• Lead the strategy and day-to-day delivery of our membership program to drive acquisition, conversion, retention, and revenue. • Translate executive strategy into executable roadmaps, remove operational friction across product, engineering, and commercial teams. • Manage program-level risks and vendors, and deliver measurable business outcomes. • Define membership KPIs (acquisition, conversion, churn, LTV) and translate business priorities into a multi-quarter roadmap. • Lead end-to-end program execution by coordinating Product, Engineering, Design, Analytics, Marketing, and Ops to deliver features and experiments on schedule. • Proactively identify and resolve inter-team dependencies and program risks; implement escalation paths and contingency plans. • Allocate resources, manage third‑party vendor relationships, contracts, and SLAs to ensure timely , cost‑effective delivery. • Communicate program status, risks, and business impact to senior leadership and sponsors through concise updates and executive presentations. • Maintain operational standards, define repeatable processes (release cadence, change control, post‑mortems), and drive continuous improvement across the membership lifecycle.

• Oversee the design, development, and implementation of digital solutions to meet business requirements and objectives • Collaborate with IT Solutions Architects and Project Managers to understand functional and technical requirements for digital solutions • Manage and troubleshoot issues related to digital solutions, ensuring timely resolution and minimal disruption to business operations • Monitor the performance of digital solutions and implement necessary improvements.

• Work closely with international partners and sales representatives to process, track, and manage orders from receipt through fulfillment and invoicing. • Ensure accuracy, timely execution, and smooth coordination with both internal teams and external partners to deliver excellent service. • Responsibilities include order processing, back-order management, processing and tracking orders, handling customs purchase orders, and completing ad hoc tasks.

ROLE RESPONSIBILITIES The Director Pricing and Commercial Operations responsibilities include but are not limited to: - Serve as a "player/coach" with the ability to manage their individual Triad responsibilities and lead a team of four Sr. Managers - Ability to coach and mentor their direct reports - Analyzing, interpreting, and translating data into actionable insights and recommendations - preparing detailed analyses utilizing various internal/external data sources to understand product specific and competitive market conditions - developing and recommending pricing/contracting strategies and alternatives for his/her assigned portion of the portfolio; applying deep expertise of the US HBU portfolio and market to support those recommendations with analytics; and monitoring the success (or recommending modification) of those strategies to enable the business to deliver on its commitments - driving our value proposition with customers, growing revenue, capitalizing on market events, and using data to support making the best decisions for Pfizer - gaining and leveraging understanding of key customers to develop practical and effective pricing recommendations to drive successful customer strategies and responses (i.e. for RPFs, price challenges, etc.) and contracting decisions, while also striving to streamline decision-making to quickly respond to customer requests - remaining well-informed of emerging external trends and market dynamics to identify signals in the marketplace that could impact our business - leading the weekly Run-the-Business (RtB) process for his/her assigned portfolio to align on business performance, recommend changes to trends or business conditions so that timely adjustments can be made to commercial plans, and ensure that all data and analytics used in RtB forum are aligned to drive performance - supporting the Go-To-Market process by leading market analyses and developing pricing/strategy recommendations for new product launches, private label launches, return to markets and line extensions within his/her assigned portion of the portfolio - leading the tactical processes to recommended annual/mid-year list price increases and strategic list price decreases for his/her assigned portion of the portfolio - ideating, developing, redesigning, and/or enhancing key analytics tools, reports, and processes with an eye toward driving great effectiveness and efficiency and improving the availability, quality and timeliness of critical information required to make / implement high quality business decisions - being a highly engaged strategic thinker who operates with an entrepreneurial mindset and in a fully compliant manner to summarize and maximize the performance of the Ig and Surgical portfolios and the Specialty Portfolio Lead's overall business - providing support to ensure Latest Estimates (LEs) and Operating Plans are strategically aligned, have the desired impact to the business, and maximize return on investment - leading other strategic / pan portfolio initiatives as necessary with strong collaboration and project management (examples include: Hercules, GEM, LRVF, etc.); supporting the development, analysis, and execution of new customer strategies as necessary (examples include: Vizient NES, Premier ProvideGx, RxRestore, AB SureSupply, etc.) to drive top/bottom line growth for the US HBU business - championing, demonstrating, and promoting awareness of Pfizer's values and culture; engaging and inspiring fellow colleagues to generate commitment to US HBU's business deliverables; driving the creation of the HBU culture required to support short and long term success - collaboratively addressing organizational pain points and feedback to create an environment that is conducive to personnel growth, development, and achievement QUALIFICATIONS - Collaboratively addressing organizational pain points and feedback to create an environment that is conducive to personnel growth, development, and achievement Must-Haves - Bachelor's degree required - Experience leading, coaching, and developing a team - 8-10 years of broad experience in the generic pharmaceutical or related experience/industry with emphasis on strategic and analytical roles in a multi-source product environment - Strong leadership skills; experience with building and leading highly effective, cross-functional teams in a matrix environment - Passionate, energetic, detail oriented, organized, driven, and accountable to drive business results - Takes initiative and works proactively with a positive attitude; self-starter with ability to work independently or collaboratively as part of a team - Strong project and process management and leadership skills; willing to learn, engage, tackle, and own unfamiliar projects in a dynamic environment - Comprehensive understanding of the complex generic market including product, contracting, and pricing strategies; product and customer profitability; and gross-to-net sales accounting - Excellent analytical, verbal/written communication and presentation skills; ability to pull together sales, market and other financial data from multiple (sometimes disparate) sources and synthesize that information in a manner that allows users to more clearly understand market dynamics, business impact, develop analytics-based strategies, and evaluate the success of those strategies - Demonstrated ability to work on multiple critical and complex projects with a wide ranging group of constituents; proven track record of being able to prioritize and achieve successful outcomes; ability to multi-task and meet tight deadlines - General understanding of basic government pricing programs related to pharmaceutical products (i.e. FSS, PHS 340b) with the ability to understand (and engage subject matter experts) when commercial contracts may materially impact government pricing Nice-to-Haves - MBA preferred - Ability to build and maintain dashboards using Tableau preferred - Experience supporting acute care (hospital) or alternate site (long term care facilities, home healthcare networks, infusion centers, etc.) preferred Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. PHYSICAL/MENTAL REQUIREMENTS - Ability to effectively communicate and successfully achieve all qualification and role requirements whether working in-person within the Lake Forest facility. NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS - Able to travel to support business needs (<10-15% travel) Work Location Assignment: Hybrid Other Job Details: Last day to apply: March 24, 2026 The annual base salary for this position ranges from $176,600.00 to $294,300.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Market Access