and personalized therapy in a convenient online format Benefits - Remote work with regular in-person bonding experiences sponsored by the company - Competitive compensation - Holistic perks program (including free therapy, employee wellness, and more) - Excellent health, dental, and vision coverage - 401k benefits with employer matching contribution - The chance to build something that changes lives – and that people love - Any piece of hardware or software that will make you happy and productive - An awesome community of co-workers The base salary range for this position is $110,000 - $130,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.