• Work closely with international partners and sales representatives to process, track, and manage orders from receipt through fulfillment and invoicing. • Ensure accuracy, timely execution, and smooth coordination with both internal teams and external partners to deliver excellent service. • Responsibilities include order processing, back-order management, processing and tracking orders, handling customs purchase orders, and completing ad hoc tasks.

ROLE RESPONSIBILITIES The Director Pricing and Commercial Operations responsibilities include but are not limited to: - Serve as a "player/coach" with the ability to manage their individual Triad responsibilities and lead a team of four Sr. Managers - Ability to coach and mentor their direct reports - Analyzing, interpreting, and translating data into actionable insights and recommendations - preparing detailed analyses utilizing various internal/external data sources to understand product specific and competitive market conditions - developing and recommending pricing/contracting strategies and alternatives for his/her assigned portion of the portfolio; applying deep expertise of the US HBU portfolio and market to support those recommendations with analytics; and monitoring the success (or recommending modification) of those strategies to enable the business to deliver on its commitments - driving our value proposition with customers, growing revenue, capitalizing on market events, and using data to support making the best decisions for Pfizer - gaining and leveraging understanding of key customers to develop practical and effective pricing recommendations to drive successful customer strategies and responses (i.e. for RPFs, price challenges, etc.) and contracting decisions, while also striving to streamline decision-making to quickly respond to customer requests - remaining well-informed of emerging external trends and market dynamics to identify signals in the marketplace that could impact our business - leading the weekly Run-the-Business (RtB) process for his/her assigned portfolio to align on business performance, recommend changes to trends or business conditions so that timely adjustments can be made to commercial plans, and ensure that all data and analytics used in RtB forum are aligned to drive performance - supporting the Go-To-Market process by leading market analyses and developing pricing/strategy recommendations for new product launches, private label launches, return to markets and line extensions within his/her assigned portion of the portfolio - leading the tactical processes to recommended annual/mid-year list price increases and strategic list price decreases for his/her assigned portion of the portfolio - ideating, developing, redesigning, and/or enhancing key analytics tools, reports, and processes with an eye toward driving great effectiveness and efficiency and improving the availability, quality and timeliness of critical information required to make / implement high quality business decisions - being a highly engaged strategic thinker who operates with an entrepreneurial mindset and in a fully compliant manner to summarize and maximize the performance of the Ig and Surgical portfolios and the Specialty Portfolio Lead's overall business - providing support to ensure Latest Estimates (LEs) and Operating Plans are strategically aligned, have the desired impact to the business, and maximize return on investment - leading other strategic / pan portfolio initiatives as necessary with strong collaboration and project management (examples include: Hercules, GEM, LRVF, etc.); supporting the development, analysis, and execution of new customer strategies as necessary (examples include: Vizient NES, Premier ProvideGx, RxRestore, AB SureSupply, etc.) to drive top/bottom line growth for the US HBU business - championing, demonstrating, and promoting awareness of Pfizer's values and culture; engaging and inspiring fellow colleagues to generate commitment to US HBU's business deliverables; driving the creation of the HBU culture required to support short and long term success - collaboratively addressing organizational pain points and feedback to create an environment that is conducive to personnel growth, development, and achievement QUALIFICATIONS - Collaboratively addressing organizational pain points and feedback to create an environment that is conducive to personnel growth, development, and achievement Must-Haves - Bachelor's degree required - Experience leading, coaching, and developing a team - 8-10 years of broad experience in the generic pharmaceutical or related experience/industry with emphasis on strategic and analytical roles in a multi-source product environment - Strong leadership skills; experience with building and leading highly effective, cross-functional teams in a matrix environment - Passionate, energetic, detail oriented, organized, driven, and accountable to drive business results - Takes initiative and works proactively with a positive attitude; self-starter with ability to work independently or collaboratively as part of a team - Strong project and process management and leadership skills; willing to learn, engage, tackle, and own unfamiliar projects in a dynamic environment - Comprehensive understanding of the complex generic market including product, contracting, and pricing strategies; product and customer profitability; and gross-to-net sales accounting - Excellent analytical, verbal/written communication and presentation skills; ability to pull together sales, market and other financial data from multiple (sometimes disparate) sources and synthesize that information in a manner that allows users to more clearly understand market dynamics, business impact, develop analytics-based strategies, and evaluate the success of those strategies - Demonstrated ability to work on multiple critical and complex projects with a wide ranging group of constituents; proven track record of being able to prioritize and achieve successful outcomes; ability to multi-task and meet tight deadlines - General understanding of basic government pricing programs related to pharmaceutical products (i.e. FSS, PHS 340b) with the ability to understand (and engage subject matter experts) when commercial contracts may materially impact government pricing Nice-to-Haves - MBA preferred - Ability to build and maintain dashboards using Tableau preferred - Experience supporting acute care (hospital) or alternate site (long term care facilities, home healthcare networks, infusion centers, etc.) preferred Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. PHYSICAL/MENTAL REQUIREMENTS - Ability to effectively communicate and successfully achieve all qualification and role requirements whether working in-person within the Lake Forest facility. NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS - Able to travel to support business needs (<10-15% travel) Work Location Assignment: Hybrid Other Job Details: Last day to apply: March 24, 2026 The annual base salary for this position ranges from $176,600.00 to $294,300.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Market Access

The job profile for this position is Operations Lead Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. The Operations Lead Analyst is responsible for overseeing day‑to‑day execution of BenOps workstreams, including benefit configuration, case execution, and production support, ensuring all work is completed accurately and in compliance with SLAs, contractual obligations, and regulatory requirements. This role proactively identifies operational risks, dependencies, and barriers, escalating issues and recommending mitigation strategies as needed. The Lead Analyst triages and resolves complex or high‑impact issues, performs root‑cause analysis to address defects and rework, and serves as an escalation point for analysts and offshore or contingent resources. In addition, the role drives process improvement and quality by identifying efficiency and standardization opportunities, supporting SOPs and quality controls, and ensuring compliance with applicable controls. Strong stakeholder communication is essential, with regular updates to leadership and close collaboration with cross‑functional partners to support implementations, renewals, and change initiatives. The Lead Analyst also provides mentorship and guidance to the team, supports workload planning during peak periods, and models ownership, accountability, and continuous improvement. Required Knowledge, Skills & Abilities - Strong knowledge of healthcare or PBM operations, with direct experience in benefits configuration or benefits operations preferred. - Excellent analytical, problem‑solving, and root‑cause analysis skills. - Proven ability to manage multiple priorities and meet tight deadlines in a fast‑paced environment. - Strong written and verbal communication skills, including the ability to clearly articulate risks and recommendations to leadership. - High attention to detail with the ability to think holistically about end‑to‑end processes. - Identifies areas for improvement and initiates projects or programs - Increase productivity, quality, and effectiveness Qualifications - High School Diploma required. - Bachelor’s degree or equivalent work experience required. - 3+ years of experience in operations, benefits operations, PBM, healthcare, or a related analytical role required - Prior experience in a lead, SME, or senior analyst capacity strongly preferred. - Proficiency in Microsoft Office Suite required If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 62,600 - 104,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Role Description OM Digital Solutions is seeking an Operations Analyst who is responsible for the overall processing of sales promotional programs and claims for key accounts. Additional responsibilities include pricing set up and changes for dealers, month end close processes reporting for Finance close and maintenance of file which controls the processing of claims. - Manage the admin relationship with a third-party vendor overseeing OMDS’s Spiff Program, ensuring accurate billing, timely payments for promotional spend and management fees. - Run and upload weekly serial number reports for selected accounts and items on the spiff program to the vendor portal. - Collaborate with the Marketing team to obtain the monthly Spiff list, apply necessary updates, and distribute the final version to relevant stakeholders. - Maintain and update a monthly file shared with the third-party vendor to reflect current Spiff data. - Generate blanket purchase orders for applicable promotional programs as needed. - Audit and review promotional claims for assigned accounts to verify accuracy and ensure compliance with proof of performance and program requirements. - Review monthly audit reports, identify issues, and recommend corrective actions. - Maintain and update the MDF tracking file, which includes all Sales Support entries in SAP (e.g., MDF, IR, Price Protection). - Process monthly Compliance and eCommerce billing using summary reports provided by Marketing and Sales Operations. - Share preliminary and final versions of the MDF tracking file with the Finance team each month. - Coordinate monthly meetings with the Sales team to review MDF budgets. - Work closely with the OMDS Credit team to address claim-related inquiries and assist in resolving deductions. - Serve as a key contact for field personnel, responding to inquiries related to promotional activities and programs. - Act as a point of contact for pricing discrepancies; update and maintain program pricing in SAP and keep the pricing program file current. - Work closely with Product Marketing team to ensure correct pricing for dealers. - Perform additional duties and support special projects as assigned. Qualifications - Accounting or Finance degree required. - Minimum 4 years related business experience required. - Must be proficient in Excel and have intermediate PC skills. - Must be detail oriented and have strong mathematical skills. - Be well-organized and a good communicator. Benefits - A fast paced and dynamic organization & the opportunity to bring in own creative ideas. - Flexible working hours & 100% remote work (excluding travel to events). - Bonus participation. - 401 (k) plan. - Health care benefits. - Access to LinkedIn Learning.