Role Description We are seeking a Client Success Manager / Account Manager with a marketing focus to manage and grow relationships with key clients. This remote role combines account management, customer success, and digital marketing strategy, ensuring clients achieve measurable results from their marketing initiatives. The ideal candidate understands digital marketing, campaign performance, and client relationship management, and can translate marketing insights into actionable strategies that drive client satisfaction and retention. Key Responsibilities - Serve as the primary point of contact for client accounts, building strong and long-term relationships. - Lead client onboarding and ensure successful implementation of marketing strategies and campaigns. - Monitor and analyze marketing performance metrics such as campaign results, engagement, conversion rates, and ROI. - Work closely with internal marketing, sales, and creative teams to deliver successful client campaigns. - Conduct regular strategy calls, reporting sessions, and performance reviews with clients. - Identify opportunities for account expansion, upselling, and cross-selling services. - Proactively address client needs, ensuring high satisfaction and retention. - Maintain accurate records of client communications and campaign progress in CRM systems. Qualifications - 5+ years of experience in Account Management, Client Success, or Customer Success roles. - Strong understanding of digital marketing strategies such as paid advertising, SEO, content marketing, email marketing, or lead generation. - Proven experience managing multiple client accounts and delivering measurable results. - Excellent communication, relationship-building, and presentation skills. - Strong analytical skills with the ability to interpret marketing performance data. - Experience working in a remote or distributed team environment. - Experience working in a marketing agency environment is a strong advantage. Benefits - 💻 Fully Remote: Work from anywhere with international teams. - 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services. - 🤝 Peer Community: Connect with high-performing sales professionals in our network. - 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement. - 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals.

• Act as a strategic advisor to customers, gaining insight into their business needs and leveraging that knowledge to expand Westinghouse’s pipeline across our full portfolio. • Collaborate with Account Executives and Sales teams to shape account strategies using customer insights, competitor intelligence, and market trends to influence marketing, strategic planning, and product development. • Monitor progress against strategic market development objectives for region (pipeline) and provide monthly reporting. • Participate in strategic reviews for large opportunities and ensure lessons learned are applied across sub-regions. • Work closely with internal stakeholders to manage business development activities, including contract support, negotiations, order entry, and communication with marketing and product teams. • Coordinate strategic growth actions across region, ensuring initiatives are prioritized, resourced, and tracked. • Coordinate, synthesize and communicate market trends, growth potential and customer need in the overall region. • Oversee region annual budget in partnership with cost center owners. • Monitor project execution from start to finish to ensure safe, high-quality delivery and compliance with contractual obligations. • Drive adoption and effective use of CRM tools to manage pipeline and track actions toward target objectives. • Assist in resolving customer issues and commercial disputes in partnership with Account Executives and business leaders.

• Build and grow a revenue-generating portfolio of agency, affiliate, and solution partners • Source and generate new partnership opportunities via marketplaces, ecosystem listings (e.g., Zendesk, Shopify), outbound outreach, and conferences • Represent Tidio at industry events • Own partner onboarding and activation • Build and deepen long-term partner relationships to drive retention and growth • Track partner performance, referrals, and milestone bonuses • Maintain CRM hygiene and provide regular reporting on partner pipeline and revenue contribution • Coordinate with Finance to validate payouts and ensure accurate commission processing

Location: Colorado - Broomfield time type Full time posted on Posted 3 Days Ago job requisition id R-01281 Account Manager, Client Success, SpringServe Broomfield, CO Hybrid Schedule (M/F remote, T/W/TH in-office) At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. About this team: As Account Manager, Client Success, SpringServe, you will be working in a truly generalist position focused on our premium Streaming adserver, SpringServe. The largest Streaming publishers and TV manufacturers in the world use SpringServe to power and manage the monetization of their CTV apps and content. In this role you will: - Own client success on SpringServe, building trusted relationships and helping clients drive adoption, performance, and growth on the platform - Assist in client onboarding for assigned accounts; coordinating timelines, requirements, testing, and go-live readiness in partnership with internal teams - Develop a deep understanding of each client’s business and goals, translating needs into a tailored SpringServe setup and clear success plan - Educate and advise clients on SpringServe functionality and ad tech best practices - Troubleshoot and resolve complex technical and workflow issues, acting as the primary point of contact and escalating effectively when needed - Analyze performance data and deliver actionable insights, creating reports and recommendations that help clients optimize strategy and execution - Provide responsive, high-quality client communication, proactively managing risks, setting expectations, and ensuring follow-through on commitments We’re looking for someone with: - 2+ years of experience in customer support and/or digital advertising - experience with RTB/programmatic and digital advertising at an agency, adserver, DSP, or SSP is a plus - Experience providing technical support for clients of a SaaS platform - Knowledge of video advertising (including CTV), SQL, Python (a plus) - A highly motivated, outcome-focused mindset with a commitment to demonstrating accountability, ownership, and urgency for results - Analytical, project management, and troubleshooting skills to solve clients’ technical problems - A self-starter mentality and an eagerness to work autonomously in a dynamic team environment - Exceptional written and verbal communication and presentations skills; adept in interacting with clients and internal, cross-functional stakeholders - An eagerness to undertake new challenges that directly impact the business Perks and Benefits: - Comprehensive Healthcare Coverage from Day One - Generous Time Off - Holiday Breaks and Quarterly Wellness Days - Equity and Employee Stock Purchase Plan - Family-Focused Benefits and Parental Leave - 401k Retirement Savings Plan with Employer Match - Disability and Life Insurance - Cell Phone Subsidy - Fitness and Wellness Reimbursement Company Culture: We believe collaboration is essential to success. Magnite’s hybrid schedule includes two days worked remotely (Monday and Friday) and three days on-site (Tuesday, Wednesday and Thursday). Our offices provide catered lunches, beverages, snacks, training and development, and office events to support your work week. We also understand you have appointments, families, hobbies, and other commitments. Magnite strives to maintain a healthy work/life integration for all employees so you can bring your best every day - both at work and at home. - Community Service and Volunteer Events - Company-Matched Charitable Contributions - Wellness Coach and Mental Health Support - Career Development Initiatives and a Career Growth Framework - Culture and Inclusion Programs - Bonusly Peer-to-Peer Recognition Program About Us The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile-high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC. In Colorado, the base salary range for this position is: $65,000 - $75,000 in addition to an annual variable bonus based on performance and company equity (NASDAQ: MGNI). Magnite is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other federal, state or local protected class. Our Commitment: We aim to incorporate a wide range of voices into our Magnite culture, cultivating an environment where employees feel welcomed, cared for, and encouraged to freely share ideas. We are committed to employee growth, collaboration, inclusion, and innovation. We invest in Magnite’s local communities. We seek talent from all backgrounds to champion corporate values of seeing the big picture and being catalysts of change.