• Investigate product opportunities using customer research, prototyping and go-to-market plans. • Work closely with a team of engineers, data scientists and designers to bring features to market. • Develop metrics to define expectations and measure outcomes such as operational efficiency, revenue, platform utilization and customer satisfaction. • Engage executive and functional teams in release, operational and customer support plans. • Own the roadmap for your product area, lead regular prioritization cycles and ensure the highest impact work is scoped and requirements are clearly defined for business stakeholders and engineering teams.

• Collect, analyze, and document business and functional requirements • Create and maintain project documentation: Vision, Scope, User Stories, Acceptance Criteria, Use Cases, and User Flows • Plan and oversee project execution in collaboration with designers, developers, and QA engineers • Define, maintain, and prioritize the product backlog • Lead client meetings, demos, retrospectives, and workshops • Communicate effectively with internal and external stakeholders • Ensure product delivery aligns with client business goals • Analyze results, gather feedback, and suggest improvements to enhance the product • Manage scope, time and budget

• Define and drive the long-term platform strategy aligned with company product and business objectives. • Establish a modular, scalable platform architecture that supports current and future products. • Ensure the platform supports interoperability, extensibility, and ecosystem growth. • Lead platform roadmaps across core services, APIs, integrations, and shared capabilities. • Own the strategy and development of foundational capabilities including: • Identity, authentication, and access management • Data platform and data services • API platform and developer tools • Integration frameworks and partner connectivity • Workflow and orchestration services • Eventing, messaging, and platform observability • Shared service components used across product lines • Lead the strategy for external integrations and platform partnerships. • Build scalable frameworks for payer, provider, and partner connectivity. • Enable secure, compliant data exchange across the healthcare ecosystem. • Develop an API and integration strategy that supports internal teams and third-party developers. • Establish platform design principles, architectural standards, and governance frameworks. • Ensure platform capabilities are reusable, secure, and compliant with healthcare regulations. • Partner with Engineering leadership to enforce scalability, reliability, and performance standards. • Partner with Engineering to ensure efficient platform delivery and developer experience. • Collaborate with Product leaders to enable product innovation through platform capabilities. • Work with Clinical, Compliance, and Security teams to ensure regulatory alignment and patient data protection. • Align platform investments with business priorities and growth opportunities. • Build and lead a high-performing platform product organization. • Develop product managers focused on platform services, APIs, data infrastructure, and integrations. • Create a culture of platform thinking, reuse, and technical excellence.

• Gain a deep understanding of the SmarterDx user and buyer market, with a focus on charge capture. • Engage with customers to understand their workflow needs, gather feedback, and identify opportunities for product improvements. • Define, track, and report on key success metrics to measure product performance and adoption. • Own the product development lifecycle for new features and lead cross-functional team of engineers, data scientists, and designers through execution. • Own day-to-day decision-making for the team to unblock technical contributors.