• Coordinates with learners to maintain on-time payments of tuition and fees. • Posts payments from all funding sources in to the ledger. • Posts relevant fees manually into the student information system (SIS). • Updates learner accounts to reflect refunds. • Manage and process learner ledger credits through stipend payments. • Updates the SIS to reflect payments and ensure accuracy of the ledger. • Participates in the successful implementation of other functional projects as they arise.

Role Description We are seeking a driven and detail-oriented Accounts Receivable Specialist to join a fast-paced finance team. This role is ideal for someone who thrives in high-volume environments, is highly analytical, and takes ownership of their work. You will play a key role in managing the full accounts receivable function, ensuring timely collections, accurate reconciliations, and maintaining strong client relationships. Duties & Responsibilities - Manage the end-to-end accounts receivable process - Perform high-volume account reconciliations quickly and accurately - Monitor outstanding balances and follow up on overdue accounts - Allocate payments and resolve discrepancies efficiently - Maintain accurate financial records and reporting - Collaborate with internal teams to resolve billing or account issues - Work towards and consistently meet collection and performance targets - Ensure compliance with company policies and strong ethical standards Qualifications - Relevant finance or accounting qualification - Proven experience in an Accounts Receivable role - Strong reconciliation experience in a high-volume environment - Tech-savvy with experience in systems such as NetSuite, Zendesk, Salesforce, Versapay, and Slack - (Candidates without direct system experience must be eager and confident in learning new tools) - Target-driven with a results-oriented mindset - Strong analytical and problem-solving skills - High level of integrity and strong work ethic - Ability to work efficiently under pressure and meet deadlines - Self-motivated, proactive, and a “go-getter” attitude Work Environment - Fast-paced, high-volume environment - Requires strong attention to detail and the ability to work at speed without compromising accuracy - Collaborative team culture with a focus on performance and continuous improvement Benefits - Remote International position

Role Description The Accounts Receivable Team Lead, in collaboration with the rest of the Revenue Cycle Department, is responsible for monitoring and managing accounts receivable and billing activities for full AR inventory resolution. The Accounts Receivable Team Lead’s responsibilities include: - Daily oversight of team members and their associated activities. - Following up on unpaid claims and obtaining proper payer claim status. - Billing and re-billing of claims. - Credit balance resolution. - Denial management. - Claim underpayment resolution based upon payer contract terms. - Following up on aging accounts. - Maintaining up-to-date account information. - Supervising day-to-day clerical activity in the accounts receivable area. - Ensuring accurate, complete, and compliant billing and collection information. - Providing supplemental training as needed. - Performing the same duties as team members when needed. - Providing Quality Assessment feedback and ensuring individual and process improvement. This is a fully remote position. What this role entails: - Plans, supervises, and coordinates all activities of the accounts receivable area regarding billing and collections. - Coordinates the workflow and ensures deadlines are met with available resources. - Implements, enforces, and maintains established departmental policies, procedures, and objectives. - Ensures Quality Assurance/Assessment feedback is reviewed and shared with both the team and individual team members. - Ensures that all electronic claim submission and electronic reimbursement issues are addressed. - Perform additional duties as assigned. Qualifications - Associate's degree in business administration, accounting or related field preferred with 3 years of experience in medical office, hospital, and/or ASC settings of accounts receivable oversight. - High school diploma or equivalent required with 5 or more years of experience in healthcare accounts receivable management. - Prior experience in a team lead or supervisory role preferred. Benefits - Free Health Coverage: Options for family coverage, including FREE medical, dental, and vision plans for full-time employees. - Family Building Support: Comprehensive fertility benefits, adoption assistance, and surrogacy support. - Paid Parental Leave: Generous maternity, paternity, and partner leave. - Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays. - Retirement Ready: 401(k) plan with a competitive company match and full vesting after 2 years. - Lifestyle Spending Account: Company-funded account for expenses that boost well-being. - Health Savings Account (HSA): Regular employer contributions if eligible. - Rewards for Connections: Employee Referral Program for extra earnings. - Growth Opportunities: Continuing education reimbursement and dedicated time off for professional development. - Premium Calm Health Subscription: Free premium subscription to support mental wellness. - Emotional & Work-Life Support: Access to emotional well-being and work-life resources through the Employee Assistance Program (EAP). - Extra Peace of Mind: Additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance.

• Contact customers via phone, email, and written communication to collect overdue payments • Follow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepancies • Research and resolve payment discrepancies, ensuring accounts are accurate and up to date • Apply customer payments and maintain accurate financial records • Process credit card payments, issue credits, and make account adjustments as needed • Negotiate payment plans when appropriate to support collections efforts • Respond to inbound calls, answer questions, and route inquiries as needed • Perform data entry and maintain detailed account documentation • Collaborate with internal teams such as Sales, Billing, and Customer Service to resolve account issues • Support continuous improvement of collections processes and workflows