• Provide support to the department you are assigned with various tasks. (Pre-Litigation). • Set up claims and follow up on coverage and policy limits. • Draft LORs. • Send Welcome Letters to clients. • Relabeling file documents and securing clean client records. • Order Police Reports. • Request Med Pay. • Disengagement letters to providers / clients (using template and with attorney approval). • Order medical records & bills. • Send medical referrals. • Generate disbursement sheets. • Send Open Records Requests to Police Department (using template) and Non-Spoliation Letter (using template). • Handle case load (Cases with attorney supervision). • Provide support for the attorney's case load. • Handle client communication.

• Provide on-platform virtual behavioral health care to adolescents and young adults • Deliver prevention, wellness promotion and psychoeducation through structured coaching sessions • Assist with warm handoffs to Care Coordinators & support case management • Offer Behavioral Health/ Wellness Coaching interventions • Develop individualized care plans to effectively goal set and action plan for positive behavioral change • Conduct risk assessment and mitigation • Address determinants of positive mental health • Support users in identifying problem areas, obstacles, and actionable steps towards wellness goals • Deliver drop-in and single-chat wellness coaching • Provide warm handoffs to Care Coordination Team and support with case management • Facilitate goal-setting based on immediate individual needs • Conduct mental health & wellness screenings and progress monitoring • Identify users experiencing or at risk of social, emotional, or behavioral difficulties • Conduct risk assessment and mitigation • Support users experiencing crisis and facilitate referrals as needed • Moderate journals, goals, and user-submitted content in line with policy and compliance standards • Conduct risk assessment through written content • Encourage safe engagement relevant to presenting issues • Attend and actively participate in clinical supervision • Complete all mandatory in-house training and professional development • Attend team and performance management meetings • Maintain accurate and timely records according to Kooth policies • Support operational processes to ensure consistent service delivery • Liaise with other professionals as needed around safeguarding and care concerns • Maintain certification or licensure (as applicable)

• Serves as a messenger and conveyor of faith, mission, and purpose • Interacts with companies, their employees, and the community • Makes brief visits to company worksites to interact with employees • Visits employees or immediate family members where care can be expressed • Provides referral service and acts as coordinator for specialized assistance • Assists in the planning and conduct of funerals for employees or immediate family members • Provides post-termination care for laid-off or terminated employees • Participates in new employee orientation to explain the Employee Care Service

• Serves as a messenger and conveyor of faith, mission, and purpose • Interacts with companies, their employees, and the community in a manner that exhibits character through personal and spiritual disciplines • Makes brief visits to company worksites regularly (usually weekly) to interact with employees to build a relationship of trust and friendship motivated by the Chaplain’s deep Christian faith • Visits employees or immediate family members wherever care can be expressed and help given: hospitals, nursing homes, funeral homes, family residences, or other sites • May provide confidential pastoral discussions for problem issues of employees and their immediate family members • Provides referral service and acts as coordinator for specialized assistance to employees and/or immediate family members with specific needs • May assist in the planning, conduct or attend funerals for employees or immediate family members • Works with companies to serve notifications of death and serious injuries to families and other employees, encouraging those impacted by various tragedies • May provide post-termination care for laid-off or terminated employees in order to foster a smooth transition to another work environment • May facilitate, but not lead, spiritual enrichment activities • Provides, as appropriate/requested, literature and other resources to assist company employees with life issues • Participates in new employee orientation to explain the Employee Care Service and the role of the Chaplain Team