• Own the success and growth of key customer and agency relationships. Thoroughly understand key growth drivers, identify opportunities for product usage and expansion, manage risks, and build strategic plans to achieve customer business objectives. • Build and maintain strong relationships with key decision-makers within Fortune 500 companies and agencies. • Provide strategic consulting to executives, business leaders, and hands on teams, helping them navigate AI marketing and fully leverage Bluefish products to achieve their business objectives. • Develop case studies and best practices that showcase thought leadership and deliver actionable insights to customers. • Continuously monitor industry trends within the marketing technology landscape, adjusting account strategies proactively to align with market dynamics. • Ensure clear communication between internal and customer teams. Advocate internally for customer needs, ensuring that client feedback is incorporated into service and product enhancements. • Proactively monitor account health through regular assessments of customer satisfaction, product usage, and service delivery. • Oversee renewal processes and actively seek opportunities for account expansion. Manage complex contract negotiations, effectively communicating terms to customers and internal stakeholders, and ensure ongoing contract compliance.

Role Description This is not your typical account management role. Our client is looking for an Account Strategy Manager who wants more than just managing clients, someone who wants to own outcomes, influence strategy, and drive real commercial impact. You won’t be ticking boxes or chasing updates. You’ll be leading accounts, shaping direction, and helping clients scale. You’ll act as the strategic owner of your client portfolio, responsible for turning goals into results. From onboarding through to scale, you will: - Own the client relationship and act as their trusted advisor - Translate business goals into clear, actionable strategy - Guide and align internal teams (media, creative, funnels, etc.) - Monitor performance and turn data into insights and decisions - Identify opportunities to improve, optimise, and scale results - Lead weekly client conversations with clarity and confidence You are the person who ensures everything connects and delivers. What Makes This Role Different: - You are not executing campaigns, you are directing them - You are not reactive, you are proactive and strategic - You are measured on results, not activity - You are accountable for growth, not just communication - If something isn’t working, you don’t escalate it, you solve it. What Success Looks Like: - Clients are growing consistently - Strategy is clear, aligned, and evolving - Performance is improving over time - Clients trust your direction and decisions - There are minimal surprises or escalations Qualifications - Strategic and commercially aware - Confident leading client conversations and decision-making - Highly organised and able to manage multiple moving parts - Comfortable owning performance and being accountable - Proactive, not reactive - Data-aware and able to translate metrics into action Requirements - You’ll likely come from a marketing / growth / lead generation agency - A high-ticket service or performance environment - A role where you’ve managed multiple clients or accounts - You should be comfortable managing 10–15 active clients at once. This Role Is NOT For You If… - You prefer execution over strategy - You come from a purely support-based background - You avoid accountability or difficult conversations - You need constant direction - You prioritise “keeping clients happy” over driving results Benefits - Work in a high-performance, results-driven environment - Be trusted with real ownership and autonomy - Collaborate with specialists across media, creative, and funnels - Play a direct role in client growth and success - Grow into a senior strategic or leadership position over time Location - Fully Remote - Time Zone: US MST Hours - Salary: $2000- $3500 per month + Commission

• Deliver a Territory Business Plan • Develop and maintain strong working relationships with key Urology decision makers and other healthcare providers with assigned accounts • Exhibit proficiency in discussing and demonstrating the company’s product and understanding of related device/equipment partners • Maintain a high profile with decision-makers of the assigned strategic accounts • Promote, facilitate, and conduct required customer training programs • Manage sales promotion related to assigned territory • Complete all administrative duties (CRM input, expense reporting, etc.) in a timely fashion and work within specified budget • Adhere to promotional guidelines and corporate code of conduct policies • Work collaboratively with promotional marketing partners • Attend Urological industry meetings as needed

- Build annual channel and account growth plans aligned to TRUFF’s revenue objectives. - Forecast volume, new placements, promotional activity, and trade investments with discipline. - Define KPIs for distribution gains, menu placements, operator adoption, and velocity growth. - Identify whitespace opportunities across sub-channels and develop expansion strategies. - Own relationships with foodservice distributors (e.g., Sysco, US Foods, regional independents) and channel brokers. - Develop and execute distributor activation plans to drive pull-through and operator demand. - Support operator sell-in, menu placement, LTO programs, and culinary activations. - Coordinate closely with Culinary, Marketing, and Supply Chain to meet operator requirements and timelines. - Manage foodservice trade budgets with ROI discipline. - Track deductions, billbacks, pricing structures, and promotional performance. - Evaluate pricing strategy, case configuration, and margin protection within distributor environments. - Monitor inventory and demand trends to minimize risk and maximize service levels. - Expand distribution across targeted sub-channels (Colleges, Hospitality, Military, B&I, etc.). - Drive incremental placements, secondary features, and seasonal programs. - Develop compelling sell stories tailored to foodservice operators and channel partners. - Represent TRUFF at foodservice trade shows, distributor shows, and operator events. - Anticipate supply, forecast, and relationship risks and proactively propose mitigation plans. - Ensure compliance with distributor agreements, pricing structures, and contract terms. - Maintain disciplined reporting across volume, margin, trade, and distribution metrics.