Role Description At Future, we're passionate about recommending the best products and services to our readers. We write for a wide audience, helping people choose exactly the right products to accomplish their goals. That's the central ethos behind the new Buying Guide team within Future's Tech vertical, which exists to supply the readers of Tom's Guide and TechRadar with the very best buying guides on the web – and we're looking for a Buying Guides Ecommerce Assistant to help us achieve our aims. What you'll be doing: - Reporting to the Ecommerce Content Director, you'll manage tenancy campaigns and create content. - Manage a small portfolio of buying guides. - Assist the Buying Guide Editors by carrying out research tasks and updating pages. - Work with the team behind Future's ecommerce platform Hawk to ensure we're always supplying readers with the right deals and best prices. - Collaborate with key stakeholders from across the business, creating content around varied topics covering everything from website hosting to mobile communications and more. Qualifications - Writing experience, ideally for a tech-related website. - A deep passion for the world of technology, including familiarity with a wide range of products and services. - An inquisitive mind, looking for new ways to engage readers. - Experience with one or more content management systems. - Expertise with web analytics. Requirements - The expected range for this role is £26,500 - £30,000. - This is a UK, Remote-based role (but you could also work on a hybrid basis from our Bath or London office if you prefer). Benefits - Uncapped leave, because we trust you to manage your workload and time. - When we hit our targets, enjoy a share of our profits with a bonus. - Refer a friend and get rewarded when they join Future. - Well-being support with access to our Colleague Assistant Programmes. - Opportunity to purchase shares in Future, with our Share Incentive Plan. - Internal job family level E7.

About Skylight Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. We’re at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world. If you want to play a part in driving this critical movement forward, we’d love for you to join our growing team of public interest technologists. The work we do matters. About the job At Skylight, content designers work on cross-functional teams to strategize and advocate for user-centered content practices, plain language, and inclusivity, all while delivering on business objectives. The work can range from a standalone piece of content, to supporting an end-to-end service journey. Content designers also help design content governance strategies and workflows in a user-centered context. What you’ll do - Improve government services by tailoring pertinent information to the needs of their users - Research, edit, write, and organize content describing government programs and initiatives - Write clear, usable, and accessible text in plain language - Set the tone for content and develop a unified voice - Write UX copy (e.g., user interface copy, microcopy, error messaging, notifications, in-product copy) for government applications - Test content with users and make adjustments based on user feedback - Offer recommendations on how to deliver a consistent, sustainable and standards-driven content strategy across projects, services, and products - Plan and facilitate content strategy workshops and brainstorming sessions What we’re looking for Minimum qualifications - Able to advocate for the value of a content-driven approach through actions such as training and guiding your team and stakeholders on content design best practices - Can think strategically about the role of content, including how it impacts the overall business and how users experience a product or service - Able to take an evidence-based, decision-making approach to content design through actions such as testing your hypotheses with users - Able to apply best practices for writing user-centered content, from producing microcopy to defining content standards and style guidelines - Possess or able to acquire basic tech skills, such as editing website content directly using markup languages (e.g., HTML) - Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients) - Passionate about creating better public outcomes through great government services - A mindset and work approach that aligns with our core values - Ability to travel for work from time to time Nice-to-have qualifications - Prior experience working in the civic tech space - Experience working in a remote-team environment Don’t meet 100% of the criteria but think you can do the job? We’d love to chat anyway! We’re on a mission to build diverse teams, and studies have shown that women and marginalized folks are less likely to apply to jobs if they don’t check every box. Other requirements - All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment. - You must be legally authorized to work in the U.S. now and in the future without sponsorship. - As a government contractor, you may be required to obtain a public trust or security clearance. - You may be required to complete a company background check successfully. - Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute. Position type This is a full-time, exempt position. Location This is a fully remote position. Care package Salary We want to give you the most competitive salary possible. After all, you deserve it! To that end, we use the results of our interview process to determine what salary is most appropriate given your current level of seniority. For a Content Designer at Skylight, the current salary ranges are as follows: - Associate Content Designer: $90,000–$125,000 - Content Designer I: $120,000–$140,000 - Content Designer II: $135,000–$160,000 - Senior Content Designer: $150,000–$185,000 - Staff Content Designer: $170,000–$203,000 - Principal Content Designer: $180,000–$230,000 Benefits Your well-being is important to us, so we focus on supporting you in a variety of ways: - Medical insurance, dental insurance, vision insurance - Short-term and long-term disability insurance - Life and AD&D insurance - Dependent care FSA, healthcare FSA, health savings account - Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period - Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays - Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents - Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options - Business development / sales bonuses - Referral bonuses - Annual $2,000 allowance for professional development - Annual $750 allowance for tech-related purchases - Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more) - Dollar-for-dollar charity donation matching, up to $500 per year - Flexible, remote-friendly work environment - An environment that empowers you to unleash your superpowers for public good Interview tips We want you to have a great interview experience with us! Here are some tips to help you prepare for a successful interview: - Please include a portfolio of 1–2 work samples with your application. Your portfolio can be anything from a writing excerpt to a website to a slide deck — whatever best showcases your work. We suggest choosing work samples that highlight your skills and experience in relation to the qualifications outlined in the job posting. Unless specified in the job requirements, your portfolio doesn’t need to be tied to any particular industry or field — just select samples that best represent your expertise. To ensure we can review your application promptly, please remove any access passwords on your portfolio or provide access details. - Visit our join page to learn more about how our interview process works. - Check out our Career Pathways framework to learn more about the different roles within Skylight and the skills needed to do them. - If you’d like to request reasonable accommodations during the application or interviewing process, please contact our recruiting team at recruiting@skylight.digital. We participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you’re authorized to work in the U.S. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, disability, veteran status, or any other category protected by applicable law.

Role Description Join our New York-based home care service as an ISP (Individualized Service Plan) Writer and Intake Specialist. This role is crucial for crafting detailed and compelling service plans required for patient approvals within home care programs. - Conduct detailed discussions with patients' families to gather information necessary for creating Individualized Service Plans, ensuring all details are accurately captured in a compelling narrative. - Write and revise detailed ISP documents, which can range up to 75-80 pages, ensuring clarity, accuracy, and compliance with Department of Health standards. - Manage the intake process for new referrals, including conducting initial screenings and providing necessary program information to potential clients. - Collaborate closely with medical professionals and care teams to ensure that all patient documentation reflects the required care standards and program qualifications. - Utilize tools such as Microsoft Word, Dropbox, and electronic signature platforms to prepare and manage documents efficiently. - Maintain a proactive and aggressive approach to managing cases, ensuring timely progression and avoiding delays in service provision. Qualifications - Proven writing and communication skills, with the ability to produce detailed narrative documents in English. - Bilingual skills in Spanish are also a necessity. - Experience in home care or a similar healthcare setting is strongly desired, with a deep understanding of patient intake processes and eligibility requirements. - Excellent organizational skills and the ability to manage multiple cases simultaneously. - Ability to learn quickly and adapt to new processes and regulations. - Strong interpersonal skills to effectively communicate with families, patients, and healthcare professionals. - A teachable personality, eager to learn new skills and continuously improve in the role. Requirements - This position requires a dedicated and detail-oriented individual who understands the importance of accurate and empathetic communication in healthcare. Benefits - If you are passionate about supporting patient care through meticulous writing and efficient case management, we encourage you to apply and contribute to our mission of delivering outstanding home care services.

• Create impactful, objective-oriented content for our clients and brands. • Research, brainstorm, and pitch creative and compelling article topics. • Fact-check, proofread and edit content for accuracy and comprehensiveness. • Work with our internal teams to identify opportunities and plan improvements to existing content and internal processes.