Job Title: Salesforce Developer Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role We’re hiring an experienced Salesforce Developer/Admin to own and enhance our Salesforce environment in a growing telecommunications organization. This role combines hands-on administration, technical development, integrations, and cross-functional collaboration to ensure Salesforce drives operational efficiency, data integrity, and business growth. You will work closely with Sales, Marketing, and Operations teams to build scalable solutions that support company-wide performance. What You’ll Own Salesforce Administration - Manage day-to-day Salesforce administration including user setup, profiles, roles, permissions, and security settings. - Maintain strong data integrity through data imports, exports, validation rules, and deduplication efforts. - Generate, manage, and optimize reports, dashboards, and analytics for multiple departments. - Provide end-user support, troubleshoot issues, and conduct training sessions to ensure adoption. Development & Customization - Build and maintain custom objects, fields, validation rules, and automation. - Develop Apex classes, triggers, and Lightning Web Components for advanced functionality. - Implement and manage workflow automation using Flow to streamline business processes. - Customize page layouts and enhance user experience within Lightning Experience. Integration & Optimization - Integrate Salesforce with third-party systems including marketing automation, ERP, and billing platforms. - Support API integrations to ensure seamless data flow across systems. - Identify opportunities for system improvements and implement enhancements to improve performance and scalability. - Support CI/CD processes and DevOps best practices for stable deployments. Cross-Functional Collaboration - Gather business requirements and translate them into scalable technical solutions. - Collaborate with Sales, Marketing, and Operations teams to deliver effective CRM solutions. - Document system architecture, processes, and user manuals for reference and training purposes. Must-Have Experience & Skills - 3–5+ years of Salesforce Administration experience. - Hands-on Salesforce development experience (Apex, Flow, Lightning Web Components). - Strong understanding of Salesforce data model and security architecture. - Proven ability to build and optimize reports and dashboards. - Experience with third-party integrations and API connectivity. - Salesforce Administrator Certification (required). - Salesforce Platform Developer I certification (strong plus). - Familiarity with Sales Cloud, Service Cloud, and Marketing Cloud or HubSpot integrations. - Understanding of CI/CD processes and DevOps tools. - Experience working in fast-paced or startup environments preferred. Core Competencies - Excellent communication and interpersonal skills. - Strong analytical thinking and problem-solving abilities. - Ability to work independently and in a collaborative team environment. - Adaptable with a willingness to learn and grow with emerging technologies. Key Metrics for Success - Maintain high Salesforce system reliability and performance. - Ensure clean, accurate, and well-governed CRM data. - Reduce manual processes through effective automation and workflow optimization. - Successfully implement and maintain integrations across business systems. - Improve reporting accuracy and cross-departmental visibility. Interview Process - Initial Screening Call - Technical Interview - Practical Salesforce Scenario / Case Exercise - Final Interview - Offer & Onboarding #LI-AG1

Job Title: Salesforce Developer Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role We’re hiring an experienced Salesforce Developer/Admin to own and enhance our Salesforce environment in a growing telecommunications organization. This role combines hands-on administration, technical development, integrations, and cross-functional collaboration to ensure Salesforce drives operational efficiency, data integrity, and business growth. You will work closely with Sales, Marketing, and Operations teams to build scalable solutions that support company-wide performance. What You’ll Own Salesforce Administration - Manage day-to-day Salesforce administration including user setup, profiles, roles, permissions, and security settings. - Maintain strong data integrity through data imports, exports, validation rules, and deduplication efforts. - Generate, manage, and optimize reports, dashboards, and analytics for multiple departments. - Provide end-user support, troubleshoot issues, and conduct training sessions to ensure adoption. Development & Customization - Build and maintain custom objects, fields, validation rules, and automation. - Develop Apex classes, triggers, and Lightning Web Components for advanced functionality. - Implement and manage workflow automation using Flow to streamline business processes. - Customize page layouts and enhance user experience within Lightning Experience. Integration & Optimization - Integrate Salesforce with third-party systems including marketing automation, ERP, and billing platforms. - Support API integrations to ensure seamless data flow across systems. - Identify opportunities for system improvements and implement enhancements to improve performance and scalability. - Support CI/CD processes and DevOps best practices for stable deployments. Cross-Functional Collaboration - Gather business requirements and translate them into scalable technical solutions. - Collaborate with Sales, Marketing, and Operations teams to deliver effective CRM solutions. - Document system architecture, processes, and user manuals for reference and training purposes. Must-Have Experience & Skills - 3–5+ years of Salesforce Administration experience. - Hands-on Salesforce development experience (Apex, Flow, Lightning Web Components). - Strong understanding of Salesforce data model and security architecture. - Proven ability to build and optimize reports and dashboards. - Experience with third-party integrations and API connectivity. - Salesforce Administrator Certification (required). - Salesforce Platform Developer I certification (strong plus). - Familiarity with Sales Cloud, Service Cloud, and Marketing Cloud or HubSpot integrations. - Understanding of CI/CD processes and DevOps tools. - Experience working in fast-paced or startup environments preferred. Core Competencies - Excellent communication and interpersonal skills. - Strong analytical thinking and problem-solving abilities. - Ability to work independently and in a collaborative team environment. - Adaptable with a willingness to learn and grow with emerging technologies. Key Metrics for Success - Maintain high Salesforce system reliability and performance. - Ensure clean, accurate, and well-governed CRM data. - Reduce manual processes through effective automation and workflow optimization. - Successfully implement and maintain integrations across business systems. - Improve reporting accuracy and cross-departmental visibility. Interview Process - Initial Screening Call - Technical Interview - Practical Salesforce Scenario / Case Exercise - Final Interview - Offer & Onboarding #LI-AG1

Job Title: Salesforce Developer Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role We’re hiring an experienced Salesforce Developer/Admin to own and enhance our Salesforce environment in a growing telecommunications organization. This role combines hands-on administration, technical development, integrations, and cross-functional collaboration to ensure Salesforce drives operational efficiency, data integrity, and business growth. You will work closely with Sales, Marketing, and Operations teams to build scalable solutions that support company-wide performance. What You’ll Own Salesforce Administration - Manage day-to-day Salesforce administration including user setup, profiles, roles, permissions, and security settings. - Maintain strong data integrity through data imports, exports, validation rules, and deduplication efforts. - Generate, manage, and optimize reports, dashboards, and analytics for multiple departments. - Provide end-user support, troubleshoot issues, and conduct training sessions to ensure adoption. Development & Customization - Build and maintain custom objects, fields, validation rules, and automation. - Develop Apex classes, triggers, and Lightning Web Components for advanced functionality. - Implement and manage workflow automation using Flow to streamline business processes. - Customize page layouts and enhance user experience within Lightning Experience. Integration & Optimization - Integrate Salesforce with third-party systems including marketing automation, ERP, and billing platforms. - Support API integrations to ensure seamless data flow across systems. - Identify opportunities for system improvements and implement enhancements to improve performance and scalability. - Support CI/CD processes and DevOps best practices for stable deployments. Cross-Functional Collaboration - Gather business requirements and translate them into scalable technical solutions. - Collaborate with Sales, Marketing, and Operations teams to deliver effective CRM solutions. - Document system architecture, processes, and user manuals for reference and training purposes. Must-Have Experience & Skills - 3–5+ years of Salesforce Administration experience. - Hands-on Salesforce development experience (Apex, Flow, Lightning Web Components). - Strong understanding of Salesforce data model and security architecture. - Proven ability to build and optimize reports and dashboards. - Experience with third-party integrations and API connectivity. - Salesforce Administrator Certification (required). - Salesforce Platform Developer I certification (strong plus). - Familiarity with Sales Cloud, Service Cloud, and Marketing Cloud or HubSpot integrations. - Understanding of CI/CD processes and DevOps tools. - Experience working in fast-paced or startup environments preferred. Core Competencies - Excellent communication and interpersonal skills. - Strong analytical thinking and problem-solving abilities. - Ability to work independently and in a collaborative team environment. - Adaptable with a willingness to learn and grow with emerging technologies. Key Metrics for Success - Maintain high Salesforce system reliability and performance. - Ensure clean, accurate, and well-governed CRM data. - Reduce manual processes through effective automation and workflow optimization. - Successfully implement and maintain integrations across business systems. - Improve reporting accuracy and cross-departmental visibility. Interview Process - Initial Screening Call - Technical Interview - Practical Salesforce Scenario / Case Exercise - Final Interview - Offer & Onboarding #LI-AG1

About Us A pioneer in the caregiving space, Careforth supports family caregivers across the United States to confidently care for their loved ones at home. Through a combination of in-person home visits, remote coaching and our proprietary digital collaboration app, we provide caregivers with support, guidance, confidence, and connection to resources they need. The Caregivers and families we support stay with Careforth for many years, building lasting relationships along the way. Join us today and live our values: lead with heart, cultivate trust, go beyond. Position Summary Reporting to the Manager of Business Applications, the Senior Salesforce Developer designs, develops, and implements Salesforce-based solutions that support Careforth’s healthcare programs, operations, and regulatory requirements. This role requires deep expertise in the Salesforce platform, healthcare business processes, and technical system design. This role will partner closely with Business Analysts, Product Owners, Administrators, and IT team members to translate business requirements into scalable, secure, and compliant technical solutions. This individual participates in the planning, design, implementation, and ongoing support of Salesforce solutions and integrations, ensuring that systems meet operational needs and regulatory standards. This role focuses on complex Salesforce development, including custom Apex, Lightning Web Components, integrations, and automation, to support of healthcare workflows such as eligibility, enrollment, authorizations, caregiver/member records, and program participation. What You Will Do • Design, develop, test, and implement Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and declarative tools. • Translate business and technical requirements into scalable, secure, and well-architected Salesforce solutions. • Collaborate with Business Analysts and Product Owners to refine requirements, write technical designs, and support backlog and QA processes. • Build and maintain integrations between Salesforce and external healthcare systems, including payer feeds, eligibility files, care management platforms, document management, and e-signature tools. • Ensure all solutions meet regulatory, compliance, and security requirements, including HIPAA and internal data governance standards. • Participate in planning and implementation of system enhancements and process improvements. • Conduct code reviews and ensure adherence to development standards, best practices, and platform limits. • Troubleshoot and resolve complex production issues, performing root cause analysis and implementing preventative measures. • Support release management activities, including deployment planning, validation, and post-release support. • Mentor junior developers and provide technical guidance to cross-functional partners. • Stay current on Salesforce platform updates, healthcare technology trends, and industry best practices to identify opportunities for improvement. • Perform other duties and special projects as required. What You Will Bring • 7+ years of experience working in Salesforce, Java or C# development required • Candidates must have some experience with Salesforce development • Strong hands-on experience with Apex (classes, triggers, batch, queueable, schedulable), Lightning Web Components (LWC), and Salesforce Flows. • Experience designing and implementing integrations using REST/SOAP APIs, platform events, or file-based processing. • Strong understanding of Salesforce data modeling, complex relational data structures, and the Salesforce security model. • NOGO experience desired. • Experience working in regulated environments and handling sensitive data, with a strong focus on security and compliance. • Experience working in Agile/Scrum development environments. • Proficiency with source control (Git) and CI/CD deployment processes. • Strong analytical, problem-solving, and communication skills, with the ability to work independently and collaboratively. • Demonstrated ability to influence technical decisions in a growth environment. • Must be able to work 8-5 EST hours. Preferred experience: • Salesforce Platform Developer I and/or II certification is highly desired. • Experience supporting healthcare workflows such as eligibility, enrollment, authorizations, claims, or care management. ****Please note the interview process may entail an onsite finalist interview in Boston, MA. You'll Benefit From At Careforth your well-being matters. With flexible schedules, a remote-first culture, and a nationally recognized wellness program, our benefits are designed to help you thrive, both professionally and personally. Discover how we invest in you: https://careforth.com/careers/#benefits The pay range for this position is $111,064 - $167,000. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and geographic location. Join Our Award Winning Team Founded in Boston, Careforth's caregiver programs and services improve health outcomes, keeping care at home longer. Additionally, our programs provide financial benefit to caregivers and cost savings to state agencies and health plans. At Careforth, we understand the challenges of caregiving and are committed to supporting family caregivers at every turn. Caregivers play a critical role in the future of healthcare—and so can you. Apply now! For more information, please visit www.Careforth.com. Careforth is an Equal Opportunity Employer* DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. *Careforth supports families with diverse backgrounds and as an equal opportunity employer, we seek employees who reflect the diverse population we serve. Careforth complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law. Careforth strives to create experiences that are accessible and welcoming to everyone, including making www.careforth.com and the careers site accessible to any and all users. If you would like to contact us regarding the company’s diversity, equity and inclusion initiatives, inquire about a specific accessibility need or the accessibility of our website, or if you need assistance completing an application process, please contact People & Culture at 866-797-2333.