24/7 Crisis Center Case Manager - 100% Remote Full-time: Monday - Thursday 9 pm to 7am EST This role operates on a scheduled shift within a 24/7 coverage model, including nights, weekends, and holidays. Mindoula is a next-generation population health management company supporting individuals with complex behavioral health, medical, and social needs. Using technology to scale the human connection, our multidisciplinary teams provide 24/7 support to underserved populations, helping members stay safe, connected, and engaged in care. As a 24/7 Crisis Center Case Manager, you’ll be a key member of Mindoula’s crisis response team, providing real-time support to members experiencing behavioral health crises. You’ll respond via phone, text, and chat, assess risk, de-escalate crises, develop safety plans, and coordinate appropriate follow-up care—all while working collaboratively within a multidisciplinary team. Compensation: $23.08 to $24.04 per hour ($48,000 to $50,000 a year) based on education and experience What You’ll Do: Crisis Response & Risk Management - Address and manage crises by responding promptly to calls and digital requests using active listening, de-escalation techniques, and crisis management skills to reduce distress and promote safety. - Evaluate risk type and level (e.g. suicidal ideation, self-harm, homicidal ideation, and other safety concerns) in alignment with established risk-stratification guidelines included escalation and contacting emergency services when indicated - Gather essential information (Member identity, contact information, current location, and—when applicable—parent/guardian details) to support a safe and effective response. - Develop collaborative safety plans with the Member, including coping strategies, use of natural supports, linkage to existing behavioral health providers, and clear next steps for maintaining safety. - Ensure safety plans and crisis resources are sent to the Member promptly and ensure timely communication with leadership and documentation as required. Care Coordination & Follow-Up - Coordinate direct transfer and referrals to appropriate levels of care (e.g., internal, outpatient providers, community resources, mobile crisis teams, emergency departments, inpatient facilities, etc.). - Involve Member’s other support network including family members, guardians, and emergency contacts when appropriate. - Complete timely, accurate, and objective documentation of all contacts, risk assessments, safety planning, and follow-up activities in the designated electronic systems. - Participate in debriefs, case consultations and reviews, and quality-improvement activities related to crisis services. - Perform other duties as assigned. Work Environment - Fully remote, professional workspace required - Frequent use of computer and phone systems Join Mindoula and help deliver compassionate, life-saving support when it matters most. Come be part of the solution!

• Works with executors, liquidators, and branch employees to process estate-related settlements • Provides support, guidance and expertise to ensure a positive customer experience during this difficult time • Probes to understand the estate's banking needs and integrates marketing promotions • Completes needs assessments to identify appropriate financial solutions • Handles calls and requests in a professional, efficient manner • Contacts customers, executors, or liquidators to obtain necessary information for the estate file • Keeps up-to-date with consumer needs, industry trends, and the regulatory environment • Collaborates with internal and external stakeholders • May provide training and coaching to junior associates

• Advise and arrange travel for corporate business customers (both individuals and groups) • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations • Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements • Use positive telephone service techniques and act on special customer requests • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels • Support a dedicated client account through rotating shifts across 24/7 operations

Job Description Required Certificates and Licenses: Michigan Teaching Certification Required. Must have a Special Education endorsement. Residency Requirements: This position is virtual and open to residents of the 50 states and Washington, D.C.  Required Certificates and Licenses: Michigan Teaching Certification Required. Must have a Special Education endorsement. Residency Requirements: This position is virtual and open to residents of the 50 states and Washington, D.C.  The Elementary Special Education Teacher is a state certified teacher responsible for delivering specific course content in an online environment. The Special Education Teacher must provide instruction, support, and guidance, manage the learning process, and focus on students’ individual needs as defined by each student’s Individualized Education Program. The Special Education Teacher works actively with students and parents to advance each student’s learning and is also responsible for the compliance documents required in serving students with special needs. This position offers a base salary around $51,000 plus the eligibility of a performance bonus. K12, a Stride Company, believes in Education for ANY ONE. We provide families with an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, Highpoint Virtual Academy of Michigan (HVAM). We want you to be a part of our talented team! The mission of Highpoint Virtual Academy of Michigan (HVAM) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! This is a full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school. Essential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. · Ensure all special education and related services are provided as determined by the IEP team by: · Communicating with parents and applicable related service staff to ensure that students with special needs are receiving the appropriate therapies · Developing compliant IEP’s, progress reports and other state specific required special education documentation · Facilitating and leading collaborative special education meetings such as annual IEP meetings · Using provided resources to ensure accommodations and modifications for students with disabilities such as assistive technology, supplemental curriculum, and accessible text · Make modifications and accommodations to Stride K12 lessons and assessments as specified by the IEP · Ensure inclusion and success of student in the general education classroom · Collect data and work samples to monitor student progress towards Individual Education Program (IEP) goals and objectives · Document all contact with parents and interventions with students · Analyze student data to prescribe remediation and enrichment as needed · Provide rich and engaging synchronous and asynchronous learning experiences for students · Commitment to personalizing learning for all students · Demonstrate a belief in all students’ ability to succeed and meet high expectations · Maintain grade book ensuring student academic integrity, makes student placement and promotion decisions, and alerts administrators to concerns about student performance and progress · Prepare students for high stakes standardized tests · Understand that a primary responsibility is to establish and maintain positive rapport with families and regularly communicates with and responds to students and learning coaches/parents in a timely manner · Support learning coaches/parents with student curricular and instructional issues, as well as basic troubleshooting in a virtual classroom environment that is in line with academy policies and procedures · Ability to travel up to 20% of the time for face-to-face professional development, student testing, and/or as required by the school. MINIMUM REQUIRED QUALIFICATIONS: · Bachelor's degree AND · Active state teaching license AND · Ability to clear required background check OTHER REQUIRED QUALIFICATIONS: · Ability to work collaboratively with other teachers to interpret and produce numeric, tabular, and graphic representations of student data, and use it to drive instructional decisions · Receptive to receiving coaching on a regular basis with administrators · Ability to embrace change and adapt to ensure excellent student outcomes · Proficient in Microsoft Excel, Outlook, Word; PowerPoint · Ability to rapidly learn and adapt to new technologies and teaching platforms · Strong written/verbal communication skills DESIRED QUALIFICATIONS: · Experience working with the proposed age group · Experience supporting adults and children in the use of technology · Experience teaching online (virtual) and/or in a brick-and-mortar environment · Experience with online learning platform Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range. - Exempt (salary): We anticipate the salary range to be $26,104.00 - $68,361.27. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · This position is virtual The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.