• Responsible for installing and maintaining our products in a safe, timely, and accurate manner. • Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc. • Comply with internal processes and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP. • Maintain proper parts and supply levels in company service vehicles and proper paperwork standards. • Communicate with customers to ensure product performance meets customer’s expectations. • Efficiently and professionally service customers’ needs, training and coaching them on the system as needed. • Utilize iPhone apps to perform multiple functions in role (parts, customer notes, clocking in/out).

• Repair Contractors for Fitness equipment, wine coolers, massage chairs and similar products • Looking for contractors with the knowledge and ability to evaluate, troubleshoot, analyze, identify and repair fitness bikes, treadmills, smart home gym systems, wine coolers, and similar products • Clients are very high end companies • Dedication to customer service is a must.

• Deliver outstanding in-home service experiences for customers • Diagnose and repair major household appliances including: Refrigerators, Washers & Dryers, Gas & Electric Ranges, Dishwashers, Microwave Ovens • Troubleshoot and repair refrigeration sealed systems • Educate customers on repairs, maintenance, and recommendations • Utilize mobile technology to manage work orders in a paperless environment • Stay current with evolving appliance and smart-home technology • Complete ongoing technical and manufacturer training • Safely operate company vehicles and maintain a professional appearance • Consistently deliver a 5-star customer experience

• Responsible for delivering effective, efficient, and timely delivery of the Company’s line of services to multiple customers within an assigned geographic territory. • Performs preventive maintenance and corrective repairs on buildings, equipment and grounds. • Conducts “face to face” relationship with Customers in the service of the client’s requirements. • Completes preventative maintenance and repairs per work order requirements. • Self performs the following duties in compliance company procedures, regulatory requirements and safety standards. • Completes service inspections and asset inspections as needed. • Maintains timely and consistent communications with customer and internal support teams. • Creates a positive climate with the client, provides and generates customer satisfaction.