• Process bank deposits and apply to outstanding receivables in Workday • Reconcile bank account with Workday • Post daily bank deposits to Microsoft Dynamics cash subledger via upload • Obtain supporting documentation for bank deposits from outside vendors • Submit tickets to internal team(s) to review and process missing client agreements and/or other information to allow for cash application in Workday • Manage the status of accounts and balances and identify inconsistencies • Assist with general accounting month-end closing procedures as needed • Update accounts receivable database with new accounts or missed payments • Interact with customers and team leaders to resolve outstanding issues • Perform additional administrative duties as requested or assigned • Adhere to the standards and Code of Conduct of Resources Investment Advisors’ Broker/Dealer as described in all compliance and operations manuals.

• Responsible for day-to-day operations of the accounts receivable function or department. • Accurate and timely collection of accounts receivable. • Ensures that the team follows company policies and applicable state and federal regulations. • Manages overall accounts receivable and all daily billing and collections activities. • Oversees all aspects of accounts receivable management functions and maintains assigned KPI’s. • Develops and implements plans to ensure assigned accounts receivable balances are within stated objectives. • Provides guidance and assistance to management on reimbursement issues. • Keeps abreast of billing regulations/requirements and changes to national uniform billing forms.

• Ensuring Sales Orders are correctly set up from a billing perspective, including production of billing schedules • Generate all customer invoices as agreed with clients, ensuring accuracy across value, descriptions, PO references and VAT • Create and process credit notes where required • Submit all invoices and credit notes via finance systems or client platforms • Process client onboarding into the finance system, ensuring all data and documentation is accurate and complete • Maintain and update client records within the system • Build and maintain relationships with client finance teams to understand payment timelines • Review AR ageing reports and follow up on outstanding balances • Escalate potential payment issues to account teams to support collection • Prepare monthly media pre-bill invoicing reconciliations • Support the wider finance team to meet reporting deadlines • Work with Accounts Payable to post client bank receipts into the system • Manage the accounts receivable inbox, ensuring timely responses to queries • Support the wider team during annual audit periods • Provide ad-hoc support across the finance function as needed

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: - Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. - Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. - Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: ​ - Bonus Incentives - Paid Certifications - Tuition Reimbursement - Comprehensive Benefits - Career Advancement - This position pays between $20.45 - $22.50/hr based on experience The Spec II Revenue Recovery will be responsible for researching and analyzing accounts to ensure that underpayments are identified and recovered. The Specialist will determine the appropriate action needed to recovery the underpayment, complete the action, and follow up on the underpayment through recovery of the outstanding monies. Duties include identifying and recovering underpayments on patient accounts. The Specialist will develop a strong working relationship with the client team and counterparts in Contract Management and will work reports and assigned tasked as they are assigned. Essential Job Functions - Communicate directly with payors to follow up on outstanding underpayments, file underpayment appeals with payors, resolve account variance and ensure timely and accurate recovery of underpayments. - Identify root cause of underpayments, denials, and delayed payments to clients. Work with the client team to identify, document, and address root causes of issues in the A/R. - Maintain a thorough understanding of applicable state and federal insurance regulations as well as payor specific requirements, taking actions on underpayments accordingly. - Document all activity accurately with all pertinent information in the client’s host system, Ensemble IQ, or other appropriate tracking system. - Demonstrate initiative and resourcefulness by making recommendations and communicating trends and issues to management. - Operate as a strong problem solver and critical thinker to resolve underpayments. - Meet all productivity and quality standards as established by Ensemble and Revenue Recovery leadership. Job Experience One (1) to three (3) years of experience in the hospital or physician insurance industry, or elsewhere in the revenue cycle, strongly preferred. Desired Education Level High school diploma or GED. Preferred Knowledge, Skills + Abilities - Excellent verbal and written communication skills. - Profession presence. - Exceptional customer service. - Ability to adapt to multiple client host systems. - Integrity and honesty. - Internal drive to succeed. - Experience with and ability to operate in Microsoft Office suite of programs. Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 - Innovation - Work-Life Flexibility - Leadership - Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: - Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. - Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. - Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. - Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. EEOC – Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights