Restaurant Technologies

• Drive new customer acquisitions across independent and small chain restaurants and hospitality opportunities • Own the full journey from customer prospect to close, and through the install process to the onset of service. • Maintain a strong, accurately forecasted pipeline in the CRM (Salesforce) • Conduct pre-call research, plan routes, conduct kitchen walk-throughs, and schedule meaningful meetings with decision makers. • Validate value: Reiterate customer pain points, confirm comprehension, and present value driven business cases to advance opportunities. • Provide customer support through the install process, partner with operations to ensure installs are progressing • Create advocacy through consistent touchpoints; leverage LinkedIn/social media and local partnerships

• Maintain, develop and grow business within assigned geographies • Sign new locations and renew existing customer relationships to attain or exceed sales goals • Manage the entire sales process for value-added oil management programs • Problem solve issues through necessary stakeholders to maximize customer satisfaction • Use reporting tools (i.e. Sales Force, etc.) to schedule and complete activity reporting • Establish and grow trust/rapport with key individuals at customer locations • Manage sales materials, presentations, contracts (new and renewals) & pricing • Partner with depot’s to conduct pre-installation equipment surveys on-site with customers • Ensure smooth roll-out for customer installs and service requirements • Accurately forecast new business • Consistently achieve agreed upon business targets and support RTI’s overall growth goals

• Identify, qualify and sign new prospects • Support existing contracts within the Mid-Market and emerging brands • Develop and execute selling strategies • Manage sales materials, presentations, contracts & pricing

• Handle inbound technical service calls • Provide phone support for customers • Track customer communication in CRM software • Assess customer needs and provide support • Prepare daily/weekly/monthly call reports • Cross train in other functions