• Ensure plant quality assurance team members are proficient in addressing Root Cause for plant quality issues • Facilitate collaboration between CTS, customers, and plant quality teams • Drive support for trials, qualification, and best practices • Lead and manage strategic, complex, and regional/divisional quality improvement projects

• Ensure that digital solutions are developed precisely based on customer and market requirements • Translate requirements from market, sales and customer service into clear system requirements • Develop market-oriented solutions in collaboration with sales, marketing and laboratory sites • Manage the ongoing development of platforms in line with business objectives • Analyze existing digital solutions and identify opportunities for optimization

• Establish trusted relationships with executive leadership teams within some of our largest accounts • Orchestrate team selling alongside Marketing, SAP alliances, Solution Architects, and Regional Delivery Leaders • Identify evolving client needs and develop new business with existing customers and/or identify other areas of growth to meet sales quotas • Identify opportunities to strengthen existing client relationships with new solutions for emerging needs. • Align closely with the Consulting services organization to ensure delivery quality of all consulting solutions. • Oversee the design and development of proposals for diamond accounts. • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) • Prepare reports on account status • Own and assist with resolving client requests or issue escalations as needed • Travel 50% or more based on business need

• To assess and understand an injured person’s specific needs and use your clinical and professional skills to ensure a maximal recovery. • To proactively manage a caseload of rehabilitation clients or clients requiring complex care from referral and assessment through active case management to case closure. • Instructing, coordinating and progressing multi-disciplinary intervention with your client as the central focus. • Working alongside other invested stakeholders, such as solicitors and insurers, allowing access to funding for private and augmentative intervention. • To be responsible for assessing and developing rehabilitation or care packages for clients with stakeholder agreement or funding.