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Deel is a financial services company that has developed a payroll system for remote teams, connecting localized payments and compliance in the convenience of one platform. The priv
Benefits Administrator
Location
Mexico
Posted
71 days ago
Salary
0
Seniority
Mid Level
Job Description
Benefits Administrator
Deel
• Support end-to-end benefit launch processes by preparing, populating, and tracking benefits templates in coordination with the Benefits Manager and vendors • Maintain and update the benefits Jira tracker, including creating tickets and logging progress across launch milestones • Coordinate document collection from vendors and flag incomplete or outstanding items to the Benefits Manager • Assist with QA checks prior to launch, including verifying benefit configuration in Deel Admin and reviewing enrollment data for accuracy • Prepare enrollment bulk upload files using Looker, apply correct filters, and remove duplicate records prior to submission to Engineering • Support the ingest ETL file creation process and ensure templates are ready ahead of payroll cutoff dates • Assist with post-launch tasks including invoice reconciliation, ingest validation, and enrollment checks • Track upcoming renewal dates and support timely initiation of the renewal process • Assist with preparation of renewal documentation, rate sheets, and vendor-facing materials under the direction of the Benefits Manager and Broker team • Update internal documentation including CKB articles, snapshots, and the GSC tracker with new rates and plan details • Support configuration updates in the EOR Benefits Configurator, including uploading client and employee snapshots and updating the invoice increase percentage • Help prepare client and employee communications using AI drafting tools, following established templates and processes • Assist in creating and managing surveys for client selection during open enrollment periods • Monitor and track continuous compliance ticket progress, flagging any outstanding items to the Benefits Manager • Assist with post-renewal tasks including invoice reconciliation, ingest validation, and enrollment checks • Maintain accurate and up-to-date records across shared drives, Jira, and internal trackers • Respond to standard employee and internal queries related to benefits, escalating more complex issues to the Benefits Manager • Support the preparation of talk tracks and enablement materials for Sales and CS teams • Assist with coordination across internal teams including GSC, PRM, Knowledge, Finance, and Engineering as directed • Contribute to lessons learned documentation following each launch or renewal cycle • Test AI chatbot to verify benefit information is captured correctly post-launch and post-renewal
Job Requirements
- Experience: 2–5 years of experience in benefits administration, HR operations, or a related field.
- Attention to Detail: High degree of accuracy in data handling, documentation, and enrollment processes.
- Tools: Comfortable working with project tracking tools, spreadsheets, reporting platforms, and collaboration tools such as Slack or similar.
- Organisation: Ability to manage multiple tasks and deadlines simultaneously in a fast-paced environment.
- Communication: Clear written and verbal communication skills, with the ability to liaise effectively across internal teams and with external vendors.
- Collaboration: A proactive, can-do team player who works well in cross-functional, distributed environments.
- Global Mindset: Ability to work across time zones and with diverse, international teams.
- Nice to Have: Experience or familiarity with payroll, HR systems, or benefits platforms.
Benefits
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including optional WeWork access
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