• Oversee the planning, execution, and completion of projects while ensuring they are delivered on time, within budget, and to the highest quality standards • Work with cross-functional teams, manage stakeholders, and drive projects to successful outcomes in a fast-paced, collaborative environment • Develop comprehensive project plans, including scope, timeline, budget, and resource requirements • Define project objectives, deliverables, and success criteria in collaboration with stakeholders • Manage project budgets, track expenses, and ensure cost control throughout the project lifecycle • Identify, assess, and mitigate project risks and develop contingency plans • Lead and coordinate cross-functional teams to ensure effective collaboration and accountability • Monitor project progress, track key performance indicators, and prepare regular status reports • Communicate project updates, challenges, and outcomes to stakeholders and senior management • Manage project documentation, maintain records, and ensure compliance with organizational standards • Resolve conflicts and obstacles that may impact project delivery • Conduct post-project reviews and implement lessons learned for continuous improvement • Allocate resources effectively and manage competing priorities across multiple projects • Ensure adherence to project management best practices and organizational procedures

• Manage projects with top-down oversight throughout entire execution to ensure success as defined and be accountable for projects scope, budget, resources and timeline • Translate roadmap planning into detailed tasks and ensure requirements are understood, deliverables are within timelines, and projects meet defined quality standards • Recommend and develop project specific agile workflows that are aligned with company wide guidelines and implement these workflows inside the working tools • Plan, implement and track core platform development activity across the SDLC from requirements gathering to versioning and deployment • Develop comprehensive project plans that merge customer requirements with company goals and coordinate various technical personnel during all project phases, from initial project plan through implementation • Oversee resourcing to meet team capacity against project deliverables and allocate tasks accordingly in collaboration with team members, customers and managers • Monitor and update project progress continuously and make detailed scheduled reports on measurable items following agile methodology best practices • Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements • Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes • Participate in peer review and sign-off of others’ work • Support development teams when deploying and in investigating and fixing issues • Anticipate details of future projects by communicating directly with customers and staying informed of relevant trends and industry news • Update regularly and appropriately on plans, updates and risks

• Planning and developing the project plan. • Developing and leading project teams. • Establish deadlines and monitor the progress of the project. • Identify and resolve issues that arise. • Managing financial resources. • Acts as a liaison between company, customers, and vendors. • Assist in the preparation of design proposals and rental/sales quotes. • Performs other related duties as assigned. • Continue professional development and education for emerging technologies. • Work towards a PMP Certification and/or comparable project management certifications.

• Implement, maintain, manage and optimize CRM Platforms and other software solutions for clients • Provide technical proficiency, strategic-thinking and customer engagement to a diverse client base • Work closely with internal consulting team and clients on CRM implementations and ecosystems to drive value and achieve commercial objectives