• Planning and developing the project plan. • Developing and leading project teams. • Establish deadlines and monitor the progress of the project. • Identify and resolve issues that arise. • Managing financial resources. • Acts as a liaison between company, customers, and vendors. • Assist in the preparation of design proposals and rental/sales quotes. • Performs other related duties as assigned. • Continue professional development and education for emerging technologies. • Work towards a PMP Certification and/or comparable project management certifications.

• Implement, maintain, manage and optimize CRM Platforms and other software solutions for clients • Provide technical proficiency, strategic-thinking and customer engagement to a diverse client base • Work closely with internal consulting team and clients on CRM implementations and ecosystems to drive value and achieve commercial objectives

• Collaborate with ALU Rwanda, ALCHE Mauritius and ALUSB department heads to identify key projects that align with their strategic priorities. • Conduct needs assessments and feasibility studies to define project scope, objectives, and deliverables. • Develop detailed project proposals, including problem statements, proposed solutions, and success metrics. • Develop comprehensive project plans, including timelines, budgets, resource allocation, and risk management strategies. • Manage project execution, ensuring tasks are completed on time and within budget. • Coordinate cross-functional teams, facilitating communication and collaboration. • Proactively identify and mitigate project risks and issues. • Track project progress against key milestones and deliverables. • Develop and maintain project documentation, including status reports, meeting minutes, and risk logs. • Communicate project updates to stakeholders, including department heads and senior leadership.

• Assist in project plans within Senior Project Manager supervision • Perform clerical duties, prepare presentation and manage content • Monitor project progress and ensure that projects remain on track and meet deadlines • Assist in preparing official documents such as contracts, and provide the administrative department with content for issuing quotations and purchase orders • Liaise with outsourced third parties in regards to digital development and printing production • Adopt digital tools/ platforms that are utilized by the agency • Maintain positive demeanor and the ability to cooperate with colleagues and work in a team environment • Present creative ideas whenever feasible