• Build and evolve a design system and component library that scales across rapid experiments without sacrificing consistency, accessibility, or UX quality • Shape frontend architecture patterns that enable AI-assisted development workflows while keeping interfaces reliable, understandable, and easy to iterate • Build right-sized product UX for Labs experiments - from problem exploration and wireframing through rapid prototypes to high-quality beta-ready workflows • Partner deeply with design to translate foundational design principles into codified visual language, interaction patterns, and UX guardrails in reusable primitives and documented standards • Build and own a repeatable experimentation framework (process + tooling) that supports fast prototyping, user feedback loops, and meaningful participation from org-wide contributors • Define graduation criteria for product bets: interface contracts, accessibility baselines, analytics hooks, known limitations, and transition plans • Talk directly with users and internal stakeholders to refine problem framing and validate assumptions early

• Own and evolve our cloud infrastructure on GCP — from identity architecture and access controls to cost optimisation and scalability planning • Lead SaaS lifecycle management across 300+ applications: discovery, governance, license optimisation, and vendor accountability using tools like Torii • Design and maintain our IAM ecosystem (Okta, Google Workspace, Jamf) including SSO/MFA enforcement, provisioning workflows, and identity lifecycle automation • Build and enforce endpoint management policies across a 99% Apple fleet via Jamf and MDM, ensuring security baselines and a great employee experience • Create dashboards and reporting frameworks that give leadership real visibility into our SaaS spend, cloud posture, and asset health • Write production-quality code daily — Python scripts, API integrations, iPaaS (integration Platform as a platform) workflows (Workato or similar), and lightweight internal tools that solve real problems for our team • Build and maintain integration pipelines that connect our SaaS ecosystem: identity provisioning, automated onboarding/offboarding, license reconciliation, and event-driven workflows • Develop internal tooling and dashboards (Google Apps Script, Python, HTML/CSS/JS) that surface actionable data — from AI usage analytics to hardware fleet health and budget forecasting • Shape and execute our internal AI tools strategy — managing adoption, governance, and usage analytics for platforms like Claude, ChatGPT Enterprise, GitHub Copilot, and Cursor • Evaluate and pilot emerging AI capabilities for IT operations — from AI-assisted troubleshooting to predictive SaaS usage and automated compliance evidence collection • Treat Infrastructure as Code as a default: version-controlled configurations, reproducible environments, and CI/CD pipelines for IT automation deployments • Design automation solutions that are clean, maintainable, and built to last — not just clever scripts, but well-documented, testable, production-grade systems • Lead and mentor a team of 5–6 IT engineers — hiring, coaching, mentoring, and creating real career development paths • Elevate your team’s engineering skills through hands-on mentoring: pair programming, code reviews, architecture discussions, and setting quality standards that raise everyone’s game • Build a collaborative engineering culture where the team ships robust IT solutions that internal customers genuinely value • Help IT engineers grow from script-writers into systems thinkers — teaching them to build modular, testable, well-documented automation they’re proud of • Champion open communication and a strong feedback culture — great teams are built on psychological safety, trust, and transparency • Collaborate across the Platform group to align your team with company objectives and ambitious IT maturity goals • Build roadmaps that balance long-term strategic vision (governance frameworks, scalable architectures) with tactical quick wins that deliver immediate value • Partner with Security and Legal to maintain SOC 2 compliance — owning IT controls, evidence collection, and audit readiness • Ensure GDPR and data protection requirements are embedded into every system and workflow your team touches • Lead initiatives that enforce best-in-class governance practices: access reviews, vendor risk assessments, and shadow IT remediation • Embrace an agile “build it and run it” mindset where your team owns what they build, from launch through ongoing security and support • Create a learning environment where experimentation is encouraged and delivery proficiency keeps improving • Lead initiatives that crush manual work, boost efficiency, and raise the bar on governance practices • Be the champion for engineering best practices within the IT function and across the organisation

• As an IT Specialist (m/f/d) in System Integration, you can specialize with us in various areas related to server infrastructure, Azure Cloud Services and Microsoft 365 platform services. • You help make our clients' IT and processes future-proof. • You support the implementation of digitalization projects for our clients, for example when introducing new structures, integrating with the cloud ecosystem, and throughout the entire process. • As part of our IT service management, you ensure the subsequent operation of the new infrastructure. • You independently use downtime for your own professional development and strive to share your knowledge with your colleagues.

• Support and maintain scalable and secure IT infrastructure across cloud (GCP/AWS) and on-prem environments. • Ensure high availability and performance of internal IT systems, applications, and collaboration tools. • Automate provisioning, monitoring, and maintenance processes using modern scripting and orchestration tools. • Manage identity, access, and device management solutions ensuring compliance and security. • Automate repetitive IT and operational tasks using Python, PowerShell, or Bash. • Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or CloudFormation. • Build and manage CI/CD pipelines for infrastructure and application deployments. • Collaborate with development and security teams to optimize DevOps workflows and improve deployment reliability. • Manage and optimize workloads in AWS and GCP environments, ensuring cost efficiency (FinOps alignment). • Implement cloud security best practices in alignment with organizational compliance standards. • Troubleshoot complex issues in multi-cloud or hybrid environments. • Drive automation for provisioning, scaling, and monitoring of cloud resources. • Provide Tier 3-level support for critical IT systems and escalations. • Manage enterprise collaboration platforms (e.g., Google Workspace, Slack, Zoom, Atlassian Suite, CI/CD tools etc.). • Ensure seamless integration between IT tools, systems, and internal applications. • Work closely with global IT teams to maintain consistent service delivery and user satisfaction. • Implement and maintain endpoint and cloud security controls. • Support vulnerability management, patching, and compliance initiatives (SOC, GDPR, ISO, etc.). • Partner with SecOps and FinOps teams to ensure secure, efficient, and compliant infrastructure operations. • Act as a bridge between IT operations, engineering, and business teams to translate technical requirements into practical solutions. • Provide clear documentation, communication, and training for IT processes and automation systems. • Support cross-functional initiatives led by ITOps and collaborate across multiple time zones.