Why Springbrook: Springbrook Software is the leader in cloud-based ERP and payments software for local municipal governments and special districts. For over 30 years, Springbrook has set the industry standard for how small and medium-sized municipalities and utility districts operate with high efficiency, transparency, and security. More than 1,000 organizations rely on our solutions to manage finances, payroll, utility billing, and citizen payments. Our growing payments portfolio-including Xpress Bill Pay, Next Bill Pay, and PathPoint PayFac-is a critical driver of customer value and company growth. We are focused on delivering modern, secure, and scalable payment experiences while expanding our ecosystem to unlock new opportunities across the financial workflow. We foster a culture of performance, accountability, and collaboration where leaders are empowered to drive meaningful impact. If you are motivated by shaping payments strategy and delivering measurable business outcomes in a mission-driven market, we'd love to hear from you. Where You Fit: We are seeking a Senior Director of Product Management for Payments to lead the strategy, performance, and evolution of Springbrook's payments portfolio. This is a strategic, market-facing leadership role responsible for aligning product direction with business outcomes such as revenue growth, attach rate expansion, customer retention, and gross margin improvement. You will define and execute the payments strategy across our portfolio and play a key role in expanding Springbrook's payments ecosystem into adjacent areas and delivering differentiated value through ERP integration. This role requires deep expertise across the payments value chain and experience serving SMB and mid-market customers. This position is available for remote work. Responsibilities: Market & Portfolio Strategy - Define and drive the product strategy for Springbrook's payments portfolio, including Xpress Bill Pay, Next Bill Pay, Civic Pay, QPay, and PathPoint PayFac - Evaluate and optimize the portfolio, including rationalization and migration strategies across acquired and legacy platforms - Maintain deep understanding of the competitive landscape in GovTech payments and identify opportunities for differentiation and growth - Develop data-driven business cases to inform product investments, platform strategy, and prioritization Payments Ecosystem Expansion - Identify and evaluate opportunities to expand Springbrook's payments ecosystem beyond current offerings, including AP payments, disbursements, and embedded financial capabilities - Partner cross-functionally to define build, buy, or partner strategies - Support development of new monetization opportunities tied to expanded payments capabilities Business Outcomes & Performance - Drive alignment between product strategy, roadmap and key business outcomes, including revenue growth, ERP attach rates, retention, and gross margin - Define, track, and report on KPIs across the payments portfolio - Partner with finance and leadership to support pricing strategy, forecasting, and ROI analysis Product Leadership & Execution - Lead and develop a team of product managers, establishing a high-performing and accountable product organization - Ensure roadmaps are market-informed, customer-driven, and aligned with strategic priorities - Partner closely with engineering, design, and delivery teams to execute effectively and deliver high-quality outcomes - Promote a data-driven, outcome-oriented approach to product development ERP Integration & Experience Strategy - Partner closely with ERP product and UX teams to deliver deeply integrated, seamless payment experiences across Springbrook's platform - Identify and drive new product capabilities and embedded payment experiences that increase payments adoption and generate incremental revenue - Ensure payments are tightly integrated with core ERP workflows (e.g., billing, receivables, permitting, licensing) to maximize usability and attach rates Customer Adoption & Growth Strategy - Define and execute strategies to increase electronic payment adoption among municipalities and utilities, including migration from in-person and mail-in payments - Develop product and experience strategies that encourage citizen enrollment in online and digital payment channels - Partner with go-to-market teams to drive behavioral change, improve conversion, and increase utilization of digital payments Customer & Go-To-Market Alignment - Serve as a senior voice of the customer, ensuring products meet the needs of municipalities, utilities, and SMB/mid-market organizations - Partner with sales, marketing, and customer success to drive adoption, positioning, and expansion of payments solutions - Identify opportunities to improve the end-to-end customer payment and financial experience Payments Value Chain Expertise - Apply deep knowledge across the payments value chain (PayFac, acquiring, gateways, processors, risk, compliance, settlement, reconciliation) - Inform strategic decisions on how Springbrook participates in and captures value across the ecosystem - Monitor regulatory, compliance, and security trends (PCI DSS, NACHA, etc.) Operational Excellence - Drive continuous improvement across product processes, prioritization, and cross-functional alignment - Maintain awareness of Springbrook security and privacy policies - Report any security incident or suspected security incident to the Springbrook Incident Response Team Required Qualifications: - 12+ years of product management experience, including leadership roles in payments, fintech, or SaaS - Strong experience in market-oriented product management, including competitive analysis, opportunity sizing, and business case development - Expertise across the payments value chain, including PayFac or merchant acquiring models - Proven ability to tie product strategy to measurable business outcomes (growth, retention, attach rate, margin) - Experience leading product teams and driving execution across complex, multi-product environments - Experience working cross-functionally with senior stakeholders across finance, sales, engineering, and operations - Excellent communication, influencing, and presentation skills Desired Qualifications: - Experience building and scaling payments products for SMB and mid-market customers - Experience in GovTech, municipal software, utilities, or regulated industries - Experience expanding payments capabilities into AP payments, disbursements, or embedded finance - Familiarity with ERP-integrated payments and financial workflows - Strong financial acumen, including pricing and margin optimization Additional Information: - Some travel may be required - Applicants must have the unrestricted ability to work in the United States (sponsorship will not be offered) Equal Opportunity Statement: Springbrook Software is an Equal Opportunity Employer. Springbrook does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin

• Serve as the HCI Lead for an assigned Business Unit, partnering closely with BU Medical Affairs and other relevant stakeholders to identify priority customer and care gaps aligned to BU strategy and healthcare system need. • Lead the strategy, design, implementation, management, and scale-up of collaborative non-grant healthcare improvement initiatives for the assigned BU. • Support the impact of grant-supported HCI initiatives by identifying opportunities for scale-up, broader dissemination, publication, and practical application where appropriate. • Ensure HCI initiatives are designed with clear objectives, meaningful implementation and outcome measures, and a focus on measurable impact for patients, providers, and healthcare systems. • Help identify where healthcare improvement approaches are most likely to create meaningful change in care delivery, patient outcomes, provider behavior, or healthcare system performance.

Director, Talent Insights & Analytics College Board - Global Strategy & Talent Location: This is a remote role. Candidates who live near CB offices may choose to work remotely or in a hybrid model (Tuesday/Wednesday in office). All employees are expected to travel occasionally for in-person business needs. Role Type: This is a full-time position. About the Team At College Board, the Talent team is the engine behind our people, who in turn power our mission to positively impact millions of students worldwide. We are a dynamic, mission-driven group dedicated to supporting and enabling our nearly 2,000 employees to do the most meaningful, high-impact work of their careers. As the world of work evolves rapidly, the Talent team plays a critical role in helping College Board adapt with clarity, consistency, and purpose. Guided by a clear philosophy, we design with the end user in mind, use data to solve real problems, innovate thoughtfully, and communicate directly and honestly. Our work is grounded in building high-performing teams, fostering strong and accountable leadership, and creating the conditions for every employee to thrive. This role sits within the Central Talent team which serves as the operational and strategic backbone of the Talent organization - driving alignment, communication, data, and systems that enable the entire function to operate effectively and deliver on our strategy. About the Opportunity College Board is raising the bar on leadership, performance, and organizational clarity while simplifying the systems that support our people. The Director, Talent Insights & Analytics plays a critical role in helping leaders make better people decisions by delivering clear, trusted, and action-oriented insights. Success is defined by a small number of high-impact dashboards, analyses, and recommendations that leaders return to and use regularly, while strengthening the Talent team’s use of data. This is a hands-on leadership role. The Director is expected to personally shape dashboards, analyses, and executive narratives, while partnering closely with Talent leaders and senior stakeholders to ensure insights are used and returned to often. This role blends systems thinking, deep analysis, and executive storytelling. It is ideal for a leader who knows when to go deep, when to simplify, and how to help others use data well. In this role, you will Deliver Executive Dashboards and Decision-Shaping Insights (50%) - Design and deliver core executive dashboards that integrate key people metrics (e.g., performance, engagement, hiring, retention). - Ensure dashboards are actively used in regular leadership discussions (monthly or quarterly) and support real decisions. - Pair dashboards with concise executive summaries that clearly answer: What’s happening? Why does it matter? What should we do next? - Translate complex data into clear recommendations, not just observations; help leaders move from discussion to decision. - Maintain strong discipline around scope, prioritizing repeatable insights over one-off or bespoke requests (approximately 20% custom work). Strengthen Talent Team Impact Through Targeted Analysis (25%) - Conduct analyses that help the Talent team improve how it operates and delivers value. - Use performance data, feedback data (e.g., 360 feedback), and other people insights to identify opportunities to improve leadership effectiveness and talent practices. - Partner with Talent leaders to translate findings into practical changes to tools, processes, or ways of working. - Serve as a thought partner on how data should be interpreted and used in Talent decisions. Lead Focused Enterprise-Wide People Analyses (15%) - Conduct deep-dive analyses of large people datasets (e.g., engagement survey results, performance patterns, manager effectiveness, attrition). - Synthesize findings into insights that add context and clarity beyond standard reporting. - Support talent reviews and workforce discussions by helping to ground conversations in shared evidence and clear implications. Support Core Organization-Health Metrics (10%) - Help define and maintain a focused set of organization-health indicators that Talent and leaders can use consistently. - Clarify how metrics are intended to be used and where they add the most value. - Improve alignment between Talent metrics, Elevate CB priorities, and enterprise outcomes. - Reduce reporting noise by simplifying and aligning people metrics where possible. ​ About You You are a strong analytic and systems thinker with excellent judgment and the ability to influence senior leaders through clarity and evidence. You care deeply about how data is used, not just how it is produced. Exceptional candidates can effectively speak to: - 8+ years of experience in people analytics, workforce strategy, or enterprise analytics roles - A track record of translating complex data into insights leaders trust and act on - Strong systems thinking: knowing what to measure, what to ignore, and how pieces fit together - Experience designing dashboards or metrics that prompt action, not overwhelm - Technical fluency with analytics and BI tools (e.g., Workday data, Tableau/Power BI, SQL) - Curiosity and comfort working with AI-enabled analytics and automation - Strong executive communication and compelling storytelling skills - Experience improving the validity or reliability of performance, feedback, or survey tools - Bachelor’s degree required; advanced degree preferred - Ability to travel 1–2 times per quarter as needed All positions at College Board require - A passion for expanding educational and career opportunities and mission-driven work - Authorization to work in the United States for any employer - Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively.  - Clear and concise communication skills, written and verbal - A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. - A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. - A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. About Our Process - Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. - While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise, a panel interview, a conversation with leadership and reference checks. ​ About Our Benefits and Compensation At College Board, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation - The hiring range for this role is $96,000 - $165,000. - Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. - We aim to make our best offer upfront—rooted in fairness, transparency, and market data. - We adjust salaries by location to ensure fairness, no matter where you live. You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-LinkedIn #LI-Remote #LI-MR1

The Opportunity The Senior Director of Medical Learning acts as the primary strategist for the clinical readiness of Genentech's entire medical organization. The role ensures both home office and field medical teams possess the scientific acumen and digital fluency needed for the "omnichannel pharma" era, championing a continuous learning culture. Key responsibilities include designing compliant curriculum, overseeing a comprehensive learning strategy aligned with the US Medical strategy, and spearheading the field medical onboarding experience. This leader manages the ongoing development journey for the Medical organization, leading a team of Field Training Partners & Squad Trainers and using strategic workforce planning data to prioritize critical skills. The role drives innovation by continuously measuring the learning experience for all employees and integrating digital learning solutions, while collaborating cross-functionally with teams like Marketing, Compliance, and People & Culture. Key Accountabilities - Strategic Leadership and Integration: Serve as the single-threaded leader accountable for the comprehensive training and readiness of all field and home office medical employees, setting strategic direction and ensuring clinical capability development is linked to the organization's long-term imperatives, driving measurable business impact and omnichannel excellence through consulting with Medical and Commercial teams. - Learning Strategy and Execution: Define and lead a multi-year learning roadmap that accelerates the US Medical (USM) strategy, directing a team of partners and trainers to develop clear onboarding frameworks and continually optimizing the new hire and annual field medical learning experience for rapid role proficiency. - Field Readiness and Scalable Infrastructure: Lead senior employees in providing deep technical expertise on Genentech’s portfolio and the healthcare landscape, while directing an ecosystem of learning partners, architects, and technologists to deliver high-fidelity learning products at scale and managing field meeting learning components. - Data, Measurement, and Compliance: Utilize strategic workforce planning data to anticipate and address future skill gaps, partner with Data Science to automate metrics, move toward business impact metrics (Value Realization), and serve as the primary point of contact for internal and external audits and compliance oversight. - Team and Employee Focus: Cultivate a culture of belonging and influence across complex, matrixed dynamics (Governance & Influence) while leading and guiding the team to execute high-quality training, overseeing the development journey (Employee Experience), and collaborating closely with cross-functional partners like Compliance, Marketing, and People & Culture. Management Responsibilities: - Develop and create an inspiring culture and great place to work by leading, acting and living our Operating Principles in all aspects of work, inclusive of employee engagement and promoting a culture of inclusivity and belonging - Responsible for resource management, recruiting, hiring, on-boarding, managing, and leading teams in assigned functional areas through operations strategy, strategic alignment with internal stakeholders, and understanding current and future business needs. - Establishes and clearly communicates team priorities, goals and expectations - Foster collaboration across multiple functions within LSD, CMG, and Genentech to drive alignment and ensure effective implementation of learning solutions - Provide clear direction and focus for the team while ensuring all deliverables for a given priority area are completed, issues are escalated and assess/mitigate risk appropriately - Manage resources in an out of key initiatives as needed to flow talent, ensure ongoing maintenance, drive critical work and assess/mitigate risk Who you are: - You have an advanced clinical degree required (PharmD, MD, PhD, or equivalent) - You have 12+ years in a senior leadership (Director or above) role managing and leading large, diverse teams (including direct and indirect reports) responsible for training delivery and strategy. - Proven experience as a strategic business partner to senior leadership teams. - Demonstrated success in designing, implementing, and optimizing large-scale field employee onboarding programs. - Deep working knowledge of the pharmaceutical/biotech field medical roles (e.g. Medical Science Liaisons) and their compliance requirements. - Extensive experience in product launch training, field readiness, and developing learning strategies for complex therapeutic areas and product portfolios. - Proven ability to leverage AI, technology, data and analytics (e.g., learning KPIs, proficiency metrics, strategic workforce planning data) to drive development strategy and measure business impact. Relocation Benefits are not offered on this posting This role is South San Francisco, CA preferred however is Remote approved The expected salary range for this position based on the primary location of California is $185,700/yr to $345,000/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits #LI-CM4 JA Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.