SBM Offshore

Role Description The HR Field Admin will be responsible for processing personnel changes and maintaining personnel records while providing excellent customer service and communication to those contacted during the course of business. - Accurately perform data entry of new hires, terminations, and other associated personnel actions. - Review and verify change requests and documents to determine accuracy and completeness of information, utilizing discretion and escalating issues as needed to correct or complete data. - Perform all tasks in a timely and accurate manner. - Ensure all data is entered by appropriate deadlines and contain appropriate approvals. - Examine employee files to answer inquiries and provide information to authorized persons. - Compile data from personnel records and prepare reports. - Work with all levels of management and employees. - Maintain confidentiality and discretion in use of information related to employees, managers, and departmental operations without exception. - Assist with conducting trainings such as new hire orientation. - Assist with onboarding of new hires, including but not limited to completing submission/processing of background, drug testing, I-9 and driver approval paperwork as appropriate. - Assist with and take lead on projects, as needed. - Prepare and communicate information to employees from corporate partners, including but not limited to Human Resources, Payroll, Safety, and Finance. - Develop and implement alternative solutions when needed. - Work with HR team to manage transitions, including but not limited to onboarding paperwork, new hire orientations, and mobile rollouts. - Travel required as needed. - Additional tasks as assigned. Qualifications - Associates degree in Business Management, or a related field from a two-year college or university; or equivalent combination of education and experience. - May be required to have a valid driver’s license. Requirements - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - The requirements listed below are representative of the knowledge, skill, and/or ability required. - Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Benefits - SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers .

Role Description NOW HIRING: Human Resources Coordinator Compensation: $24.00-$25.00 per hour The HR Coordinator will be responsible for processing personnel changes and maintaining personnel records while providing excellent customer service to those contacted during the course of business. Roles & Responsibilities - Accurately perform data entry of new hires, terminations, and other associated personnel actions. - Review and verify change requests and documents to determine accuracy and completeness of information, utilizing discretion and escalating issues as needed to correct or complete data. - Perform all tasks in a timely and accurate manner. - Ensure all data is entered by appropriate deadlines and contains appropriate approvals. - Examine employee files to answer inquiries and provide information to authorized persons. - Compile data from personnel records and prepare reports. - Check the 800# voicemails and communicate messages to HR Management. - Update employee files to document personnel actions and provide information for Payroll, Benefits, and other identified uses; this includes maintaining the filing room. - Distribute department’s mail to appropriate individuals. - Work with all levels of management and employees. - Provide back-up support to the Front Desk Coordinator. - Maintain confidentiality and discretion in use of information related to employees, managers, and departmental operations without exception. - Assist with training employees in tasks, safety, policies, and procedures. - Coordinate and monitor work activities. - Perform regular review of the processing queue to ensure timely processing. - Report employee personnel issues to manager. - Correct at-risk behavior immediately, then report to the manager immediately providing recommendations for corrective action on areas that need improvement. - Assist with conducting trainings such as new hire orientation. - Assist with onboarding of new hires including but not limited to completing applicant reference checks, submission/processing of background, drug testing, and driver approval paperwork as appropriate. - Schedule meetings and interviews as requested by HR Manager. - Create POs for department on an as-needed basis. - Assist with and take lead on projects, as needed. Qualifications - Associates degree in Business Management, or a related field from a two-year college or university; or equivalent combination of education and experience. - May be required to have a valid driver’s license. Requirements - This position has no supervisory responsibilities. Benefits - SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers

Role Description The HR Generalist coordinates assigned division(s) responsibilities in employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, retention and compliance with company, state and federal laws, regulations and policies. Roles & Responsibilities - Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. - Partners with training department or identifies and recommends external resources to arrange training needs for employee and manager development. - Coaches and assists managers with employee relations issues, ensuring alignment with SBM and CBA policies and procedures. - Drives people engagement through training of site management team on engagement strategies, regular site visits, and use of the mobile app (where available). - Ensures quarterly ESAT action plans are communicated and assigned. - Drafts, executes, reviews, and maintains records of personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting. - Provides regular departmental reporting. - Champions talent review processes; helps embed these processes year-round and not only when formal reviews are performed. - Prepares employee separation notices, RIF actions and related supporting documentation assessing risk. - Conducts exit interviews to determine reasons behind separations when voluntary. - Trains managers how to handle separations and serves as a witness when necessary. - Ensures all necessary investigations, reviews, and approvals are obtained before action is taken. - Consults with managers and finance on all pay activities; supports annual wage reviews and pay changes when needed; ensures that pay changes are within established pay ranges. - Provides guidance and coaching to management around performance management (Discipline, PIPs and CAPs). - Completes special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions. - Manages expectations by communicating project status and issues; resolving concerns; analyzing time and cost issues; preparing reports. - Investigates Employee Relations issues and grievances; participates in personnel-related hearings. - Establishes strong relationship with operations team as an HR consultant and maintains constant communication with sites and managers. - Some travel may be required for this position. Qualifications - Bachelor’s degree in Business Management, or a related field from a four-year college or university with 2-4 years of experience as an HR Generalist; or equivalent combination of education and experience. - Bilingual in English/Spanish. Requirements - May be required to have a valid driver’s license and meet SBM Driver Approval requirements. - Completed all safety and task training certifications. Supervisory Responsibilities - Carries out management responsibilities in accordance with the organization's policies and applicable laws. - Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. - Ensures employees are properly trained on tasks and safety requirements. - May have supervisory responsibility within assigned division(s). Benefits - SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers .

Role Description NOW HIRING: HR Field Manager Compensation: $105,000-$115,000 per year The HR Field Manager will manage assigned Division to ensure compliance with labor relations in both union and non-union environments, retention strategies and compliance with company, state and federal laws and regulations. Roles & Responsibilities - Maintain knowledge of legal requirements and government reporting regulations affecting human resources functions; ensures policies, procedures, and reporting are in compliance. - Provide strategic HR support to Division Management. - Lead HR initiatives and ensure alignment to corporate and local goals and metrics. - Support Corporate Benefits Department in the management and administration of benefits plans, employee participation and enrollment. - Train and support management in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment. - Advise management in appropriate resolution of employee relations issues. - Respond to inquiries regarding policies, procedures, and programs. - Support Division with performance review program to ensure effectiveness, compliance, and equity within organization. - Support Division with Employee Satisfaction program to ensure compliance within organization. - Work with management and union in managing labor relations and compliance with CBA. - Investigate Employee Relations Issues and Grievances. - Support compliance with Corporate Training Program. - Prepare employee separation notices and related documentation, and conduct exit interviews to determine reasons behind separations. - Some travel is required for this position. Qualifications - Bachelor’s degree in Business Management or a related field from a four-year college or university with 5-8 years of experience; or equivalent combination of education and experience. - May be required to have a valid driver’s license. Requirements - Carries out management responsibilities in accordance with the organization's policies and applicable laws. - Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. - Ensure employees are properly trained on tasks and safety requirements. Physical Demands & Work Environment - The employee is regularly required to sit. - The employee is frequently required to walk and use hands to finger, handle, or feel. - The employee is occasionally required to stand. - The noise level in the work environment is usually quiet. Benefits - SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers

Role Description The HR Regional Director will be responsible for providing comprehensive human resources leadership to all departments and employees. Directives include but are not limited to; legal liability, training, hiring practices, and protocols. This position exemplifies the human resources priority of delivering the strategic vision and direction of SBM through the development and enforcement of its employees and policies. - Engage in business strategy discussions directly with operations leadership - Manage existing HR staff - Responsible for Policies and CBA compliance - Represent the company to customers, employees, and union - Effectively represent company’s interests - Effectively represent employee’s interests - Define requirements to reach business goals and identify where problems/challenges may exist to impede those goals - Implement HR practices in the field in the most appropriate manner to maintain business expectations and align with business strategy - Assist with the distribution of and training on new and revised HR related materials - Develop, coach, and foster supportive working relationships with our Human Resource Reps, office admins, and operations leadership - Measure and track practices to gauge performance and HR investments made by the company to deliver the intended value - Maintain confidentiality of all information being processed - Actively promote positive employee engagement with a focus on retention of talent - Track and analyze HR metrics & develop/implement appropriate action plans for improvements - Adhere to company and department policies and procedures at all times, maintaining unquestionable integrity within this position Qualifications - Bachelor’s degree in business, communications, or a related field from a four-year college or university; or equivalent combination of education and experience. - May be required to have a valid driver’s license. Requirements - Carry out management responsibilities in accordance with the organization's policies and applicable laws. - Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. - Ensure employees are properly trained on tasks and safety requirements. Physical Demands & Work Environment - The employee is regularly required to sit. - The employee is frequently required to walk and use hands to finger, handle, or feel. - The employee is occasionally required to stand. - The noise level in the work environment is usually quiet. Benefits - SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers

Role Description The HR Field Manager will manage assigned Division to ensure compliance with labor relations in both union and non-union environments, retention strategies and compliance with company, state and federal laws and regulations. Responsibilities - Maintain knowledge of legal requirements and government reporting regulations affecting human resources functions; ensures policies, procedures, and reporting are in compliance. - Provide strategic HR support to Division Management. - Lead HR initiatives and ensure alignment to corporate and local goals and metrics. - Support Corporate Benefits Department in the management and administration of benefits plans, employee participation and enrollment. - Train and support management in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment. - Advise management in appropriate resolution of employee relations issues. - Respond to inquiries regarding policies, procedures, and programs. - Support Division with performance review program to ensure effectiveness, compliance, and equity within organization. - Support Division with Employee Satisfaction program to ensure compliance within organization. - Work with management and union in managing labor relations and compliance with CBA. - Investigate Employee Relations Issues and Grievances. - Support compliance with Corporate Training Program. - Prepare employee separation notices and related documentation, and conduct exit interviews to determine reasons behind separations. - Some travel is required for this position. Qualifications - Bachelor’s degree in Business Management or a related field from a four-year college or university with 5-8 years of experience; or equivalent combination of education and experience. - May be required to have a valid driver’s license. Supervisory Responsibilities - Carries out management responsibilities in accordance with the organization's policies and applicable laws. - Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. - Ensure employees are properly trained on tasks and safety requirements. Physical Demands & Work Environment - The employee is regularly required to sit. - The employee is frequently required to walk and use hands to finger, handle, or feel. - The employee is occasionally required to stand. - The noise level in the work environment is usually quiet. Benefits - SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers .

• Oversee the design, development, and implementation of digital solutions to meet business requirements and objectives • Collaborate with IT Solutions Architects and Project Managers to understand functional and technical requirements for digital solutions • Manage and troubleshoot issues related to digital solutions, ensuring timely resolution and minimal disruption to business operations • Monitor the performance of digital solutions and implement necessary improvements.

Title: Director, Training Job Description: Job Overview Responsible for managing and supporting the teams and assessment of organizational needs and the design, implementation and evaluation of programs that facilitate the professional development and continuous learning of team members, particularly executives and emerging leaders. Roles & Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. - Leads the design, development and implementation of programs, policies and strategies tailored to meet Training needs and program goals. - Ensure learning programs meet core business strategies and elevate performance of field resources by developing and reporting performance-related metrics to program sponsors - Implement strategies to increase sustainability of learning and performance solutions and programs - Leads the team that manages all training in Insite and creates processes for instituting in the field. - Primary liaison to field and departments for Training. - Responsible for on-boarding new Associate App/Mobile sites onto the Training program in partnership with 4insite and Operations teams. - Works with Field Leadership to onboard non-Associate App sites as needed. - Researches and works with SMEs to evaluate and update existing training materials/curriculum and archive outdated training materials/curriculum. - Works with existing training processes and systems to develop and improve process flows. - Helps identify needs for new content development and supports creation of content as needed. - Directs and manages the LMS to ensure sites are meeting their Training Compliance goals and provides support and mitigation efforts as needed. - Provides proactive solutions and recommendations to quickly navigate through challenges encountered within the Training program. - Some travel is required. - The above list is not all inclusive – other duties as assigned. Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Education and/ or Experience: Bachelor’s degree in Business Management or Organization Development, or a related field from a four-year college or university with 5-10 years of experience; or equivalent combination of education and experience. Experience developing and implementing field based learning solutions in an organizationally dispersed environment Extensive knowledge of learning and organizational development methodologies and tools Experience applying a variety of development approaches that span formal training, relationship-based, and experience-based development Certificates, Licenses, Registrations: May be required to have a valid driver’s license. Knowledge, Skills, and Abilities: Strong Critical Evaluation technique Ethical Practices Leadership and Navigation Relationship Management Strong project management, planning, and organization skills, including ability to handle multiple projects simultaneously in a fast-paced environment Continuous improvement attitude; ability to suggest and implement best practices Excellent relationship building skills with ability to communicate and collaborate across all organizational levels Learning agility which would facilitate the acquisition and application of new practices and information in a constantly changing environment Supervisory Responsibilities Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Compensation: $170,000 per year Benefits: SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers – SBM SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

Title: Director, Training Job Description: Job Overview Responsible for managing and supporting the teams and assessment of organizational needs and the design, implementation and evaluation of programs that facilitate the professional development and continuous learning of team members, particularly executives and emerging leaders. Roles & Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. - Leads the design, development and implementation of programs, policies and strategies tailored to meet Training needs and program goals. - Ensure learning programs meet core business strategies and elevate performance of field resources by developing and reporting performance-related metrics to program sponsors - Implement strategies to increase sustainability of learning and performance solutions and programs - Leads the team that manages all training in Insite and creates processes for instituting in the field. - Primary liaison to field and departments for Training. - Responsible for on-boarding new Associate App/Mobile sites onto the Training program in partnership with 4insite and Operations teams. - Works with Field Leadership to onboard non-Associate App sites as needed. - Researches and works with SMEs to evaluate and update existing training materials/curriculum and archive outdated training materials/curriculum. - Works with existing training processes and systems to develop and improve process flows. - Helps identify needs for new content development and supports creation of content as needed. - Directs and manages the LMS to ensure sites are meeting their Training Compliance goals and provides support and mitigation efforts as needed. - Provides proactive solutions and recommendations to quickly navigate through challenges encountered within the Training program. - Some travel is required. - The above list is not all inclusive – other duties as assigned. Qualification - Experience developing and implementing field based learning solutions in an organizationally dispersed environment - Extensive knowledge of learning and organizational development methodologies and tools - Experience applying a variety of development approaches that span formal training, relationship-based, and experience-based development - Strong project management, planning, and organization skills, including ability to handle multiple projects simultaneously in a fast-paced environment - Continuous improvement attitude; ability to suggest and implement best practices - Excellent relationship building skills with ability to communicate and collaborate across all organizational levels - Learning agility which would facilitate the acquisition and application of new practices and information in a constantly changing environment To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Education and/ or Experience: Bachelor’s degree in Business Management or Organization Development, or a related field from a four-year college or university with 5-10 years of experience; or equivalent combination of education and experience. Certificates, Licenses, Registrations: May be required to have a valid driver’s license. Knowledge, Skills, and Abilities: Strong Critical Evaluation technique Ethical Practices Leadership and Navigation Relationship Management Supervisory Responsibilities Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements. Physical Demands & Work Environment - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand. - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Compensation: $160,000 - $170,000 Benefits: SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers – SBM SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

Title: Sr. Director, Global Accounts Job Description: Job Overview The Senior Director of Global Accounts will be responsible for planning, developing, and implementing customer strategies for the retention of existing business and growth within a specific region. The senior director will also ensure contractual compliance for the services being provide at each of the customers locations . Roles & Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. - Provide direction and develop growth and retention for client specific programs - Review research to anticipate competition and market trends and translate customer’s attitudes of services and relationship - Consult with development teams on market requirements and product features - Communicate strategies including marketing, operations, communications, sales, and employee satisfaction from assigned customer to executive team - Coordinate and align strategy with corporate growth plan - Work with other departments to help develop relationship with regards to, pricing, positioning, and packaging - Evaluate and analyze program results and present recommendations for changes in strategy - Strengthen and manage the relationship at senior level with the customer’s key stakeholders including global procurement and any other appropriate business functions to leverage best results - Identify appropriate potential acquisition targets in relevant businesses and markets globally, as part of the strategy to drive growth - Support the preparation of regional business cases for any additional resources required to drive the expansion - Actively and proactively support the development of the global sales pipeline, via the regions, through global connectivity and insight - Support in the development of team including regular coaching and feedback, driving best practice - Oversee the development, implementation and achievement of annual budgets related to growth with the customer. Monitor any variances and report on corrective actions necessary. - Support key decisions on total customer investment Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Education and/ or Experience: Bachelor’s degree in Business Management, or a related field from a four-year college or university with 5-10 years of experience; or equivalent combination of education and experience. Certificates, Licenses, Registrations: May be required to have a valid driver’s license Knowledge, Skills, and Abilities: Requires strong communication skills including verbal and written Self-motivated and strong initiative, with ability to be a team player Concise and timely communications both internally and externally Able to integrate written and verbal skills into the sales process Strong presentation skills Supervisory Responsibilities Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements. Physical Demands & Work Environment - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Compensation: $175,000 per year Benefits: SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers – SBM SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.