Job DetailsJob Location: MI90 Arizona Home Office - Phoenix, AZ 85083Position Type: Full TimeSalary Range: $15.50 - $17.00 HourlyJob Category: Customer ServiceRemote: Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we’re looking for someone like you! Join the Industry Leader Professional, the nation’s top provider of accounts receivable management services, is hiring Credit Representatives right now! We’re revolutionizing the collections industry—one call, text, and chat at a time—and we need compassionate, driven individuals to join us. Why Choose Professional? At Professional, we believe every interaction matters. That’s why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone—delivering top-notch service at every touchpoint. If you’re enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you! Job Details: Position is Full-Time, 40 hours per week, working Monday – Friday, 8 am – 5 pm PST Location: Work from Home (Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas) Work from Home Requirements: Minimum of 1.5 years 1st or 3rd party collection experience. Dedicated, private room in your home that is quiet during work hours. Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC. Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment. You will be required to sign and acknowledge these work-from-home requirements. Must have a personal cell phone to install a security application. Must be present in virtual work environment via company provided webcam during all working hours. Must be meeting minimum performance levels and KPI’s. What Will You Be Doing as a Credit Representative? Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text. We will train you to take inbound and outbound call with utmost professionalism and courtesy. Negotiate and set-up payments. Navigate cutting edge Customer Relationship Management (CRM) software Learn negotiation and sales techniques applicable to all industries Negotiate payment agreements, resolve customer concerns and help consumers get out of debt. General computer skills are required with the ability to navigate multiple screens and type 25 words per minute Good decision making skills are required. Top Reasons to Join Our Team: A stable organization offering an exciting yet challenging employment opportunity, Growth potential, both personally and professionally. Comprehensive training to set you up for success. A supportive, dynamic team environment and Company Culture. The chance to make a meaningful impact by helping people navigate tough times. Great benefits (health, dental & vision Insurance) with the Employee only cost share is $206.76 per month and eligible the 1st of the month following 60 days. We offer a traditional 401k/Roth Plan with discretionary matching. Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment) Paid Volunteer and Community Outreach Program that allows you to ‘help others’ in the community, Compensation begins at $15.50-$17.00 per hour, depending on experience, plus commission. See what it's like to work at Professional Credit by visiting our website at and checking out our video at: http://professionalcredit.com/index.php/careers Apply today and start making a difference with Professional! EOE/DFW Qualifications

Launch Your Career with Cook Systems Since 1990, Cook Systems—a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent. At Cook, you’ll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off! Summary The Vulnerable Populations Coordinator (VPC) serves as a key liaison within the Healthcare Coalition (HCC) and Regional Health Department to improve preparedness, response, and recovery for at-risk populations disproportionately impacted by disasters and public health emergencies. The VPC supports outreach, planning, training, and response initiatives that reduce health disparities and advance health equity across the region. Responsibilities - Coordinate with Healthcare Coalitions (HCCs), healthcare facilities, and community organizations to integrate the needs of vulnerable populations into all phases of emergency preparedness and response. - Develop, implement, and maintain partnerships with long-term care, hospice, home health, dialysis, assisted living, behavioral health, and other providers serving vulnerable groups. - Provide ongoing support for vaccination efforts and infectious disease response, including planning and operating Points of Distribution (PODs). - Deliver regular training and technical assistance on the Healthcare Resource Tracking System (HRTS) and Patient Bed Matching (PBM); serve as the regional SME for PBM. - Maintain coalition contact lists, inventories, and preventive maintenance logs for coalition-owned assets. - Develop and update resource lists of agencies and vendors that support vulnerable populations (e.g., medical equipment providers, food banks, housing services, NGOs). - Facilitate outreach and host quarterly meetings with population-specific partners to enhance preparedness and participation in HCCs. - Collaborate with government agencies, NGOs, and local coalitions (health councils, LEPCs, drug coalitions, etc.) to strengthen community-wide engagement. - Support regional exercises and contribute to After-Action Reports/Improvement Plans that address gaps for vulnerable populations. - Assist with reporting requirements, data management, and compliance with ASPR HPP and CDC PHEP program guidance. - Aid during emergencies and disaster activations, including logistical and response support to the RHC and HCC. - Additional duties as directed by RHC’s / ERCs. Required Skills - Knowledge of public health, emergency preparedness, and healthcare system operations. - Understanding of social vulnerability and access/functional needs considerations in disaster planning. - Ability to develop and deliver training programs for diverse stakeholders. - Strong skills in communication, facilitation, and relationship building across multiple sectors. - Proficiency with Microsoft Office Suite, HRTS, PBM, and other preparedness platforms. - Capacity to manage coalition data, reporting, and preventive maintenance schedules. Qualifications - Bachelor’s degree in Public Health, Emergency Management, Healthcare Administration, Information Technology, or a related field (Master’s preferred). - Minimum of 2–3 years of experience in public health, healthcare preparedness, emergency management, or community outreach. - ICS 100, 200, 700, 800 (required); ICS 300/400 preferred within 24 months of hire. - Valid TN driver’s license; ability to travel regionally and statewide. #Ll-Remote Why Work with Us At Cook Systems, we don’t just offer jobs—we build futures. Our people are at the heart of everything we do, and we’re committed to supporting you with benefits that deliver real security, flexibility, and growth from day one. - Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation’s largest provider networks, you’ll have quality care wherever life takes you. - Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters. - Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way. - Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard. - Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation. At Cook Systems, you’re not just an employee—you’re part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let’s build the future together at Cook Systems. #IND1

The Accounts Receivable Analyst is responsible for ensuring accurate, timely application and reconciliation of premium payments for insurance products. This role is integral to maintaining financial integrity, supporting audit requirements, and delivering operational excellence. The ideal candidate has strong attention to detail, communication skills, and experience working with third-party administrators (TPAs), vendors, and internal partners. Key Responsibilities - Apply Premium Payments: Accurately process and apply payments, reaching out for backup worksheets, correcting backup documentation, and sending variance correspondence. - Return Premium Disbursements: Handle all disbursement transactions for returned premiums, ensuring compliance and proper documentation. - Variance Reporting & Reconciliation: Prepare and analyze variance reports to reconcile incorrectly applied premiums; send variance communications for short or overpayments to TPAs; maintain detailed journal notes of all corrections. - Premium Adjustments: Process premium backouts and reapplications due to Policy Administration system changes. - Vendor & ACH Setup: Initiate and process ACH setups for new vendors and accounts, ensuring correct procedures and authorizations. - Email Management & Communication: Assist and respond to queries from the Skyward team and TPAs; manage a high volume of daily working emails; maintain an organized premium payment email folder. - Audit Support: Collect and prepare backup documentation for internal and external audits; assist in auditor requests and compliance checks. - Regulatory Reports: Generate and distribute annual 5500 – Schedule A reports as required. - Folder & Document Management: Create and manage daily/monthly cash reconciliation folders, including organizing backup worksheets from TPAs for audit purposes. - Process Improvement: Identify and suggest process optimizations for greater efficiency and accuracy in AR functions. Additional Responsibilities - Support month-end and year-end closing activities. - Maintain comprehensive AR records in accordance with company policy and insurance regulations. - Collaborate cross-functionally with Finance, Underwriting, Claims, and IT teams to resolve billing issues. - Track key AR metrics and report on status, trends, and outstanding items. - Provide training support to team members as needed. - Assist with special projects and ad hoc assignments as delegated. Qualifications - Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience). - 2+ years in accounts receivable, insurance billing, or similar role preferred. - Thorough knowledge of AR processes, reconciliation, and regulatory reporting (insurance industry experience a plus). - Proficiency with accounting systems, Excel, and document management tools. - Strong written and verbal communication skills. - Excellent organizational skills and attention to detail. Skills - Data analysis and reconciliation - Problem-solving mindset - Ability to manage multiple priorities in fast-paced environment - High degree of integrity and confidentiality - Customer service orientation Compensation & Benefits The applicable base salary for this opportunity is $60,000 - $75,000. The base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. In addition to the base salary, this opportunity may be eligible for performance-based incentives.​ We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition and professional certification assistance, 401k savings, elective participation in the Employee Stock Purchase Program, paid time off, paid holidays, and child bonding leave, as well as other employee assistance.

• Coordinates with learners to maintain on-time payments of tuition and fees. • Posts payments from all funding sources in to the ledger. • Posts relevant fees manually into the student information system (SIS). • Updates learner accounts to reflect refunds. • Manage and process learner ledger credits through stipend payments. • Updates the SIS to reflect payments and ensure accuracy of the ledger. • Participates in the successful implementation of other functional projects as they arise.