• Support all functional areas of the organization in alignment with plant business objectives. • Assist with routine IT operations, problem resolution, and ensuring cybersecurity. • Ensure stable operation of computer networks, including planning, development, installation, configuration, maintenance, and support of all network hardware, software, and communication lines. • Analyze and resolve end‑user hardware/software problems. • Provide user training as needed and serve as the primary help desk contact for plant IT assets. • Provide remote and on‑site support for the Bridgeport, AL and Cartersville, GA plants and collaborate with Corporate and Regional IT teams. • Follow all plant, departmental, and job safety rules, values, and standards. • Adhere to all USG IT Security policies and procedures. • Manage the plant Active Directory OU including distribution and security group changes. • Support and maintain plant security and monitoring systems including gate and lobby access. • Maintain camera system hardware/software and configure cameras. • Coordinate with IT teams on updates and upgrade projects. • Maintain and update plant network servers. • Troubleshoot and support the IT network to ensure cost‑effective, reliable operations. • Manage IT asset procurement including computers, printers, scanners, and supplies. • Build and manage relationships with equipment vendors. • Support plant telephone, AV, and access control systems. • Install and configure network, hardware, and software systems. • Train plant personnel on IT equipment and software. • Perform other related duties as assigned.

• Senior role with multi-disciplined network experience across wired, wireless, and mobile broadband solutions. • Lead site surveys and Engineering team in the design of modernized network architecture • Review and analyze network management/monitoring tools to provide network topology, configuration, and bandwidth utilization. • Support the creation of network architectures, topology diagrams, and data flow artifacts (Visio) • Develop Engineering Implementation Plan (EIP), with List of Materials (LOM) • Support development of resource loaded schedule by providing technical Level of Efforts (LOE) • Design, implement, and document secure network architectures • Ensure all installations meet industry safety standards

• You plan and operate a highly available network for a nationwide retail infrastructure • You deploy a complete WLAN environment with NAC and 802.1X at an energy utility • You support the migration to an SD-WAN-based network using Cisco Viptela or Fortinet • You analyze network stack incidents for an internationally operating manufacturing company • Design, transformation and operation of complex WAN, LAN and WLAN infrastructures • Migrations & rollouts — from traditional networks to SDN approaches • Troubleshooting & log analysis — you identify bottlenecks before they become problems • Incident, change & problem management according to ITIL standards • Design & documentation of sophisticated network architectures, SOPs and operating models • Consulting on new technologies, including vendor comparisons & roadmapping • (Partial) project responsibility — if you want.

• Collaborate on dynamic projects • Contribute to the Global IT innovation • Drive transformation enabling seamless operations