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Inventors of the iconic Sheetrock® Brand and a leading manufacturer of building materials and innovative solutions.
IT Network Administrator II
Location
Alabama
Posted
121 days ago
Salary
$68.9K - $91.9K / year
Seniority
Senior
Job Description
IT Network Administrator II
USG
• Support all functional areas of the organization in alignment with plant business objectives. • Assist with routine IT operations, problem resolution, and ensuring cybersecurity. • Ensure stable operation of computer networks, including planning, development, installation, configuration, maintenance, and support of all network hardware, software, and communication lines. • Analyze and resolve end‑user hardware/software problems. • Provide user training as needed and serve as the primary help desk contact for plant IT assets. • Provide remote and on‑site support for the Bridgeport, AL and Cartersville, GA plants and collaborate with Corporate and Regional IT teams. • Follow all plant, departmental, and job safety rules, values, and standards. • Adhere to all USG IT Security policies and procedures. • Manage the plant Active Directory OU including distribution and security group changes. • Support and maintain plant security and monitoring systems including gate and lobby access. • Maintain camera system hardware/software and configure cameras. • Coordinate with IT teams on updates and upgrade projects. • Maintain and update plant network servers. • Troubleshoot and support the IT network to ensure cost‑effective, reliable operations. • Manage IT asset procurement including computers, printers, scanners, and supplies. • Build and manage relationships with equipment vendors. • Support plant telephone, AV, and access control systems. • Install and configure network, hardware, and software systems. • Train plant personnel on IT equipment and software. • Perform other related duties as assigned.
Job Requirements
- Bachelor’s Degree in Computer Science or related field preferred, or significant work experience and certifications.
- Preferred minimum of 5 years of IT support experience (Windows, Desktop, Networking, Data/Voice).
- Advanced proficiency in local and wide‑area networks.
- Ability to prioritize tasks and meet deadlines.
- Proficiency with current Microsoft Server and Client OS.
- Travel requirements 10–20% depending on plant needs.
- Excellent written and verbal communication skills.
- Ability to work collaboratively and provide strong customer service.
- Self‑directed and able to work independently.
- Proven project management skills.
- Ability to learn new technology as needed.
- Must be willing to physically work at plant location.
Benefits
- Two medical insurance options
- Vision and dental coverage
- 401(k) Investment Plan with company match
- Pension plan
- Life insurance
- Accident insurance
- Legal insurance
- Pet insurance
- Paid time off
- Paid holidays
- Quarterly (hourly) / Annual (salary) bonus potential based on performance metrics
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