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Safer, smarter kitchens for the foodservice industry.
Service Technician
Location
Virginia
Posted
121 days ago
Salary
$30 / hour
Seniority
Lead
Job Description
Service Technician
Restaurant Technologies
• Responsible for installing and maintaining our products in a safe, timely, and accurate manner. • Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc. • Comply with internal processes and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP. • Maintain proper parts and supply levels in company service vehicles and proper paperwork standards. • Communicate with customers to ensure product performance meets customer’s expectations. • Efficiently and professionally service customers’ needs, training and coaching them on the system as needed. • Utilize iPhone apps to perform multiple functions in role (parts, customer notes, clocking in/out).
Job Requirements
- Must be 21 years of age with a valid driver’s license
- High School Diploma or Equivalent
- Ability to work within a team environment
- Ability to problem solving customer issues for install and service
- Ability to perform basic mechanical and/or electrical duties
- Strong customer focus and ability to respond to challenging customer situations in a positive manner
- Must meet Restaurant Technologies’ Fleet Safety requirements and maintain a clean driving record
- Ability to carry 50 pounds by hand
- Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach out
- Ability to climb up and down a ladder as high as 20 feet in the air
Benefits
- Medical
- Dental
- Vision
- Paid Holidays
- Paid Time Off
- Matching 401K
- Life Insurance
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