We are looking for a detail-oriented Quality Assurance Engineer to help ensure the reliability, stability, and security of our client's SaaS platform. This is a part-time role (10–20 hours per week), ideal for someone experienced in modern web testing, with a strong focus on test automation using Cypress. You will work closely with the engineering team to identify issues, expand automated test coverage, and validate releases before deployment. Our platform integrates with enterprise systems such as help desk tools and identity providers, so strong attention to detail and the ability to test edge cases and complex integrations are essential. This role is well-suited for someone who can work independently, take ownership of QA processes, and proactively improve testing practices in a fast-paced, remote environment. Responsibilities Test Automation - Write, maintain, and improve end-to-end tests using Cypress - Expand automated coverage across critical user workflows - Improve the reliability and structure of existing test suites - Identify opportunities to implement automated regression testing Manual QA - Perform exploratory testing on new features prior to release - Validate bug fixes and confirm proper resolution - Reproduce reported issues and provide clear documentation and steps - Test cross-browser behavior and UI consistency Release QA - Validate staging environments before production deployments - Execute regression testing for major releases - Verify integrations and authentication flows (SSO, OAuth, etc.) Collaboration - Work closely with engineers to identify bugs, edge cases, and root causes - Help define and improve testing strategies for new features - Document QA processes, test cases, and best practices

We are looking for a detail-oriented Quality Assurance Engineer to help ensure the reliability, stability, and security of our client's SaaS platform. This is a part-time role (10–20 hours per week), ideal for someone experienced in modern web testing, with a strong focus on test automation using Cypress. You will work closely with the engineering team to identify issues, expand automated test coverage, and validate releases before deployment. Our platform integrates with enterprise systems such as help desk tools and identity providers, so strong attention to detail and the ability to test edge cases and complex integrations are essential. This role is well-suited for someone who can work independently, take ownership of QA processes, and proactively improve testing practices in a fast-paced, remote environment. Responsibilities Test Automation - Write, maintain, and improve end-to-end tests using Cypress - Expand automated coverage across critical user workflows - Improve the reliability and structure of existing test suites - Identify opportunities to implement automated regression testing Manual QA - Perform exploratory testing on new features prior to release - Validate bug fixes and confirm proper resolution - Reproduce reported issues and provide clear documentation and steps - Test cross-browser behavior and UI consistency Release QA - Validate staging environments before production deployments - Execute regression testing for major releases - Verify integrations and authentication flows (SSO, OAuth, etc.) Collaboration - Work closely with engineers to identify bugs, edge cases, and root causes - Help define and improve testing strategies for new features - Document QA processes, test cases, and best practices

• The Director of Quality Assurance (QA) will lead the development and execution of quality strategies supporting clinical-stage and/or commercial products. • This role ensures compliance with global GxP regulations while operating in a fast-paced, innovation-driven setting. • The Director will continue to build scalable quality systems, support regulatory submissions, and provide QA oversight across clinical development, manufacturing, and external partnerships.

• Review and assess recorded UX test sessions for audio, video, and content quality. • Verify that testers follow project instructions and complete assigned tasks. • Approve or reject videos based on established QA criteria, ensuring only high-quality sessions are delivered to clients. • Provide clear feedback to internal teams regarding recurring quality issues or tester performance trends. • Collaborate with Operations, Project Management, and Support teams to ensure smooth delivery of client projects. • Document and maintain QA standards, guidelines, and best practices. • Contribute to the continuous improvement of QA workflows and processes. • Other responsibilities as determined by the Operations Director and Support Lead.