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Improving clinical and financial outcomes with physician-validated AI for documentation and coding.
Senior Product Manager, SmarterCharges
Location
United States
Posted
72 days ago
Salary
$185K - $200K / year
Seniority
Senior
Job Description
Senior Product Manager, SmarterCharges
SmarterDx
• Gain a deep understanding of the SmarterDx user and buyer market, with a focus on charge capture. • Engage with customers to understand their workflow needs, gather feedback, and identify opportunities for product improvements. • Define, track, and report on key success metrics to measure product performance and adoption. • Own the product development lifecycle for new features and lead cross-functional team of engineers, data scientists, and designers through execution. • Own day-to-day decision-making for the team to unblock technical contributors.
Job Requirements
- 4+ years of product management experience
- 2-3+ years of experience working within the healthtech space, ideally in RCM
- Experience working cross-functionally with engineering, data science, and UX teams to drive product success.
- Experience managing both external and internal (client, Customer Success, Implementations, etc.) stakeholders
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At Ray Savings Solutions, LLC., we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description Summary Responsible for reviewing, analyzing, evaluating, defining, planning, and managing specialty products and services that includes new development and enhancements to existing products and services as well as the complete lifecycle for the delivery of entirely new products and services. Working in close partnership with the Director of Specialty Services, contributes to the development of the business strategy and subsequently translates that business strategy into product strategies, product development roadmaps and product requirements and specifications that: deliver value to the customer; meet the business operational and financial goals; and provide for the technology solutions, processes and other capabilities needed to scale the business.. Leads and mentors the efforts of a multi-disciplinary Product Team throughout various stages of the product development lifecycle, and may be required to lead, guide, mentor, train and develop more junior product managers. Defines and manages metrics to effectively measure the success of product and service deliverables. A wide degree of creativity and latitude is expected. Extent of supervision ranges from moderate, to minimal, to independent based upon demonstrated skill and performance level as defined for the position. 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Will produce necessary materials such as tutorials, release notes, help guides, FAQ’s and any other supportive material necessary. May create new or update existing sales and marketing materials including, but not limited to, product binders, product summaries, sales presentations, proposal language, and product training materials. - Provides product and system demonstrations for new and existing clients and acts as the SME in answering questions and highlighting key system capabilities. - Product champion and steward of the specified products, applications and solutions assigned. Supervisory Responsibilities No supervisory responsibilities Client Responsibilities This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience BS/BA and 7+ years’ experience or equivalent combination of education and experience, and 4 years' of SME in respective areas Computer Skills Strong proficiency with MS Office / Word, PowerPoint, Excel, Project, Visio and Outlook to create complex documents, manage schedules, and analyze data. Advanced proficiency with MedImpact systems including MedAccess, MedOptimize, and Salesforce. 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Competencies To perform the job successfully, an individual should demonstrate the following competencies: - Composure - Decision Quality - Organizational Agility - Problem Solving - Customer Focus - Drive for Results - Peer Relations - Time Management - Dealing with Ambiguity - Learning on the Fly - Political Savvy Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Work Location This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders. Working Hours This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonable meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm. Travel This position may require domestic travel. The Perks: - Medical / Dental / Vision / Wellness Programs - Paid Time Off / Company Paid Holidays - Incentive Compensation - 401K with Company match - Life and Disability Insurance - Tuition Reimbursement - Employee Referral Bonus To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets. Equal Opportunity Employer, Male/Female/Disabilities/Veterans OSHA/ADA: To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.


