• Function as the primary contact for technicians who are resolving problems in the field • Use your background in automation to resolve unique and complex problems • Continuously mentor and develop skills of coworkers to empower them in performing repairs • Manage onsite resources during repairs and deployments, including both contractors and Ocado employees • Responsible to participate in completion of HW and SW repairs and updates, including oversight of third party contractors • Devise and call out process improvements, propose detailed solutions, develop documentation and manage implementation of changes • Identify, research, diagnose, and troubleshoot solutions to resolve customer issues • Oversee updates to preventative maintenance schedules and repair procedures • Perform duties at ground level requiring frequent kneeling, squatting, crawling, and working in tight or restricted areas. • Act as a resource for engineering, product, service and sales teams when required • Travel to potential customers sites to complete pre-deployment evaluations and communicate findings to stakeholders • Travel to customers sites to complete and supervise either deployment or removal of hardware • Travel between customer sites to complete hardware and software updates as directed by the operations team • Travel to Kindred offices to assist in hardware project design and implementations

• Provide technical expertise and consultancy at customer sites to commission, troubleshoot, engineer, operate, configure and optimize Compressor Control Corporation products and systems at customer sites. • Advise customers on specific, appropriate product usage. • Use independent judgement, knowledge, and expertise to perform Pre-commissioning activities including system checkout, instrumentation calibration, loop checks, and communication testing. • Test and perform tuning including machinery testing, control loop tuning and troubleshooting within the larger customer process. • Read P&ID’s, Instrument loop diagrams, wiring diagrams and panel layout drawings. • Apply advanced mathematical concepts and operations to effectively complete specific projects and tasks. • Perform thermodynamic calculations and analysis of machine performance. • Provide remote technical support, systems engineering support and troubleshooting. • Transfer technology knowledge to Customer operating and engineering staff through training sessions. • Collaborate with departments cross functionally to support the entire Lifecycle of our products and customer experience. • Complete required administrative tasks (expenses, reports, etc.) and aftermarket support. • Respond to change productively and handle other duties as required. • Follow all company safety policies and procedures.

• Visit customer refineries, chemical plants or fabrication shops for the purpose of assessing the mechanical integrity of the process equipment and verifying conformance to Honeywell UOP, customer and code specifications. • Perform physical inspection requiring climbing up, crawling through and walking on pressure vessels, storage tanks and piping either at the process plant or in fabrication shops. • During plant turnarounds assess equipment condition, issue repair recommendations, verify suitable completion of the repairs, and forecast future repairs or replacement of equipment. • Shop inspections of equipment occur during all stages of fabrication to ensure compliance to UOP Standard Specifications, customer requirements, engineering specifications and all applicable industry codes. • Write reports using UOP’s computer generated forms and effectively present results to the customer at meetings.

Sr. Field Applications Engineer Department: Sales Location: Spain (Madrid) Spain (Remote) Position Summary The Sr. Applications Engineer is responsible for supporting the European Sales team and is responsible for actively driving and managing the technology evaluation stage of the sales process. Working in conjunction with the sales and engineering teams as the key technical advisor and product advocate, the Sr. Field Application Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction. The occupant of this role must evaluate customer technical requirements against approved Electrolyser solutions. If the needs of the customer cannot be met with the approved Electrolyser solutions, the Sr. Field Application Engineer will work with cross-functional teams to find a technical solution meeting customer needs. The ideal candidate for this role must have the ability to gain a firm technical grasp on Plug Power products and technical requirements while also possessing a robust interpersonal skill set enabling effective customer relations and leadership of project teams. Core Duties and Responsibilities - Maintain expert level technical knowledge of Plug Power products and solutions; most notably Electrolyser systems, Fuel Cell systems, Infrastructure and field applications. - Attend meetings with the sales team while lending help with the following: - Articulating Electrolyser systems, Fuel Cell systems, Infrastructure technology and product positioning to both business and technical users. - Listening, understanding and conveying customer requirements. - Assisting the sales team on all application recognition to provide the Fuel Cell systems, Infrastructure and electrolysers solutions as an option that will maximize the benefit for customers. - Help to calibrate expectations for product solution rollouts between customer stakeholders and PLUG project teams. - Respond to functional and technical elements of RFIs/RFPs. - Assist in the development of technical solutions to address specific constraints for customer field applications. - Perform technical/ product training for sales people and customers. - Assist in the design and development of new solutions by gathering feedback related to customer needs and summarizing for customer; work cross-functionally to implement new solutions and new product offerings as the organization evolves. - Negotiate technical scope of contractual discussions with customers and internally to provide best results. - Set up internal teams for non-standard projects and be the interface between customers and engineering to provide project delivery. - Align technical requirements for handover to execution teams. - Perform all other duties as assigned. Education and Experience - Bachelor’s degree in relevant engineering discipline such as electrical or mechanical engineering; Masters degree preferred - 7+ years of relevant work experience in an engineering capacity - Ability to travel up to 50% of the time - Experience within industrial markets (e.g. automotive, aeronautical, oil & gas) - Experience in any of the following spheres of activity is desired: - Hydrogen and/or fuel cells and/or Electrolyser - Industrial gas - Cryogenic Industry - High Pressure Systems (250 Bar and up) - Gas processing and/or dispensing equipment - Oil and Gas, CNG, LNG, etc. - Capabilities in all of the following areas are essential: - Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook. - Strong oral and written communications skills with an emphasis on technical writing - Strong mechanical aptitude and technical problem-solving skills - Uncompromising dedication to quality. - Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels - Demonstrated analytical abilities with strong attention to detail. - Ability to manage complex projects and multi-task effectively. - Excellent follow-through. - Must be driven and self-motivated. - Teamwork oriented and focused. - Fluency in English and Spanish is essential, other languages are greatly appreciated Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway Plug Power is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.