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Pavago specializes in connecting businesses with top-tier offshore talent in operations, sales, and marketing, offering a comprehensive recruitment solution designed to reduce cost
Executive Assistant (Operations & Client Coordination)
Location
Pakistan
Posted
69 days ago
Salary
0
Seniority
Mid Level
Job Description
Executive Assistant (Operations & Client Coordination)
Pavago
Job Title: Executive Assistant (Operations & Client Coordination) Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role: We are seeking a highly organized and proactive Executive Assistant (Operations & Client Coordination) to support daily operations and client coordination for a fast-growing business in the automotive space. This role goes beyond basic administrative support—you will act as a key operational partner to the founder, managing client communication, coordinating with contractors, and ensuring smooth execution across multiple workflows. The ideal candidate is detail-oriented, resourceful, and comfortable working in a fast-paced environment with shifting priorities. Responsibilities: Client Management - Manage inbound client inquiries and prioritize urgent requests. - Draft and send professional client communications, including updates and summaries. - Ensure timely follow-ups and maintain a high-quality client experience. Contractor Coordination - Coordinate with freelance contractors on active projects and deals. - Track progress and ensure timelines and deliverables are met. - Maintain clear communication between all stakeholders. CRM & Administrative Management - Maintain and organize CRM systems, specifically GoHighLevel (GHL). - Ensure accurate and up-to-date client and deal records. - Support onboarding by collecting and organizing client information. Communication & Scheduling - Manage calendar scheduling, meetings, and daily priorities using Google Calendar and Gmail. - Prepare materials and context for client or partner calls. - Support daily check-ins to ensure alignment on priorities. Research & Reporting - Conduct light research including market comparisons, inventory checks, and basic data gathering. - Support decision-making by organizing and presenting relevant information. What Makes You a Perfect Fit: - Highly organized with strong attention to detail. - Proactive and able to work independently with minimal supervision. - Comfortable managing multiple workflows in a fast-paced environment. - Strong communicator who can represent the business professionally. - Reliable and responsive during U.S. working hours. Required Experience & Skills (Minimum): - 2+ years of experience supporting a founder, executive, or small business owner. - Strong hands-on experience with GoHighLevel (GHL). - Proficiency in Google Workspace (G Suite), including Gmail, Google Calendar, Docs, and Drive — this is a must-have. - Experience managing client communication and follow-ups. - Strong organizational and multitasking abilities. - Excellent written and verbal English communication skills. - Ability to work independently and manage shifting priorities effectively. - Reliable internet connection and professional remote work setup. Tools & Systems: Must-Have Tools (Non-Negotiable) - GoHighLevel (GHL) - Google Workspace (G Suite): Gmail, Google Calendar, Google Docs, Google Drive Nice-to-Have Tools - Gamma (or similar presentation tools) - Slide creation tools (Google Slides, PowerPoint, etc.) - Notebook LM or similar tools for organization and research What Does a Typical Day Look Like? An Executive Assistant’s day is focused on keeping operations organized and ensuring smooth communication across the business. You will: - Manage client inquiries and follow-ups. - Coordinate with contractors and track progress. - Maintain CRM records and ensure data accuracy. - Schedule meetings and support daily planning. - Conduct research and organize key information. In essence: you are the operational backbone, ensuring nothing falls through the cracks while supporting both clients and internal workflows. Key Metrics for Success (KPIs) - Responsiveness and quality of client communication. - Accuracy and organization of CRM and deal tracking. - Timely coordination and follow-through on tasks. - Efficiency in managing schedules and priorities. - Overall operational reliability and support to the founder. Interview Process: - Initial Phone Screen - Video Interview with Recruiter - Client Interview - Offer & Onboarding #LI-AG1
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PavagoPavago specializes in connecting businesses with top-tier offshore talent in operations, sales, and marketing, offering a comprehensive recruitment solution designed to reduce cost
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