Aptive logo
Aptive

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012 Employees: 300+ nationwide EEO Statement Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

Medical Support Assistant

Executive AssistantExecutive AssistantFull TimeRemoteMid LevelTeam 501-1,000

Location

United States

Posted

63 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Medical Support Assistant

Aptive

Job Summary Medical Support Assistant (MSA) – Remote Position Overview We are seeking Medical Support Assistants (MSAs) to support Veterans Affairs (VA) scheduling and administrative operations for VISN 20 facilities. This is a remote position supporting clinics in Pacific Standard Time (PST) or Anchorage, Alaska time zones, regardless of your physical location. Candidates must reside in one of the following metro areas: - Kansas City (KC Metro) - St. Louis, MO Metro - Memphis, TN Metro This role is a critical part of the patient care team, providing frontline administrative and scheduling support to ensure timely, accurate, and high-quality service to Veterans. Work Schedule - Monday – Friday - 8:00 AM – 4:30 PM (PST or Alaska Time Zone) - Includes a 30-minute lunch and standard breaks - Federal holidays observed (Note: Work hours are aligned to supported VA facilities, not candidate’s local time zone.) Compensation Hourly rates are based on candidate location: - Kansas City Metro: $21.19/hour - St. Louis Metro: $20.50/hour - Memphis Metro: $19.00/hour Candidates applying from outside of these designated metro areas may be considered; however, hourly wages will differ based on location Primary Responsibilities Key Responsibilities - Schedule patient appointments and manage consults in accordance with VA timeliness standards (≤ 7 days) - Provide high-quality customer service to Veterans, families, and staff - Answer and manage incoming calls, inquiries, and appointment requests - Maintain accurate patient records within VA systems (CPRS/EHRM) - Conduct outreach to patients and providers for scheduling coordination - Manage electronic waitlists, recalls, and consult tracking - Verify and update patient demographic and insurance information - Escalate scheduling or access issues per established procedures - Collaborate with interdisciplinary healthcare teams across multiple facilities Minimum Qualifications Required Qualifications - High school diploma or equivalent - Minimum 1 year of administrative, customer service, or healthcare support experience - Strong communication skills (phone and written) - Ability to work in a fast-paced, metrics-driven environment - Proficiency with computers and data entry systems - Ability to handle sensitive information in compliance with HIPAA and privacy standards Performance Expectations - Maintain ≥98% accuracy in documentation and data entry - Meet productivity metrics (e.g., scheduling timeliness, call responsiveness) - Provide professional, courteous, and Veteran-centered service at all times - Resolve customer concerns within established timeframes About Aptive Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies. Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector.​ Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management.​ EEO Statement Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

Related Categories

Related Job Pages

More Executive Assistant Jobs

Executive Assistant (Operations & Client Coordination)

Pavago

Pavago specializes in connecting businesses with top-tier offshore talent in operations, sales, and marketing, offering a comprehensive recruitment solution designed to reduce cost

Job Title: Executive Assistant (Operations & Client Coordination) Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role: We are seeking a highly organized and proactive Executive Assistant (Operations & Client Coordination) to support daily operations and client coordination for a fast-growing business in the automotive space. This role goes beyond basic administrative support—you will act as a key operational partner to the founder, managing client communication, coordinating with contractors, and ensuring smooth execution across multiple workflows. The ideal candidate is detail-oriented, resourceful, and comfortable working in a fast-paced environment with shifting priorities. Responsibilities: Client Management - Manage inbound client inquiries and prioritize urgent requests. - Draft and send professional client communications, including updates and summaries. - Ensure timely follow-ups and maintain a high-quality client experience. Contractor Coordination - Coordinate with freelance contractors on active projects and deals. - Track progress and ensure timelines and deliverables are met. - Maintain clear communication between all stakeholders. CRM & Administrative Management - Maintain and organize CRM systems, specifically GoHighLevel (GHL). - Ensure accurate and up-to-date client and deal records. - Support onboarding by collecting and organizing client information. Communication & Scheduling - Manage calendar scheduling, meetings, and daily priorities using Google Calendar and Gmail. - Prepare materials and context for client or partner calls. - Support daily check-ins to ensure alignment on priorities. Research & Reporting - Conduct light research including market comparisons, inventory checks, and basic data gathering. - Support decision-making by organizing and presenting relevant information. What Makes You a Perfect Fit: - Highly organized with strong attention to detail. - Proactive and able to work independently with minimal supervision. - Comfortable managing multiple workflows in a fast-paced environment. - Strong communicator who can represent the business professionally. - Reliable and responsive during U.S. working hours. Required Experience & Skills (Minimum): - 2+ years of experience supporting a founder, executive, or small business owner. - Strong hands-on experience with GoHighLevel (GHL). - Proficiency in Google Workspace (G Suite), including Gmail, Google Calendar, Docs, and Drive — this is a must-have. - Experience managing client communication and follow-ups. - Strong organizational and multitasking abilities. - Excellent written and verbal English communication skills. - Ability to work independently and manage shifting priorities effectively. - Reliable internet connection and professional remote work setup. Tools & Systems: Must-Have Tools (Non-Negotiable) - GoHighLevel (GHL) - Google Workspace (G Suite): Gmail, Google Calendar, Google Docs, Google Drive Nice-to-Have Tools - Gamma (or similar presentation tools) - Slide creation tools (Google Slides, PowerPoint, etc.) - Notebook LM or similar tools for organization and research What Does a Typical Day Look Like? An Executive Assistant’s day is focused on keeping operations organized and ensuring smooth communication across the business. You will: - Manage client inquiries and follow-ups. - Coordinate with contractors and track progress. - Maintain CRM records and ensure data accuracy. - Schedule meetings and support daily planning. - Conduct research and organize key information. In essence: you are the operational backbone, ensuring nothing falls through the cracks while supporting both clients and internal workflows. Key Metrics for Success (KPIs) - Responsiveness and quality of client communication. - Accuracy and organization of CRM and deal tracking. - Timely coordination and follow-through on tasks. - Efficiency in managing schedules and priorities. - Overall operational reliability and support to the founder. Interview Process: - Initial Phone Screen - Video Interview with Recruiter - Client Interview - Offer & Onboarding #LI-AG1

Pakistan
Job Closed
Full TimeRemoteTeam 10,001+Since 2015H1B Sponsor

Executive Assistant This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Job Family Definition: Responsible for performing general administrative support tasks involved in an organization. Responsibilities include assisting supervisory and nonsupervisory employees with various administrative support tasks. These tasks may include, but are not limited to, general filing and records maintenance, compiling data for reports, assisting with administrative tasks associated with the cost center(s) budget(s), scheduling appointments and meetings, calendar maintenance for one or more employees, answering/screening telephone calls, preparing expense reports, preparing/editing presentations, making travel arrangements, distributing mail, greeting/escorting visitors, assisting new employees, duplicating, and other established general administrative tasks. Coordinates work within the work unit and with other work units/departments, both internal and possibly external to the company. May assist in supporting the general administrative work for one or more professional employees other than the direct supervisor. The work performed by these employees is predominately general administrative in nature, as opposed to specific administrative tasks that are directly related to a specialty functions e.g., marketing, engineering, human resources, etc. Management Level Definition: Uses ability as a skilled specialist to contribute to the development of new concepts/techniques and to complete assignments/tasks in innovative and effective ways. Expert knowledge on the general/technical aspects of the job. Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems. Work is completed independently and has ability to handle most unique situations. Frequently determines methods and procedures for new assignments. May supervise the activities of other non-exempt employees. Responsibilities: - Responsible for performing tactical and strategic administrative support tasks for upper executive level employees of the organization. - Responsibilities include performing various tasks in administrative support at the upper executive level. - These tasks may include, but are not limited to, key records maintenance, compiling data for reports, administrative tasks associated with the budget process, scheduling executive appointments and meetings, calendar maintenance for upper executive level employees, answering/screening/routing telephone calls for upper level executives, preparing expense reports, preparing/editing executive presentations, making travel arrangements, mentoring/leading the general administrative staff of the department/division, and other established general administrative requirements of the organization. - Coordinates the administrative work within the department/division, working with other departments/divisions and companies. - Recognized as the top administrative employee in the department or division. - The work performed by these employees is predominately administrative work that is largely tactical and strategic in nature. - May assist a Senior Vice President. Education and Experience Required: - High school education or equivalent; some college level education highly preferred. - Typically requires a minimum of 9+ years general administrative experience, or equivalent combination of experience and college level education. Type of Experience Needed: - Advanced general administrative skills/knowledge required at an upper executive level. - Usually works with multiple issues/projects and has the experience/ability to support multiple project administrative requirements. - Regarded as the key administrative employee of the division and is a primary administrative employee in the company. - Specific advanced software skills as required by the division. Additional Skills: Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Software Development {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: AdministrationJob Level: Advanced HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.

United Kingdom
Job Closed
Full TimeRemoteTeam 10,001+H1B Sponsor

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Senior Executive Admin Assistant PRIMARY PURPOSE: To be responsible for the coordination of activities (operations and planning) and ensuring timely flow of information to and from the executive office; to handle details of a highly confidential and critical nature and function efficiently and effectively in a fast-paced professional environment; to independently manage multiple tasks and projects with competing priorities and deadlines; and to screen and prioritize communications and opportunities from external and internal sources. ESSENTIAL FUNCTIONS and RESPONSIBILITIES - Manages external contacts for CEO, proactively understanding who they are, which are priority contacts and keeping track of periodic communication needed for priority contacts. - Anticipates the CEO's needs and proactively brings together appropriate people and resources to support the executive in addressing issues. - When CEO chairs meetings, prepares agenda in advance, assists with and provides research/background information, content development, and creation of presentations; coordinates meetings. - Manages the daily schedule of CEO, ensuring he knows his schedule 24 hours in advance; keeps appointments and meetings on time or changes schedules when necessary. - Develops and maintains a system that alerts to upcoming deadlines on incoming requests or events. - Manages CEO travel arrangements and proactively coordinates the pre-planning of trips with various internal functions, including arranging appropriate travel, visas, agendas and necessary contacts, country information, Sedgwick marketing materials, and other necessary preparations. - Manages effective contacts and relationships with Board members, including arranging board member travel arrangements, expense reimbursements when needed, and board meeting logistics; acts as a first point of contact for Board member queries; and provides support as needed in preparation for Board meetings. - Understands organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed. - Handles business and personal confidential information in a professional and discreet manner. - Ensures that various administrative tasks are done in a effective and efficient manner, including copying, reviewing outside mail, drafting correspondence, screen phone calls when requested, and maintaining executive files as needed. - Anticipates the needs of the CEO and acts accordingly. - Acts as the CEO's representative and ambassador to external constituents as directed. - Processes and maintains expenses for CEO. - Is available during regular business hours, evenings and/or weekends on occasion/as needed to provide support and assistance to the CEO. ADDTIONAL FUNCTIONS and RESPONSIBILITIES - Performs other duties as assigned. QUALIFICATIONS Education & Licensing Bachelor's degree from an accredited college or university preferred. Experience Five (5) years administrative assistant experience OR three (3) years executive level administrative experience OR equivalent combination of education and experience required. Skills & Knowledge - Excellent oral and written communication, including presentation skills - PC literate, including Microsoft Office products - Word, Excel, and PowerPoint - Good public relations skills - Analytical and interpretive skills - Strong organizational skills - Excellent interpersonal skills - Excellent negotiation skills - Ability to work in a confidential environment - Ability to work in a team environment - Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

United States
Coupa Software logo

Executive Assistant - 11334

Coupa Software

Spend is the fuel to help your company deliver performance, profitability, and purpose!

Full TimeRemoteTeam 1,001-5,000Since 2006H1B Sponsor

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of an Executive Assistant at Coupa: We are seeking an experienced Executive Assistant with 4-5 years of proven expertise in supporting multiple Senior Vice President (SVP) level executives. The successful candidate will be adept at managing complex calendars, arranging extensive travel, coordinating high-level meetings, and handling confidential information with discretion and professionalism. This role requires exceptional organizational abilities, strong communication skills, and the ability to thrive in a fast-paced environment. This role will report to the Executive Business Partner to the CFO. What You'll Do: - Manage complex calendars for multiple SVP-level executives, including scheduling and coordinating meetings and events - Coordinate executive travel, including accommodations, transportation, and meals, ensuring cost-effectiveness and policy compliance - Prepare and organize materials for meetings, presentations, and conferences - Serve as a primary point of contact for internal and external stakeholders, facilitating clear and timely communication - Plan and execute logistics for onsite and offsite meetings, events, and conferences - Provide administrative support, handle confidential information, and assist with special projects as needed What You Will Bring to Coupa: - Bachelor’s degree or equivalent experience preferred - 4–5 years of experience supporting multiple SVP-level executives as an Executive Assistant - Strong calendar and travel management skills with exceptional attention to detail - Excellent written and verbal communication skills, with professionalism across all organizational levels - Highly organized, adaptable, and able to prioritize effectively in fast-paced environments while maintaining confidentiality - Proficient in Microsoft Office Suite and capable of independent work, problem-solving, and occasional U.S. travel The estimated pay range for this role is $83,000 - $108,000 The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location. #LI-Remote #Li-TC1 Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

California
$83K - $108K / year
Job Closed