• Work with existing retail customers to configure and update the product, executing to the documented requirements of the project • Execute the Implementation project through all stages • Ingest and map the client’s source data to a standard data model (ETL and ELT process) • Effectively translate complex customer requirements, recommend system solutions, and help formulate detailed specifications • Leverage appropriate resources from company and customer, coordinating availability to maximize productivity • Gain a deep understanding of how our products work, how they interact with each other, and how to build reliable and reusable processes for support • Act as a problem-solving expert, proactively identifying issues, analyzing root causes, and implementing the solution effectively • Create documentation used for an on-going support

• The Platforms Engineer will be responsible for the administration, integration, and optimisation of key business platforms including ConnectWise, Microsoft 365, and Azure. • This role combines hands-on technical support, systems engineering, and process improvement to ensure seamless platform performance, reliability, and scalability. • The successful candidate will play a critical role in supporting both internal teams and customers by maintaining operational excellence across core systems and implementing automation to drive efficiency.

• Responsible for technical supplier oversight regarding manufacturing and manufacturing development projects for NuScale mechanical handling systems and components • Provide consultation to NuScale design organizations regarding manufacturing • Specify and collect product manufacturing requirements including all standards and specifications • Act as a primary point of contact between NuScale design organizations and manufacturing suppliers for technical information and communications • Apply industry expertise, codes and standards, and regulatory guidance in mechanical handling equipment manufacturing and supply chain development • Interact daily with NuScale design organizations to interpret their needs and requirements to manufacturing entities • Contribute to the NuScale design organizations by applying knowledge of product design, fabrication, assembly, tooling, and materials • Review manufacturing documentation of supplier to ensure compliance with specifications, codes, standards, and QA/QC requirements.

• Responsible for technical supplier oversight regarding manufacturing and manufacturing development projects for mechanical handling systems for the NuScale Power Module. • Provide consultation to NuScale design organizations regarding manufacturing. • Specify and collect product manufacturing requirements including all standards and specifications. • Act as a primary point of contact between NuScale design organizations and manufacturing suppliers for technical information and communications. • Apply industry expertise, codes and standards, and regulatory guidance in the general area of manufacturing and supply chain development. • Lead cross-functional engagement with NuScale design organizations to interpret their needs and requirements to manufacturing entities. • Proactively contributes to the NuScale design organizations by applying knowledge of product design, fabrication, assembly, tooling, and materials. • Perform subcontract technical lead duties by preparing requirements documents and schedules, coordinating and monitoring the technical aspects of assigned manufacturing and manufacturing development projects. • Review manufacturing documentation of supplier to ensure compliance with specifications, codes, standards, and QA/QC requirements. • Develop, check, or review internal drawings, studies, and specifications Revive engineering deliverables and initiate appropriate corrective actions. • Monitor supplier performance to ensure compliance with procedures, applicable codes, practices, QA/QC policies, performance standards and specifications. • Manage supplier manufacturing mockup planning and test results to ensure desired outcomes are achieved. • Performing surveys of new manufacturing suppliers to assess capabilities and documenting survey results. • Perform/coordinate grading of technical proposals and working with Procurement team for supplier selection. • Assist Product Cost Management team by leading equipment cost estimates and value engineering studies. • Develop and maintain detailed, accurate manufacturing schedules and logic which include interfaces to cross-functional organizations such as design and construction/start-up organizations. • Prepares product and process reports by collecting, analyzing, and summarizing manufacturing information and trends including statistical analysis of manufacturing trends. • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. • Performs other duties as assigned.