• provide technical support for sales team • collaborate with internal teams to develop solutions

• Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc. • Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies. • Prepare and conduct product demonstrations for customer visits and equipment evaluations. • Visit customer sites to provide technical support and deliver training. • Troubleshoot failures and abnormal situations in the field. • Collect and analyze field failures and abnormalities and provide feedback to the development team. • Help design engineers reproduce and troubleshoot problems. • Participate in resource allocation and hardware maintenance to support different sales and business development activities. • Help drive future product development. • Travel requirements – 50%; frequent travel for meetings, events, and demonstrations.

Role Description We’re looking for a highly data-driven Sales Engineer who sits at the intersection of Sales and Marketing. This role is responsible for transforming ongoing research, perception, and brand data into compelling stories, outbound-ready content, and insight-led activations that strengthen our brand, elevate our sales team’s presence, and drive revenue. You’ll work closely with Sales, Marketing, and Research to ensure our data shows up consistently and credibly in-market across our brand LinkedIn presence, sales engagements, executive materials, and live events. This is a hands-on role for someone who loves digging into data, crafting narratives, and using modern AI tools to move quickly from insight to impact. What You’ll Do - Sales Enablement & Deal Support - Partner with Sales to develop insight-led presentations, pitch decks, and customer-facing materials. - Equip sales teams with research-backed narratives, data points, and visual assets for outbound, inbound, and executive conversations. - Support strategic deals by pulling custom insights and translating complex data into clear, compelling value stories. - Create short-form narratives, email copy, Loom walkthroughs, and supporting materials for active opportunities and partner conversations. - Brand & Social Presence (Company + Sales) - Own and support insight-led content for the company’s LinkedIn presence in close collaboration with Marketing. - Translate ongoing brand, perception, and reputation data into social-ready narratives, POVs, and visual concepts. - Enable sales leaders and reps to build their personal and professional LinkedIn presence using company research and insights. - Adapt insights appropriately for different channels, including brand social, executive social, outbound sales content, and event promotion. - Research, Data & Insight Translation - Dive into internal and external research tools to uncover perception shifts, trends, and compelling data stories. - Synthesize complex datasets into clear, persuasive insights tailored to sales conversations, social media, executive audiences, and live presentations. - Act as the bridge between raw research and polished storytelling that can be reused across sales, marketing, and events. - Events, Conferences & Activations - Support the development of insight-led storytelling for: - Conference presentations and keynote sessions - Panel appearances and sponsored talks - On-site activations and experiential moments - Partner and sponsorship content - Translate tracker, perception, and research data into visual and narrative assets used in: - Slide decks and talk tracks - On-site and experiential materials - Event landing pages and microsites - Social promotion before, during, and after events - Partner with Marketing to ensure events reinforce brand positioning in creative, differentiated ways. - AI-Enabled Content Development - Use modern generative AI tools as a core part of your workflow to: - Summarize perception shifts and research findings - Generate first-draft narratives and social content from data - Script Loom videos and walkthroughs for sales and partners - Adapt messaging for different audiences and channels - Develop visual and experiential concepts for events - Accelerate presentation, sales material, and content development - Cross-Functional Collaboration - Serve as connective tissue between Sales, Marketing, and Research to ensure alignment on message, narrative, and execution. - Contribute to messaging frameworks and ensure consistent insight-led storytelling across channels. - Bring a test-and-learn mindset to how we show up in-market, including experimentation with new formats, AI workflows, and activation ideas. Qualifications - Strong analytical and data storytelling skills; comfortable working directly in research and insight tools. - Ability to translate data into compelling narratives, visuals, presentations, and social content. - Experience supporting sales teams with enablement content, value storytelling, or technical narratives. - Comfort owning brand LinkedIn or social content in a B2B environment. - Strong collaboration skills across Sales and Marketing. Requirements - Data-driven, curious, and detail-oriented. - Creative thinker who enjoys finding unique ways to express insights and ideas. - Comfortable owning projects end-to-end—from research to narrative to execution. - Confident communicator who can influence without authority. Bonus Points - Regular use of generative AI in day-to-day workflows. - Strong understanding of how to turn research and data into effective prompts. - Background in sales engineering, solutions consulting, revenue enablement, or product marketing. - Experience supporting social thought leadership, conferences, or event activations. Compensation In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation for this role is $80,000-95,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity. Role We are looking for a Senior Sales Engineer to join our team located in either New York City or New Jersey. This role will report to the Sales Engineering Manager for the Americas Field Sales team. You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points. What you’ll do (Role Expectations) - Overseeing the technical sales process - Running Proof of Value from start to finish, as the technical and industry expert - Collaborating and supporting internal Zscaler teams Who You Are (Success Profile) - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. - You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success. - You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction. - You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand. What We’re Looking for (Minimum Qualifications) - Bachelor's Degree or equivalent experience - 5 to 8+ years of experience as a Sales Engineer or Systems integrator - Knowledge of network security technologies What Will Make You Stand Out (Preferred Qualifications) - Industry certifications including CCNP, JNCIP, PCNSA , CISSP, or CCSP - Experience working with large enterprise and major accounts #LI-remote #LI-BG2 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $154,875—$221,250 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.