• Translate product requirements and flows into clear, detailed ticket stories. • Write acceptance criteria, edge cases, and expected behaviors. • Ensure stories are complete and ready before grooming sessions. • Document technical flows and expected API behavior in coordination with engineers. • Lead core Agile ceremonies: grooming, sprint planning, daily standups, and retros. • Coordinate with engineering to clarify requirements and unblock developers quickly. • Support QA by providing clear scenarios and reviewing test cases. • Validate completed tasks against acceptance criteria before calling them “done.” • Ensure each sprint is structured, stories are understood, and tasks are delivered on time. • Keep Jira up to date with story status and documentation. • Flag risks, delays, or unclear requirements early to the Product Manager. • Maintain clear communication between engineering, QA, and product. • Assist Product Managers with documentation, research, and flow writing when needed. • Record and update user flows, feature behavior, and release documentation. • Help ensure consistency across squads in how stories and requirements are written.

Role Description We’re searching for a Product Manager/Sr. Product Manager to join our core product (Epic) team. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. - Lead the development and execution of product strategies for a feature area or a product - Define the vision and roadmap for a feature area or a product - Identify and define problem statements, leading to research that deepens understanding or validates decisions - Conduct market research and competitive benchmarking to pinpoint customer needs, product gaps, and market opportunities - Prioritize and manage the roadmap and release plan for a feature area or a product - Define product requirements and specifications for a feature area or a product - Translate findings into recommendations for feature areas or product enhancements - Create business cases to support feature or product enhancements or new product concepts - Present business cases to Product leadership to gather feedback and buy-in - Ensure feature delivery creates a connected customer journey and a phased approach to value realization - Lead cross-functional teams through development cycles - Track progress towards milestones, identify roadblocks, and recommend solutions - Execute user research and testing to comprehend needs and pain points - Utilize various techniques to explore user needs, gaining deeper insight into the customer - Communicate user needs cross-functionally to align with feature and product prioritization - Synthesize market and user data from multiple sources - Create compelling stories and present to Product leadership to validate hypotheses or decisions - Communicate feature-area and product values to go-to-market teams - Define the product positioning and market differentiation for a feature area or product - Partner cross-functionally to develop new features, feature areas, or products - Collaborate with Software Development, User Experience, Customer Experience, Go-To-Market, Customers, and Product Leadership - Act as a mentor or coach to junior product team members, sharing expertise and promoting continuous learning Qualifications - 4 - 8+ years of experience in Product Management - Comprehensive knowledge of product management methodologies, industry best practices, and business strategy - Experience managing and enhancing APIs that internal/external partners and customers use to integrate within their applications - Strong understanding of the content and tools needed by developers to integrate with partner APIs - Highly skilled in data analysis, with the ability to derive actionable insights from complex datasets - Exceptional leadership and strategic thinking abilities, capable of making decisions that balance short-term results with long-term goals - A background working for enterprise B2B SaaS organizations Requirements - Insurance or financial industry experience - Agile/Scrum experience - Experience with Jira, Confluence, ReadMe, Swagger, Pendo, or other related tools Benefits - A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter - We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them - A comprehensive benefits and compensation package that centers on our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday

• Own foundational platform improvements — Spec and ship changes to core workflows that other features build on: how users configure what gets tested, how the platform enforces boundaries, how results get surfaced. • Fix the defaults — Identify places where the product lets users silently misconfigure things, and build the validation and guardrails that prevent it. • Rethink core abstractions — Some of our primitives were designed for an earlier version of the product. You'll lead the work to evolve them -- which means understanding the downstream impact on multiple system layers. • Make data accessible — Users shouldn't have to drill through multiple screens to answer basic questions about their results. Fix that. • Navigate cross-team changes — Foundational work touches many teams. You need to understand blast radius, negotiate tradeoffs, and bring people along without having authority over them. • Write specs engineers respect — Your PRDs should demonstrate you understand the technical constraints, not just the desired outcome

• Own key areas of the Crypto Brokerage platform, combining domain depth in trading and execution with broad product responsibilities across discovery, roadmap, and delivery. • Drive general product work such as problem discovery, customer research, hypothesis definition, and prioritization, not just trading‑engine features. • Design and refine order and execution flows (price discovery, order types, routing logic, slippage controls, risk limits) to deliver high‑quality execution for partner order flow, in close partnership with senior PMs and Engineering. • Contribute to smart order routing and liquidity‑aggregation capabilities across execution venues and liquidity sources, helping balance execution quality, latency, fees, and risk. • Translate the needs of exchanges, brokerages, fintechs, and other partners into clear API contracts, workflows, and configuration surfaces for your area of ownership. • Partner closely with Engineering to design and deliver low‑latency, high‑reliability trading systems, including matching, routing, and risk engines; participate in technical design discussions and trade‑off decisions for your initiatives. • Work with Market Operations, Risk, and Compliance to implement guardrails (credit limits, position limits, exposure controls, kill‑switches) and ensure products meet regulatory and operational requirements in relevant jurisdictions. • Define and monitor key performance and quality metrics for your product area (e.g., execution quality vs. benchmarks, fill rates, rejection rates, latency, system availability) and use data to drive continuous improvement. • Conduct ongoing market and competitive research on crypto market structure, centralized exchanges, prime‑brokerage offerings, liquidity providers, and adjacent brokerage experiences to inform a holistic product roadmap, not just execution‑layer capabilities. • Collaborate with Business Development and Sales on high‑value partner opportunities, contributing to technical solutions and helping articulate Paxos’ execution and liquidity value proposition. • Develop and deepen subject‑matter expertise on crypto trading and execution, educating cross‑functional teammates on venues, order types, liquidity models, and market‑microstructure considerations for your products. • Collaborate with Design, Marketing, and Go‑to‑Market teams to shape end‑to‑end partner and end‑user experiences, bringing a generalist product mindset informed by your trading background.