Role Description The Admin Assistant - Hourly (Full and Part-Time) is responsible for various administrative tasks including: - Answering general telephone calls into the office and distributing these calls to the appropriate personnel. - Greeting and triaging the needs of office visitors. - Creating new customers and updating current customers in our system. - Opening and coding mail. - Reviewing warranty returns. - Providing general office administrative support. Responsibilities include: - Answering incoming phone calls and ensuring they are resolved or directed appropriately. - Greeting walk-in guests and appointments, directing them to the appropriate party. - Sorting, coding, and distributing incoming mail accurately and timely. - Updating warranty returns into the database. - Contacting current customers to update information and forwarding leads to the sales department. - Updating CRM software and Store Locator with accurate customer information. - Managing office administration and coordination related to facility appearance, maintenance, and office security. - Creating and maintaining spreadsheets and documents related to the business needs of the office. - Managing office inventory and ensuring regular office supplies are ordered and available. - Supporting the Director of Operations and Management Staff with various tasks and projects. Qualifications - High School diploma or GED. - 1-3 years of directly related experience. Requirements - Excellent customer service skills. - Organizational, time management, and multitasking skills required. - Reliable, conscientious, and dependable; follows through on commitments. - Ability to troubleshoot issues and recommend solutions. - Proficient with MS Office (Word, Excel, Outlook) and Adobe; experience with Shopify and Capsule is helpful. - Experience with phone, scanning, and electronic related software with the ability to maneuver through basic computer-based applications.

Role Description AgilePQ is in need of a master multitasker with excellent communication skills and a positive attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and being a helpful and positive presence in the workplace in general. - Filing, generating reports and presentations, setting up meetings, and reordering supplies. - Providing real-time scheduling support by booking appointments and preventing conflicts. - Making travel plans, such as booking flights, renting cars, and making hotel and restaurant reservations. - Screening and routing calls to the appropriate party. - Using computers to generate reports, transcribe meeting minutes, create presentations, and conduct research. - Welcoming and assisting visitors. Qualifications - An associate's degree in a related field is required. - Prior administrative experience is required. - Excellent computer skills, particularly in typing. - Pay close attention to the details. - Multilingualism may be desirable or required. - Desire to be proactive and to make others' lives better. Benefits - Health insurance - Vision insurance - Dental insurance - Flexible schedule - Paid time off Company Description

Role Description We are looking for an organized and detail-oriented Mailroom Clerk to manage our mail operations. In this role, you will handle the sorting, processing, and distribution of incoming and outgoing mail, ensuring timely and accurate delivery across the organization. - Receive, sort, and distribute incoming mail and packages to appropriate departments or individuals. - Prepare and process outgoing mail, including labeling, packaging, and postage. - Operate mailroom equipment, such as postage meters, scanners, and copiers. - Maintain accurate records of all incoming and outgoing deliveries. - Manage inventory of mailroom supplies and reorder as needed. - Coordinate with courier services for special deliveries and pickups. - Ensure the mailroom is organized, clean, and fully functional. - Assist with general office duties and administrative tasks as required. Qualifications - Strong organizational skills and attention to detail. - Ability to lift and carry packages up to 30 lbs. - Familiarity with mailroom equipment and shipping software is preferred. - Basic computer skills and proficiency in Microsoft Office. - Excellent communication and time-management skills. - Reliable, punctual, and able to work independently.

Role Description Our client is seeking a Virtual Assistant to provide reliable administrative and operational support remotely. This role requires a blend of organizational skills, communication ability, and tech-savviness to handle a wide variety of tasks including scheduling, correspondence, data entry, and project support. The Virtual Assistant ensures daily operations are smooth, deadlines are met, and the client is free to focus on higher-value priorities. Responsibilities - Administrative Support: - Manage calendars, schedule meetings, and coordinate calls. - Draft and send correspondence (emails, memos, documents). - Prepare meeting notes and track follow-up tasks. - Data & Document Management: - Enter, update, and maintain records in spreadsheets, CRMs, or project systems. - Organize and manage digital filing systems (Google Drive, Dropbox, SharePoint). - Prepare reports or summaries for client review. - Research & Task Execution: - Conduct online research (competitors, vendors, market information). - Compile findings into organized summaries or presentations. - Support small projects and ad hoc requests. - Customer & Vendor Support: - Respond to basic client inquiries or route them to the right team member. - Manage vendor communications and follow up on outstanding items. - Operations & Project Support: - Assist with invoicing, expense tracking, and light bookkeeping (if required). - Help maintain project plans and update task management systems (Trello, Asana, Notion, Monday.com). Qualifications - Organized multitasker who thrives on variety. - Strong written and verbal communicator. - Comfortable learning and using new tools quickly. - Discreet, reliable, and proactive in anticipating needs. Requirements - 1–2 years of administrative or virtual assistant experience. - Proficiency in Microsoft Office and Google Workspace. - Strong time management and organizational skills. - Reliable internet and ability to work independently. Ideal Experience & Skills - Experience with CRMs (HubSpot, Salesforce, Zoho) or project management tools (Asana, Trello, Notion). - Familiarity with invoicing, bookkeeping, or light finance support (QuickBooks, Xero). - Background supporting entrepreneurs, startups, or remote-first teams. - Multitasking across multiple clients or executives simultaneously. What Does a Typical Day Look Like? A Virtual Assistant’s day revolves around keeping operations organized and providing responsive support. You will: - Check calendars and inboxes, responding to urgent emails or scheduling requests. - Update records in CRMs, spreadsheets, or shared drives. - Prepare documents or presentations for meetings. - Conduct light research for projects or upcoming initiatives. - Follow up with vendors or clients to ensure tasks are completed. - Wrap up the day by reviewing to-do lists, sending status updates, and preparing next-day priorities. Key Metrics for Success (KPIs) - Tasks completed accurately and on time. - Calendar and inbox management efficiency (no missed appointments, timely responses). - Positive feedback from clients and stakeholders. - Organized, accurate records and documentation. - Responsiveness and availability within agreed service windows. Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., manage a mock inbox/calendar or compile a short research summary) - Client Interview with Hiring Manager/Executive - Offer & Background Verification