• Identify, pursue and develop new business areas in construction and adjacent sectors • Identify, design and build project business opportunities • Manage key accounts with architects, owners and property developers • Conduct market and competitor analyses • Develop and implement customer development strategies • Build partnerships and networks through participation in guild events, trade fairs and industry meetings

Role Description As the Information Services Manager for Enterprise Output Management (EOM) within Enterprise Capabilities, you will lead the teams and platforms responsible for delivering business‑critical customer communications across the organization. These communications span policies, statements, checks, notices, and other regulated content that directly represent our brand, compliance posture, and customer trust. This role blends people leadership, delivery execution, and platform stewardship. You will guide modernization efforts, ensure operational stability, and help the organization navigate competing priorities across a complex and highly interconnected landscape. Qualifications - Proven leader with a strong track record of building, mentoring, and managing high-performing teams, including performance management and coaching. - Demonstrated ability to strategically prioritize and balance run, change, and transformation initiatives to deliver business value. - Skilled at building trust, alignment, and collaboration across diverse stakeholders and leadership levels. - Experienced in vendor and contract management, with strong oversight of financial and delivery considerations. - Familiarity and experience of enterprise customer communications in the financial services and their regulatory sensitivity. - Familiarity and experience with document composition, print, and electronic delivery ecosystems. - Technical experience across the modern technology stack, including Java, MuleSoft, and modern technical stack with a strong understanding of enterprise application architecture, API development, system integrations, and cloud-native design. - Experience or familiarity with Documerge, xPression, and Quadient is preferred to direct strategic decision framework. - Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico. Requirements - Experience leading or supporting large‑scale modernization or platform migration efforts. - Strong risk and dependency management skills. - Pragmatic application of agile principles in complex, non‑greenfield environments. - Focus on operational excellence while delivering change. - Ability to evaluate platform overlap, technical debt, and long‑term viability. - Experience planning and executing phased cutovers and coexistence strategies. Benefits - Estimated Salary: $165,000 plus annual bonus opportunity. - 401(k) plan with a 2% company contribution and 6% company match. - Work-life balance with vacation, personal time, and paid holidays. Why This Role Matters Enterprise Output Management supports communications that touch nearly every customer and product. Decisions made in this role have broad enterprise impact—on compliance, customer experience, and the organization’s ability to modernize safely. Your work won’t just keep the lights on. It will help define how Mutual of Omaha delivers trusted communications today and into the future. We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!

• Assisting in the development and evolution of the overall strategy for Ensemble Coding Operations • Assisting with all client coding customer service operational processes and workflow • Interpreting client policies and procedures, recommending changes as appropriate, and providing relevant feedback • Assisting the Director of Coding Integration with the oversight and implementation of Coding Operations operational planning • Setting the tone of Coding Operations as a service organization • Collaborating with practice Leadership teams to provide coding direction and guidance • Maintaining effective working relationships with client leadership and providers • Supporting strategic initiatives to enhance working relationships with clients • Participating in delivering coding training and education programs for physicians and client leadership

Associate Manager, Account Management – Electrification Programs Location: Remote, AZ99 – must be in the greater Phoenix area Ready to make a difference?  As the Outreach and Engagement Manager overseeing one or more utility electrification programs, you will play a pivotal role in leading a team dedicated to promoting energy efficiency, electrification, and sustainability within communities. You will oversee the implementation of energy efficient and electrification solutions and ensure that our initiatives positively impact our utility client’s service territory. Your leadership will be crucial in driving innovation, fostering community relationships, and achieving our energy savings and electrification goals. Why you will love working here:  - Quality of life: Flexible workplace arrangements, work-life balance  - Investment of the community: Donation matching, volunteer opportunities  - Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan  - And many, many more (Ask your recruiter for more details!)  What you will be doing:  - Team Leadership: Lead, mentor, and manage a team of energy efficiency and electrification account specialists, ensuring they are motivated and equipped to meet their goals. - Project Oversight: Oversee the planning, execution, and completion of energy efficiency and electrification projects, ensuring they are delivered on time and within budget. - Stakeholder Collaboration: Ensure account specialists are working closely with community-based organizations (CBOs), trade allies, and other stakeholders to drive utility program participation. - Quality Assurance: Oversee and monitor QA/QC processes to ensure high standards of work and compliance with regulations. - Reporting and Documentation: Manage the collection and organization of project reports and documentation, ensuring accuracy and completeness. - Innovation and Improvement: Identify opportunities for process improvements and innovative approaches to enhance energy efficiency, electrification, and sustainability efforts. What we need you to have (minimum qualifications):   - Bachelor's Degree in (Energy, Business, Environmental, Communications)(candidates can substitute one year of experience for each year of education) - 2+ years of experience; preferably either in technology sales, engineering, Energy efficiency or utilities - 1+ years of experience in people management - Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check. What we would like you to have:   - Proven experience in people management, preferably in energy efficiency, electrification, or sustainability sectors. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Experience working with multiple stakeholders, including community organizations and trade allies. - Knowledge of QA/QC processes and permit inspections. - Ability to manage documentation and reporting efficiently. - Commitment to providing high-quality customer service. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,111.00 - $137,889.00 Arizona Remote Office (AZ99)