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Restaurant Technologies logo
Restaurant Technologies

Safer, smarter kitchens for the foodservice industry.

Service Technician

TechnicianGeneralFull TimeRemoteLeadTeam 1,001-5,000Since 1999H1B No SponsorCompany SiteLinkedIn

Location

Virginia

Posted

121 days ago

Salary

$30 / hour

Seniority

Lead

High SchoolEnglish

Job Description

Service Technician

Restaurant Technologies

• Responsible for installing and maintaining our products in a safe, timely, and accurate manner. • Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc. • Comply with internal processes and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP. • Maintain proper parts and supply levels in company service vehicles and proper paperwork standards. • Communicate with customers to ensure product performance meets customer’s expectations. • Efficiently and professionally service customers’ needs, training and coaching them on the system as needed. • Utilize iPhone apps to perform multiple functions in role (parts, customer notes, clocking in/out).

Job Requirements

  • Must be 21 years of age with a valid driver’s license
  • High School Diploma or Equivalent
  • Ability to work within a team environment
  • Ability to problem solving customer issues for install and service
  • Ability to perform basic mechanical and/or electrical duties
  • Strong customer focus and ability to respond to challenging customer situations in a positive manner
  • Must meet Restaurant Technologies’ Fleet Safety requirements and maintain a clean driving record
  • Ability to carry 50 pounds by hand
  • Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach out
  • Ability to climb up and down a ladder as high as 20 feet in the air

Benefits

  • Medical
  • Dental
  • Vision
  • Paid Holidays
  • Paid Time Off
  • Matching 401K
  • Life Insurance

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