• Conduct county-level research for priority states, synthesizing data on poverty, birth rates, infant mortality, and Medicaid coverage to identify highest-need geographies and model program costs from government and public health datasets • Research and map the stakeholder landscape in new states, identifying those aligned with maternal and child health, early childhood, or unconditional cash • Track multi-state pipeline across prospect, active, and committed stages—flagging risks and identifying next steps to maintain momentum • Build and maintain briefing materials, contact lists, and workplans across a multi-state pipeline • Support the Program Director in preparing for external meetings—drafting agendas, preparing background research, and developing presentation materials • With the Program Director and Fundraising Manager, draft concept notes, funder briefs, meeting follow-ups, and proposals tailored to specific audiences • Take independent responsibility for exploratory conversations, including inbound interest from new geographies, maintaining warm relationships and ensuring timely follow-through • As new sites move toward launch, support operational planning: developing staffing plans, marketing efforts, enrollment plans, and program design adaptations in coordination with internal teams and external partners • Lead identification, selection, and onboarding of local community partner organizations, build and maintain those relationships, and oversee their work in support of program goals • Lead hiring for site-level associates • Serve as a bridge between the Program Director, Rx Kids Michigan team, and on-the-ground site staff during critical launch phases • Lead adaptation of GiveDirectly's technology platform and processes for new sites, identifying needed configuration changes and seeing them through to implementation • Own budgets, workplans, and timelines across active expansion efforts, proactively flagging risks and proposing adjustments • Support execution of data sharing agreements, grant agreements, and MOUs as commitments are secured, drafting, routing for review and approval, following up to keep processes moving, and negotiating as needed • Provide substantive review of agreements, flagging issues and ensuring alignment with Rx Kids program principles

• Leverage market insights and a deep understanding of the regional partnership landscape to develop and communicate an effective LATAM partnership strategy, with a focus on Mexico and Brazil • Lead our existing partnerships and pipeline in LATAM across verticals (app stores, telcos, media and entertainment, banks, public institutions, payment providers, etc.) • Expand Duolingo’s partnership portfolio by sourcing new opportunities with measurable impact on key business metrics • Build compelling, quantitative business cases to support strategic partnership investments • Negotiate and implement partnerships across user growth, brand, and monetization • Collaborate with global and local Marketing on brand partnerships and to amplify partnership launches • Partner closely with Product and Engineering teams to influence product integrations critical to successful partnership execution

• Develop and execute comprehensive account plans to prospect, nurture, renew, and close new business across your North America-based customer portfolio. • Demonstrate the ability to own and drive the full sales process for high-value deals, focusing on opportunities in the 5 to 6K figure range, including negotiating with procurement teams to drive mutually beneficial contracts. • Build and sustain strong relationships with key stakeholders, including core operational teams and the C-suite, to ensure deep alignment with customer business goals. • Effectively engage internal LumApps resources—including executive leadership, solutions consultants, professional services, and product managers—at the appropriate stages to advance complex opportunities. • Partner closely with the Customer Success team to monitor customer satisfaction and drive technical, user, and business adoption within your assigned accounts. • Build and strengthen relationships with strategic partners actively engaged in your existing accounts. • Participate in customer marketing events to engage your accounts and help cultivate regional user groups.

• Play a key role in supporting the Sales Representatives, Account Managers, and Marketing teams to ensure smooth day-to-day operations and to help drive sales initiatives. • Handle a mix of administrative, marketing, and customer service responsibilities while assisting with Salesforce, Pardot, and other system-related tasks. • Serve as the primary point of contact for smaller accounts, managing customer inquiries and fostering long-term relationships that contribute to the overall success of the sales team. • Generate quotes, access codes, and prepare other necessary documentation to assist the sales team and customers. • Maintain and update Salesforce records, generate reports, and track sales activities to ensure accuracy and timeliness. • Assist with the preparation of Requests for Proposals (RFPs) in collaboration with Sales Representatives and Account Managers. • Collaborate with the sales manager and individual sales reps on special projects and monitor ongoing sales benchmarks. • Conduct account, industry, and regional research to support business development and sales strategies. • Manage a portfolio of small accounts, proactively address customer inquiries, resolve issues, and ensure high levels of customer satisfaction and retention. • Coordinate mass outbound communications, including emails, newsletters, and marketing campaigns in collaboration with the marketing team. • Oversee review and pilot program order processing, ensuring accuracy and timely fulfillment. • Act as a liaison between the sales team and other internal departments to facilitate smooth communication and project alignment. • Organize and maintain marketing and sales collateral to ensure the sales team has the necessary resources for success. • Provide administrative support to the sales staff, including research, data entry, lead generation, and project coordination. • Assist with travel arrangements, conference planning, event coordination, and customer support at events. • Track and report on team-related activities and project statuses to maintain transparency and accountability. • Build and maintain positive relationships with assigned small accounts to encourage long-term partnerships and customer loyalty. • Travel as needed (estimated 20-50%) for conferences, training, and customer visits.